Massachusetts Plans a Cell Phone Bill of Rights 258
freaktheclown writes "Via Engadget, the news that Massachusetts' state legislature is considering a cell phone bill of rights, which would 'limit contracts to one year, require easier to understand monthly bills, and force carriers to fix dead zones.' You may recall that California adopted a similar bill of rights last year before it was shelved last January."
All of these "rights"... (Score:5, Insightful)
Re:All of these "rights"... (Score:3, Interesting)
Re:All of these "rights"... (Score:3, Interesting)
Already happened (Score:3, Insightful)
If someone wants simple billing and no contracts, all they half to do is get pre-paid cellphone service and pick up refil cards at any 7-11 (They got those in MA right?).
If someone wants more coverage, all they half to do is get a satellite phone.
All this is really saying is that people are entitled to cell phone freebies at soneone elses expense. Shure has gone downhill from the days where a right ment things like f
Re:Already happened (Score:3, Informative)
Re:All of these "rights"... (Score:4, Insightful)
Re:All of these "rights"... (Score:2)
No you don't. [fcc.gov]
Universal service fees are used to subsidize communication services in areas where it doesn't make business sense to provide service (not enough subs to justify network building/upkeep), provide access to public schools, and subsidize phone service for the inpoverished.
I have yet to see anything about a government fee used to fund the R
Re:All of these "rights"... (Score:3, Informative)
Network development != R&D. Network development means expansion of the network. And that's exactly what universal service fees are for.
Re: (Score:3, Insightful)
Re:All of these "rights"... (Score:2)
Because cellular carriers have blown it when it comes to consumers and it's time for the government to intervene and put a stop to the madness?
"Economics of industry" is great and all, but we've all seen what happens when companies are allowed to run along on their own (see: CD's still costing > $12-15 when they were supposed to be half that if not lower; landline phone service that costs more now than it did twenty years ago, while the
How did we get here? (Score:2)
What's more instructive is to ask how we got to the point where users are complaining to their state representatives about their problems with cell phones. Apparently, "the economics of the industry" aren't addressing these complaints. Organized complaining is far more effective than customers negotiating with cell phone businesses on their own.
Re:All of these "rights"... (Score:2)
Re:All of these "rights"... (Score:2)
Re:All of these "rights"... (Score:3, Funny)
Fixing Dead Zones? (Score:5, Interesting)
But seriously folks...
Also, fixing dead zones, AFAIK, would require more cell towers. If the lack in some areas was due to municipal zoning issues, how is that reconciled? Does the state bill allow the cell carriers to steamroll city/county planning commissions?
The main question on my mind, though, is would the cell phone carriers offer fewer freebies and worse deals if contracts were limited to one year, or would the competition in the market end up causing Mass. consumers to get deals on one-year contract that the rest of the country only gets on two-year contracts.
- Greg
Re:Fixing Dead Zones? (Score:3, Informative)
That is a big huge if.
The fact is that my town has been trying to get decent cell phone reception for years. We even offered a company rent-free, tax-free use of the land for 50 years. We'll secure it, and bring power to it.
And we'll let them put the blasted thing just
Re:Fixing Dead Zones? (Score:2)
> reception for years. We even offered a company rent-free, tax-free
> use of the land for 50 years. We'll secure it, and bring power to it.
>
> And we'll let them put the blasted thing just about anywhere.
>
> They just aren't interested, as "the service offered is adequate".
Very true. One of the reasons this happens is that the vendors look at unit sales. If they don't think it's going to get them the units (common in small
Re:Fixing Dead Zones? (Score:3, Insightful)
Why? It may be that the economics balance out between providing mail or telephone service in Tinytown and Megaopolis and the charges would be similar. If the economics do not balance out there there should be NO guarantee that the charges to customer should be expected to be similar for the two localities.
Re:Fixing Dead Zones? (Score:2)
FedEx and UPS will deliver almost anywhere. It just won't be there overnight. I have relatives who live the backside of nowhere town in Texas and they get FedEx and UPS just fine. If you got a street address and live in the USA your package will get to you. If you live in Backw
Re:Fixing Dead Zones? (Score:2)
> tower at my high school, which would be really good because of
> all the extra dough the school would get, but they voted it down.
