T-Mobile Bans Others' Apps On Their Phones 349
cshamis writes "T-Mobile has recently changed their policies and now tell their customers with appropriate data plans and with Java-Micro-App-capable T-Mobile phones: no third-party network applications. You can, of course, still use their incredibly clunky and crippled built-in WAP browsers, but GoogleMaps and OperaMini are left high and dry. Would anyone care to speculate if this move is likely to retain or repel customers?"
They won't care (Score:3, Insightful)
Re:They won't care (Score:5, Insightful)
Re:They won't care (Score:5, Funny)
Yeah. And most of us post to Slashdot.
Re:They won't care (Score:4, Interesting)
Re:They won't care (Score:5, Insightful)
Re:Then which indie handheld? (Score:5, Insightful)
A Palm or PocketPC. Both offer a free development platform and no cost distribution.
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Re:They won't care (Score:5, Insightful)
While I am a geek and like my phone to do tricks, most people just want to talk and text message. That doesn't make them idiots.
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This is not new news - my wife's T-Mobile Nokia is locked-down, and this is a phone that she got last spring. I'm not sure why it took this long for people to notice.
I think that people in the US feel like they have to buy phones from the carrier for two reasons.
Re:They won't care (Score:4, Interesting)
I hate the crippled nature of verizon phones as much as the next guy, but simply can't look past the fact that my phone is fundamentally there to place and receive calls reliably. No other network I have tried (and I HAVE personally tried all of the other ones) even comes close to Verizon's coverage in the Northeast. And it's not just average joe blow... Easily 95%+ of PhD's and PhD students I know have verizon service...
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Damn straight, if Joe Sixpack was interested in having a PDA he would have gotten one. Honestly I use Verizon and have had GOOD experience since I got a non-LP phone (went with the samsung flip phone, I know 2 other people with it and they all love it, as do I). Not everyone wants a 'smart phone' (any device with 'smart' in its name is instantly not smart).
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Absolutely nothing at all. The point is, some people will indeed judge a book by its cover, and others simply don't care, as they are just using the book to prop up that dresser with the broken leg. There is a sizeable group of customers that will buy into a company's service, uninformed, because the marketing people did their job. However, you are also correct in that there exists a fairly sizeable percentage of customers who simply don't care about anything more than making and receiving calls, as tha
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Relative to what?
Saying that seems about as meaningful as saying "people are short". Did you really not think this through, or are you just trying to prove your point by example?
Re:They won't care (Score:4, Funny)
And if they have a great app for Windows, they should have to get it tested and approved by MSFT first. After all, imagine the support havok it could cause.
T-mobile acting sys-admin (Score:2, Interesting)
I guess some people will like that, and it will probably increase security for the phone, third party network applications would include all kinds of malware if I understand it correctly.
Anyhow the problem with "sys-admins" is that if they start bothering the boss because he can not play whatever little game used to play and things like this they don't last for long in the job.
Only problem is that costumers are no
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That said, T-Mobile has never been at the top of anyone list. They have a long history of being stupid and even a name change didn't fool most people with an IQ above a door nail.
Re:T-mobile acting sys-admin (Score:5, Informative)
The Slashdot posting should be rescinded. It's not accurate, not backed up by any proof, and appears to be just a ploy to get page views.
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Not sure what the article's going on about, but it's apparently a non-issue for me. Which is a huge relief, as I just bought the phone and plan a few weeks ago.
Re:T-mobile acting sys-admin (Score:5, Informative)
Nope, it appears to be real. Here are some comments from the blog:
I have gotten this confirmed by T-Mobile corporate. I have a tester SIM that has access to everything, and the applications are locked out in the new handsets I have been testing this week. You may have an older handset, before this insidious policy spread. I used to tout T-Mobile for their liberal policies on third party program installation, and I'm very disappointed in the change.
This is a feature phone problem. No carrier, not even Verizon, dares forbid application installation on smartphones such as Blackberries, Windows Mobile phones, or Treos.
The phone that drove me nuts was a Nokia 6133, and I think the point that it's subsidized is bizarre; letting people use Opera Mini would increase, not decrease, T-Mobile's revenues by encouraging people to sign up for data plans. T-Mobile is shooting themselves in the foot by crippling the development of the third party software industry, lowering demand for mobile data.
As several posters have said, they make money on the data plans, not on the phones - so why prohibit applications that would get people to demand data plans?
Subsidies also seem to be a smokescreen here. If you go to a T-Mobile store and buy a Nokia 6133 at full retail, mid-contract, Opera Mini is barred. If you go to a Nokia store and buy the same 6133, inserting the same T-Mobile SIM, you have no problem.
And I need to repeat - this isn't about smartphones. I'm not talking about the SDA, the Blackberry, or whatever. I'm talking about feature phones, which could be dandy computing platforms if the carriers weren't so hostile.
