Vladimir Kornea writes "This article argues that 'when someone buys and uses a product, the technological aspects are a small and often uninteresting part of the decision' and that the when the 'whole product' (a term commonly used among marketing people) is considered, VHS was better than Betamax, and that the Wintel PC is better than the alternatives." Update: 01/29 04:26 GMT by T : Apologies for the dupe.
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