> For whatever reason.
Might have been concerns over health concerns and/or liability for health problems, if the tower was going to be at the school. Or it could be the wrong phase of the moon. Decisions involving schools tend to be weird.
Re:Fixing Dead Zones? (Score:2)
Might have been concerns over health concerns and/or liability for health problems, if the tower was going to be at the school.
What possible health concerns could there be over a cell tower at a school? The only liability issue I can see is if it fell on someone.
Re:Fixing Dead Zones? (Score:2)
Reasons for complaint (Score:3, Insightful)
Industry sponsors say they'll fight the bill.
The only grounds they really have for complaint here is the economic feasibility of allowing one year contracts - the longer the contract the easier it is to subsidise the cost of the phone and still obtain a handsome profit.
But arguing about dead zones and refusing to offer bills consumers can understand? What could the possible justification there be?
Re:Reasons for complaint (Score:4, Insightful)
There is no physiological addiction to the phones, nor are these companies government entities. They don't owe you anything.
If they don't care to fix "dead zones" and want to send out "cryptic" billing statements (I never had a problem with mine, though), then so be it. The competition is healthy -- either the consumers will switch in droves, or these are not really problems.
Now, the requirement to allow the phone-number transfer was a good thing, because there was no incentive for a single one company to offer that, if all competitors did not. Better coverage and easier to read statements are quite different.
Re:Reasons for complaint (Score:2, Insightful)
Re:Why not? (Score:2)
Re:Reasons for complaint (Score:2)
Or, you know, the right to run your business as you see fit. You know, where companies can set their business practices, fees, rules. Anything else is glorified price fixing.
Maybe it will go federal someday (Score:4, Insightful)
On the other hand, this bill sounds a little vague and doesn't do enough. The pricing schemes of cell companies are terrible, and pay-as-you go plans suck monkey balls in the states. You should be able to buy a sim card and use whatever phone you choose, like the Europeans do. They have it good over there!
Re:Maybe it will go federal someday (Score:5, Interesting)
I predict that US cell companies will one day soon be revealed to be colluding and price-fixing, and doing all sorts of nasty oligopoly/monopoly illegal things.
e.g. why the fuck is text messaging on most carrier 5-10 cents to send and again to receive? that's pure profit (excepting when people are flooding the text channel, evidentally). Why do they charge from opening the line as opposed to the receiver picking up the call? How do they magically attribute 20 minutes of calltime in chunks to my own number? (I don't have that much voicemail!)?
Why do they lock down phones and features within phones?
I'm disgusted with the US cell phone companies compared to options abroad. We as consumers are getting screwed over, and most people don't even realize it.
Re:Maybe it will go federal someday (Score:2)
This post is a hodge-podge of conspiracy theory and "Workers of the World Unite". Hard to imagine anyone would think it's "Insightful".. I guess they give mod points to just anyone these days.
Riiight. Have they been "colluding" to lower per-minute fees by 90% over the past ten
Re:Maybe it will go federal someday (Score:2)
There is a major issue with carrier specific phones which affects the consumers has nmany negatives for the consumers. Think about this.. You HAVE to buy a phone from the specific carrier which leads to:
1) It makes the original price of the phone higher because of many more different models required to be made to support the different carriers
A bad idea (Score:3, Insightful)
Re:A bad idea (Score:2)
Re:A bad idea (Score:2)
I'm a huge believer in the free market, and the only reason I would ever advocate government involvement is when you're dealing with a scarce resource. In the case of cell phones, there is a limited amount of bandwidth available. It would be virtually impossible for someone today to start a cell phone company without having to deal with the existing players in some way. Maybe you can explain how you think MA could encourage new entries into
These problems can be fixed by the market (Score:5, Insightful)
I don't see a lot of strong evidence that that's not the case. One danger in imposing caps and restrictions like this is that it provides a convenient collusion point for all carriers. The government mandates this is the worst we can do, and gosh-darn-it, that restriction is awfully chafin, we would like to do even worse than that, but this stupid regulation prevents us, so we're stuck here doing the worst we're allowed.