THIS IS TRUE REPORTING! I recently bought a Samsung Trace (T519) and installed google maps. It didn't work, and after about 12 nonstop hours of research I found out that their applications are all digitally signed (VeriSign) and will block out the permissions menu for the network access, thus resulting in the application not being able to connect itself to the internet. The ONLY SOULUTION to this problem is to buy the Firmware Flash cable, download the Flashing software from the phone manufactures website, (and the real tricky part) then find the ORIGINAL firmware to flash to the phone. Of course your going to have to manually set up your T-Zones (webaccess address and port) and a few others, but it will unlock ALL the features of the phone so you will be able to use the phone fully. It's a tricky process, and you need to make sure your not using a T-Mobile "Branded" firmware update. There are many independent phone gurus out there that edit firmware and release it themselves with all features unlocked. If you use a T-Mobile Branded firmware, you'll waste money and time to be exactly where you are right now.
IE... Cingular's D807 and T-Mobile's T809. They are the same phone, same display, memory card slot, ect... However, T-Mobile's phone has limited features compared to Cingular's. The D807 has voice activation and a few other bells and whistles. This isn't the phone's hardware, it's the firmware.
In short, get yourself the syncing software & cables and a fresh Firmware update and you will be able to run any app. Right now Cingular doesn't limit 3rd party software, so if you have to, use one of their Firmwares and then tweak your port settings and you'll be free and clear of the holdups of horrible T-Mobile.
It is true, check Howardforums... (Score:4, Insightful)
Of course, you can easily prove that the story is true yourself. Ask a friend who lives in the areas where this has already taken effect, has T-Mobile and only pays for the $5.99 plan if he/she can still access anything with Opera Mini. I'll bet you $5.99, he/she can't.
Re:It is true, check Howardforums... (Score:5, Informative)
The other is a thread about how T-Zones is now giving people what they pay for. When you signed up with T-Zones you were told web and e-mail. T-Mobile let some other data through in some other markets. Now they're expanding their restrictions in what appears to be an attempt to make all markets the same.
So, T-Mobile enforcing the restrictions you agreed to when you signed up for T-Zones service is the same thing as T-Mobile disallowing third-party apps on cell phones? Not even close.
Sounds like you're mad because you finally got caught and you're trying to make this into something it isn't.
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you can keep them from screwing with your phone or forcing updates. it does make it a pita when they change the internet settings so you have to go hunting online because the customer service reps dont have a clue as to what you are talking about.
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The sweet thing about T-Mobile was having Google Maps and an Internet connection (nearly) all the time for just $5.99/month. Now I can't even browse the Internet? Lame. Super lame.
Time to switch (Score:5, Funny)
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I recently switched to Cingular because their phones are a lot more open than the competition. So there's nothing stopping third parties from writing applications that (for example) sync your phone with your Palm PDA and/or Desktop.
Did I say "nothing"? I meant "nothing technical or legal". There's only a couple of applications out there that do this sort of thing, and they're both crap, obviously written by some inept hacker in his spare time. I guess the market for this sort of thing isn't big enough to
It will repel 0.001% of them... (Score:2)
Well crap (Score:2, Interesting)
Sprint has been pretty good for me I guess I will probably stay with them.
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Strange. Sprint never charged me a red cent more for downloading and using Google Maps. I do have an unlimited "Sprint PCS vision" plan, though. If you don't have this, you'll pay a penny a kB no matter who's content you use.
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And there's no attempt to lock down bluetooth. They tried locking it with one of their first BT-capable phones but then they did something very surprising for a cell phone company: they listened to customer complaints and offered a firmware u
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I can't vouch for all areas, but at least in terms of tech support for what I work with, T-Mobile is undeniably awful. They neglect basic steps that a first-day-on-the-job trainee at my workplace would know off by heart, routinely plunk customers into our call queues (which have zero hold time) witho
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Since when? AOL is part of Time Warner, T-Mobile is the US branch of Deutsch Telekom. Now while DT did or does manage the AOL Germany service, AOL is not part of T-Mobile.
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Get your phone somewhere else & you'll have no issues.
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Repel, obviously... (Score:5, Funny)
2. Lose them to competitors
3. ?
4. Profit!
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The infamous step 3 in this case is "have competitors do exact same thing" so you have indirect collusion which leads to rotating customers back and forth. The company which repelled the client gets an LTCC out of many cases, while the competitor gets a "new business" metric. All they have to do then is delay their deactivations enough that new activations outweigh them so they appear to be flourishing.
It seems to be
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1. Piss off your customers
2. Lose them to competitors
3. Save on support and usage costs, now that your most expensively eccentric customers are a burden on your competitor's network instead of your own.
4. Profit!
Have you ever wondered why so many tech-related service organizations, like ISPs, have such geek-hostile policies? It isn't all incompetence, some of them really *are* asking us to take our business elsewhere.