While doing things that reduce the barriers to switching to a competing carrier are good, and making sure that no one carrier can ever get a lock on a particular market would also be good, I don't see a lot of point in these other restrictions.
What I would like to see in a 'cell phone bill of rights' are things like "I have the right to not be called for commercial (profit or non-profit) purposes by entitities that I have not given explicit permission to call me. And if you do receive any such calls, you have the right to not be charged the airtime for them.".
Commercials are an ever-present creeping kudzu that will take over any vehicle of communication if given half-a-chance. Even google is starting to put commercials inline with search results and only marking them off with a colored box.
There ain't no free lunch (Score:4, Insightful)
Re:There ain't no free lunch (Score:2)
The problem as I see it is that the big carriers are using each other to ratchet up the contract requirement. Until the consumer screams loud enough, none of them have an incentive to lower the minimum contract length. And the cost of entry in
Re:There ain't no free lunch (Score:2)
Consumers don't need to scream, they just need to vote with their dollars. If everybody were going to carriers with contract lengths of 1 year or less, you could be certain that other carriers would change. People don't, so the carriers don't
Re:There ain't no free lunch (Score:2)
Re:There ain't no free lunch (Score:5, Informative)
And we still have 15 cents cell phones.
That's in Denmark by the way.
Re:There ain't no free lunch (Score:2)
My last cell phone, which I bought for $99, had $300 in rebates from Amazon and Cingular. Therefore, I received a profit of $200 on the cell phone (had to do a 2year contract to get the rebates.)
I don't believe I've seen anything like that outside of the United States.
Re:There ain't no free lunch (Score:3, Interesting)
Technically, that is indeed the case. If you look closely at just the plans themselves, they often don't mention service contracts. The companies themselves don't necessarily want you to do things this way, so they don't draw attention to it, but it's very doable. (Verizon and Cingular, as I recall, offered the plans mont
How About a Non-Cell Phone Users Bill of Rights? (Score:3, Insightful)
- Cell phones prohibited in libraries, theaters, conferences, etc. punishable by death.
- Cell phones prohibited while driving.
- Loud ringers prohibited.
- Obnoxious ringtones prohibited.
- Make it legal to smack cell phone users for whatever reason.
- Cell phone towers only allowed in yards of cell phone users.
Re:How About a Non-Cell Phone Users Bill of Rights (Score:2)
1 in 3 people in the world have a mobile phone. That ratio is only going to increase.
Get used to it.
Non-cell user bill of rights (Score:2)
Depends entirely on the person.
I don't agree. Everyone thinks that *they* are "such a skillful driver/cell users that an accident could *never* happen to them". Problem is that the numbers demonstrate that it *does* happen, and that when it happens, it hurts someone else that *isn't* necessarily using a cell phone.
Finally, I completely disagree that it is "essential" to make or take cell calls while driving. If you absolutely have an emergency call that must be made
unlocked phones (Score:5, Insightful)
Re:unlocked phones (Score:3, Insightful)
Re:unlocked phones (Score:2)
Re:unlocked phones (Score:2)
--------
Dear Sen. Barrios and Rep. Linsky,
I want to thank you for sponsoring the "Cell Phone Bill of Rights." I'm not even a citizen of Massachusetts (I live in Georgia), but I wanted to show my support anyway because this could serve as a good prototype for similar legislation in my state.
I am concerned, though, that the bill doesn
Fixing dead zones... (Score:4, Insightful)
Re:Fixing dead zones... (Score:3, Informative)
Re:Fixing dead zones... (Score:3, Interesting)
I know - I can walk away.
Go to Sprint - same thing.
Go to Cingular - turn around and walk away before you even talk to them...
Negotiating a new contract is just not available. That's why I'm sw
Re:Fixing dead zones... (Score:2)
Hello, pointless liberarian comment!
This really doesn't have anything to do with the rational world where people actually live--no cell phone company in existence currently allows any degree of negotiation.
Re:Fixing dead zones... (Score:2)
Re:Provider suggestion? (Score:2)
Currently, the cell companies essentially give you a phone and then expect to make the money back on your contract; this is why they force you to have contract lengths.
The real problem is that it *costs money* to design and produce phones and to set up and maintain cell towers and pay to set up and maintain long distance and transcontinental lines
Re:Provider suggestion? (Score:2)
$400 for a cell 'phone? My current 'phone came with my contract, but I bought my last one (which was almost identical to the current one - slightly earlier model) for £40. It had all of the features I wanted - calendar, address book, bluetooth and GPRS - and that was two or three years ago. Unless the exchange rate is a lot worse than I think it is, you really should shop around a bit more.
Re:Provider suggestion? (Score:2)
Re:Provider suggestion? (Score:2)
Re:Fixing dead zones... (Score:2, Informative)
Re:Fixing dead zones... (Score:2, Insightful)
But they won't do that.
Re:Fixing dead zones... (Score:2)
It's only important if you're locked into a contract where the terms (ie. precise nature of area coverage) were not known at the time you signed the contract.
Re:Fixing dead zones... (Score:2)
2 - If you don't like the terms, don't sign, simple as that. If the man at the cell phone store intimidates you, that's your problem.
3 - Well, apparently it *is* important to you. You only shop for a house a few times; checking one more thing isn't that big of a deal.
Re:Fixing dead zones... (Score:2)
Works in the basement just fine though
Re:Fixing dead zones... (Score:2)
Danish law (Score:3, Interesting)
Rights? (Score:4, Insightful)
Re:mass is 32nd in tax burden (Score:3, Informative)
http://www.pacificresearch.org/pub/sab/entrep/200
They seem to be in the worst 10, so now who'se letting the facts get in the way.
Re:Rights? (Score:2, Interesting)
Do you even know why the 2nd amendment was placed into the US constitution? Do you even know why it's worded, "the right to bear arms shall not be infringed" instead of saying "the people may own shot guns" (hint, because it's presumed to be a right that exists above government). The right to bear arms *is* about freedom from harm, the right to bear arms *is* about
Re:Rights? (Score:2)
Oh God. (Score:5, Interesting)
Generally, contracts are very one-sided. I mean the cell phone company can cut you off at any time, but if you cut them off when on a contract, you must pay.
Anything they can get their hands on means a swift and harsh punishment will be coming.
I mean you can always say 'don't sign the contract!' that's fine and dandy, but the very act of looking at the contract usually means you want (and sometimes need!) whatever service is being provided.
Look at any contract. When you apply for a job and get hired, you usually have to sign a contract saying something like 'everything i do on company time is owned by the company, even if i'm on break or lunch, i have the right to be fired at any time without warning or reason, i must donate all worldy goods to the company, etc.' in exchange for employment and getting paid for what you're working on.
Re:Oh God. (Score:2)
Re:Oh God. (Score:2)
Any contract in which one party is allowed to modify the terms without the other's express written permission is void, and unenforceable in a court of law.
It would be a very simple law to pass, but would give a huge amount of freedom to consumers. How often have you been given a set of conditions of service with a clause like that in it?
Re:Oh God. (Score:2)
Since a "Cell phone bill of rights" would set forth laws to which a carrier contract cannot break, it would effectively be reforming their contracts.
If MA passes this law and Cingular still sells two-year contracts, after one year that part of the contract would be null and void. They could argue that you signed it, but you'd have the law on your side.
Unfortunately, it would still probably cost you more t
Re:Oh God. (Score:2)
Cingular could not *REQUIRE* a 2 year contract, but if you wanted one, they could give it to you.
Tracking (Score:2)
BTW, If you are against data retention, please sign the petition:
http://www.dataretentionisnosolution.com/ [dataretent...lution.com]
Locking phones to one carrier (Score:2)
Re: (Score:2)
Fixing the last 5% of the problem... (Score:2)
Must all web-sites support Lynx, for example? It'd be great if there did, but legally (i.e. at gun-point) forcing them too? I don't think so...