These companies make their money on averages. The avera
Infringements on our liberties? (Score:4, Insightful)
Geez... has the author considered calling them up trying to get out of his contract or if he doesn't have one, to simply cancel and move to another carrier?
What's that? T-Mobile's data plan costs less? Sounds to me like one is gettign what one paid for.
Infringements on our liberties. Puh-leez.... Yeah, I rate this right up their with warrantless wiretapping by the government.
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I do agree with you in that the author's tone was a little melodramatic.
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Except it doesn't. I just switched from T-Mo to Cingular solely based on their data plans, so the pros and cons are pretty fresh in my memory. T-Mo is $29.99 monthly for GPRS/EDGE internet *AND* Wi-Fi (they're an inseperable bundle now), where Cingular is $19.99 for GPRS/EDGE/UMTS/HSDPA internet. T-Mo's $5.99 T-MobileWeb or whatever is proxied crap; it doesn't even support HTTPS, so no online finance. Cingular's cheapo ($19.99) service comes with a Thou Sha
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I would assume there is actually *some* cap way, way up there, but I've never seen it.
doesn't matter (Score:3, Insightful)
maybe their network/OS sucks like iPhone/Cingular (Score:5, Insightful)
I mean, the only alternative is that they are lying, greedy scumbags, and I wouldn't want to think that about anybody.
And maybe that's just the nature of mobile comms (Score:2)
Speaking as someone who used to do QA for mobile radio networks: yes, it is entirely possible that a single rogue application (running on thousands of handsets) can take out your data network. Bandwidth is not infinite, as those who've tried making a call or sending a text message at 12:01am on 1 January in the middle of a park with 100,000+ people in it can tell you.
My reaction, from the Engineering Dept "w
Re:maybe their network/OS sucks like iPhone/Cingul (Score:2)
How Very Verizon of Them (Score:2)
Does this constitute one of those material changes to the service contract that lets you cancel early without a termination fee?
Schwab
I use t-mobile and ... (Score:2)
Care to Speculate? (Score:5, Funny)
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Thanks (Score:2)
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I have an HTC Trinity P3600 and I use GOogle Maps (with GPS!), Gmail for Mobile, and Skype and it works flawlessly.
Slashdot editors don't understand the difference between a T-Mobile branded phone and a real unencumbered phone.
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I have T-Mobile and a Blackberry 7290... (Score:3, Interesting)
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Sprint has a nice loophole... (Score:3, Informative)
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Works with Alltel too (Score:2)
Also should be noted you don't have to pay for ringtones, wall paper and such with the 6700 a
I'm certainly pissed (Score:2)
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Was this question necessary? (Score:2)
So... I guess this means that T-Mobile is on the
Misinformation (Score:3)
Um, this isn't quite the sky is falling scenario he makes it out to be in the article. Of course, any bad publicity it generates is still a good thing.
Hmmmm..... (Score:2)
Personally, I will never buy another Get It Now enabled Verizon phone. Its expensive. The programs suck.
Ever since I got my Treo and can put my own custom Palm apps on it, the service has been so much better and I have even upgraded to the data plan to use these apps.
Thanks for the warning! (Score:2)
This is FUD -- it doesn't affect non-OEM phones (Score:3)
This is ONLY if you use T-Mobile branded phones. I called my customer retention agent and she confirmed over and over that this will NOT affect third party bought phones, which is the only way to play unless you want to try to buy an outdated phone of T-Mobiles at a discount price.
FUD, FUD, FUD. I love my T-Mobile phone and I travel to 13 states to do business, plus I work in Europe and Asia regularly and my phone works fine there with my T-Mobile SIM (albeit pricey but it works fine).
Cell networks are stuck in the 20th century (Score:4, Interesting)
Compare cell phone networks to the Internet which was designed mostly by scientists and engineers in an academic, peer reviewed environment with the simple goal of building an efficient network.
If the Internet had been designed phone companies, you'd by your computer from you're ISP and it probably wouldn't work with any other ISP, your ISP bill would list every site you visited that month, overseas sites would be charged at a higher rate, and DNS would probably be sold as a 'white pages' lookup service where they could charge you a penny for every click.
Phone systems are just plain dumb and the people who run them are concerned more with nickel and diming you for every trivial service they can think of than they are in building good network infrastructure.
The FCC is largely to blame for this because they choose to auction off the airways to the highest bidder almost without regard as to how that bidder is going use the medium.
I'm no fan of big government but if we're going to have regulation, then let's do the thing right. Let's require cell phone companies to provide mobile IP addresses and let anybody access their network with the hardware and software of his own choosing. Let the consumer buy *airtime*, nothing more, and let the consumer decide whether he'll use voice, download music, stream video, text message, etc., just like we do with landline companies.