While we're at it... (Score:3, Insightful)
I can see it now, businesses will cower in fear as the regulators roll through businesses looking for anything that might cause consumer disgust.
Nobody is dumb enough to actually try to enforce this which is why it died on the vine in California. France actually passes laws like this which is why they have 10% unemployment.
Excuse me, (Score:2)
I seriously doubt that regulating voice communications will ever do anything correctly. What is needed is to lay out standards of business for those companies offering services, such cable, broadband, telephone, gas, electricity, anything that in
Those Communists! (Score:2)
(This is rhetorical and not meant as a troll.)
handsets aint cheap, contracts aint evil (Score:2)
Re:handsets aint cheap, contracts aint evil (Score:2)
No, I can't. I can get a "Free" phone, but that comes with a 1 year contract. I can get a 'pay as you go' phone, but I have to buy t
It's the Dead Zones (Score:2)
Right.. to bear arms... (Score:3, Insightful)
I'm sure deaths by cellphone driver have long passed death by drunk driver, I get nearly run off the road by one of these morons at least a couple times a month. At least the drunk ones are _trying_ not to hit things, the cellphone users don't even know where they are.
So save the innocent, kill all cellphone users. Think of the children!
Cell Public Utility? (Score:2)
If we felt it necessary to have a DPUC for land phones, why not cell too? Granted it was when there was a single provider that this all started, but the field is shrinking - we've gone from T-Mobile, ATT, Verizon, Nextel, Cingular, Sprint to just four of those in a year. That trend seems to indicate competition is na
Yeah this is stupid. (Score:2, Interesting)
1.) 1 year contracts will make customers pay more for cell phones. We subsidize them based on the contract you sign. However its only about a 50$ difference, but expect that to change if they are forced into it.
2.) fixing dead spots... ok this is the most economically and logistically unfeasible things I've ever
retarded (Score:2)
And No charges for incoming calls (Score:2)
Hey - that's how it works in other counties.
What Verizon's CEO Says About Your Rights (Score:2)
"Why in the world would you think your (cell) phone would work in your house?" he said. "The customer has come to expect so much. They want it to work in the elevator; they want it to work in the basement."
Seidenberg said it's not Verizon's responsibility to correct the misconception by giving o
Re:cell phone bill of rights (Score:2)
All I know is that in December, I'm going back to Virgin Mobile. Cheaper service, no contract, and a phone that's
Re:cell phone bill of rights (Score:2)
Virgin Mobile is not the best for everyone, but I like it and find the service great.
I got a cheap $29 discounted phone for Virgin Mobile. It makes calls (good reception/signal, etc), keeps my phonebook, and tells me the time. That's all I want in a phone. When I want a camera, I g
Re:Bill of Rights? (Score:2)
Can you imagine every car company selling all their models as off-road vehicles. And then claiming it's not their fault when the car doesn't work in the mud. Not only that, but you are tied up to some piece of paper.
Re:Ringtones? (Score:2)
I second that, with "annoying ringtones" including the completely unnecessary beep-sound when one PTTs with a Nextel DirectConnect thingy. You try riding on a bus or sitting in a class when that sound repeatedly comes up--they confused "trademark" with "hair-pullingly sickening noise" there.
Oh, and if you can choose a provider, you had better be able to buy and have YOUR OWN CELLPHONE of YOUR CHOICE with ANY OF THEM. And no price increases over 10%/year for two years after the bill passes, either. Th
Re:Honesty needed to control $$ inflation (Score:2)
Re:Honesty needed to control $$ inflation (Score:2)
Re: (Score:2)
Re:Honesty needed to control $$ inflation (Score:2)
Cingular and T-Mobile phones are usually SIM-locked, so you need to get them unlocked before you can put in a PAYG SIM.
Re:Honesty needed to control $$ inflation (Score:2)
TracFone offers a similar service by reselling airtime via cards. I don't think they're the only ones, either.
For very light use, these may work for you.
Re:What they need is a fair lending act... (Score:2)