O RLY? (Score:3, Interesting)
Seeing as this morning my office gave me a brand new Blackberry 8700G (Edge network, fast processor) and the first thing I did was install Google Maps.
It installed with Zero problems, and it runs great.
So... what's this about banning third party apps?
repel or indifferent (Score:4, Insightful)
Technologically less educated people in those case just believe the salesperson and assume it is "not compatible" with certains apps (which it is, but on purpose), but buy it anyway because it looks shiny or has a 3 megapixel camera.
Are they blocking application access? (Score:2)
Best,
-b.
I hate phone companies (Score:5, Insightful)
I just want a good GSM carrier in the US that will give me a family plan, a decent data plan, a non-insane lock-in, and half-way decent phones. Or hell, give me decent plans at a good enough price and I'll buy my own damned phones as God intended. Just sell me a SIM card and don't bankrupt me to use it, then stay out of my way. Is that so much to ask?
Re:I hate phone companies (Score:5, Insightful)
Welcome to the "free" market.
This isn't new (Score:2)
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Grrrr...Too hasty. That should be "T-Mobile won't sign anything"
Well. (Score:2)
To their defense, they charge by the pageview, not by the KB.
It's the VOIP stupid (Score:3, Interesting)
The third party software they're afraid of is VOIP software that encourages people to use data services as a replacement for their overpriced phone plans.
(Why are there 160 comments above mine with no mention of this?)
My Guess? (Score:4, Insightful)
Some *much needed* INFO: (Score:4, Informative)
What T-Mobile has done recently, is a slow regional rollout of port blocking. You see, T-Mobile offers a $5.99 WAP access add-on, and a far more expensive "full internet access" add-on. What is happening is that people who bought unlocked/unbranded phones without T-Mobile's silly restrictions are finding that T-Mobile's $5.99 WAP plan just won't work any more for 3rd party apps which need unrestricted access to the Internet. The restrictions stopped just being in T-Mobile's phones. Now, as Verizon is so fond of saying, "It's the network."
There's quite a few threads about this started over at HowardForums, and it is very real. If you think you're sitting pretty because it hasn't happened to you yet, you've been warned. The only way you're safe is if you're already on one of T-Mobile's "full internet" plans (Blackberry, Sidekick, Phone-as-Modem, etc.).
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Re:I wanna run botware! (Score:5, Insightful)
No; they have illegitimate reasons. We should have an inalienable right to communicate as we wish, by whatever means we wish. Corporate control of our communication is a guaranteed disaster for everyone but the owners of the corporation.
In particular, the main design goal of the Internet was to end the traditional stranglehold of equipment suppliers and comm companies over communication. Look up the early docs of the ARPAnet; its primary design goal was to make it possible for any piece of equipment from any vendor to communicate with any other piece of equipment from any other vendor. The vendors had always blocked such universal communication, and the US's Dept of Defense was fed up with it. The companies that supply the equipment still put any roadblocks they can in the way of communicating with their competitors' equipment. The phone companies are especially good at this, at least here in the US.
It's true that this is very easy to understand why the companies would be concerned with what we run on our machines. But this concern is not in any reasonable sense legitimate. It's the worst possible way you could run a comm system. We should continue to fight it any way we can.
The only legitimate restrictions should be that malformed packets may be dropped, and "bandwidth hogs" may be throttled to a reasonable speed limit (i.e., whatever speed they've paid for). But note that such restrictions have little if anything to do with what software you or I may be running. Or with the content of our data packets, for that matter.
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There may be another choice. [wikipedia.org]
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If the T-Mobile apps are as good as the iPhone apps, I don't think many people would care enough to want to try and hack it.
But I seriously doubt it.
Skype already works (Score:5, Funny)
It works OK on an EDGE data connection but the call has pretty high latency (feels like a satelite connection). Works like a charm on Wifi though - it's just really confusing having a phone application running on your phone.
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http://www.importgsm.com/home.php [importgsm.com] and http://www.ebay.com/ [ebay.com] (search for 'unlocked gsm' or whatever phone you're looking for.)
Buy the cheapest phone available from cingular or T-mobile, then transfer the SIM card to your new unlocked phone. Done.
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So many different companies offer unlocking, you shouldn't have any problem getting an unbranded phone or a phone unlocked.
Europe has phones that are much cooler then what's offered in the States.
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Actually, once your contract finishes and you move to a month-to-month plan, the phone is legally yours. If you request it, the carrier is legally obligated to give you an unlock code.
-b.
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A little more substantial (Score:2)
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No? It's vapor. Until consumers can do what is shown in the demo and commercials, it remains vapor. Are there prototypes, and is it going to be shipped? Yeah, probably. But until it finally does ship, it remains vapor.
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Once 95% of the population use PDA phones and make use of OBEX and installs an assload of downloaded