Mozilla and Google — Exchange Killers At Last? 336
phase_9 writes "The latest version of Mozilla Thunderbird may still only be in beta but already the user community have started creating an extensive set of viable Exchange killers. One such example is the latest mashup between Thunderbird and Google Calendars, providing bi-directional syncing of calendar information from both the client and internet. How long will it be before open-source software can provide a complete, accessible office suite for a fraction of the cost that Microsoft current imposes?"
It's not going to happen (Score:5, Insightful)
When Google builds an appliance that can host the apps locally. I am not going to put my companies email on a Google server across the Internet. Google needs to wake up and build an appliance that can be hosted locally within the bounds of a company's perimeter.
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Re:It's not going to happen (Score:5, Informative)
There's not really any particular reason that you'd have to use Google calendar to host your calendar. Sunbird and the Thunderbird/Lightning thing work with the iCal format, which you can host on any webDAV server...if you want a web-accessible component, just use a PHP Calendar that also reads iCal. That's what we do at work...Using Google just makes things a little easier.
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Absolutely. If you're not in the US it absolutely is the issue. Any online gambling company will want that. As well as any company that doesn't want the Patriot Act or any other bullshit civil rights infringing law invading their privacy.
Re:It's not going to happen (Score:5, Informative)
These decisions are made by upper management and lawyers, not IT.
There is no way in hell that my company would EVER move to an externally hosted solution. (Disclaimer: I'm not an IT guy there, but I completely agree with them in terms of keeping things centrally hosted.)
In addition, having critical services hosted externally is Just Plain Stupid. There's not just the issue of Google policy, there are all sorts of other issues such as the hundreds or thousands of miles of fiber, all suscptible to a good backhoeing.
Re:It's not going to happen (Score:5, Interesting)
False. You assume that Google's IT department and a corporate IT department have the same goals.
They don't.
Google's business model depends on providing access to their services to people outside of their network, while making sure those people outside of their network only get access to what they are supposed to access.
Corporate network admins, on the other hand, typically give first priority to doing something that Google fundamentally can't without interfering with their business model - prevent outsiders from obtaing ANY access whatsoever to the internal network. This is pretty easy with a proxying firewall. Optionally, after that begin providing access to authorized external users in a controlled and secure manner, such as an IPSec VPN using RSA SecurID tokens for authentication. Google simply can't force all users of their services to go get a SecurID token and VPN in, especially since such VPN systems usually force the client machine into connecting ONLY to the network it is being connected to via VPN.
Their next priority is usually controlling what internal users get access to what, but this is an easier job than "you vs. rest of world". You can usually ensure by methods already in place (Interviews of potential employees, locked doors with badge access and/or combo locks, etc.) that the likelihood of internal users being a skilled cracker is low, although IT departments should still assume that they are. Google can't place men with guns and network monitoring devices (IDS and other sniffers) at every potential user's home to say, "You may be doing something malicious. Stop now."
Re:It's not going to happen (Score:4, Insightful)
Huh? Stop trolling. (Score:3, Informative)
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Re:It's not going to happen (Score:5, Insightful)
Are we so sure that Google will always be nice? Do we want our online office and email to become dependant on yet another single vendor?
Ok, I don't know anyone but google who could help beat the Microsoft monopoly on office services, but if they do become the dominant player, who's to say that things won't change in the google camp? Anyone who gains power rarely likes to give it up, and is rarely happy for other people to threaten their position.
I'm short on alternatives here, but it's a concern I think a few more people should be pondering.
Re:It's not going to happen (Score:5, Insightful)
Your concerns likely have merit, but fortunately, if the market gets broken open, we'll be able to do better than just to choose between giants...
Re:It's not going to happen (Score:5, Insightful)
Well, we have open office, but no big migration to it. We have the entire linux os, yet windows still dominates on the server and client side. I have two concerns:
1. Even if you build it, they may not come. Someone could release an outlook/exchange replacement tomorrow and it may very well have zero-effect.
2. Why is it suddenly the goal of OSS is to defeat MS? Can't we just keep making OSS for the sake of making software? This shit is too agenda-driven for me.
3. Google is a close-source corporation that is an infamous data miner. They certainly are not open-source and have little to do with OSS other than token gestures and leveraging OSS to fight MS. Again, more agenda-driven stuff but this time its corporate agenda-driven shit.
When did everyone become a google employee? The enemy of your enemy is not necessarily your friend.
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There's something else in that. Sure, people are buying Exchange and Outlook because of their feature set. But they also buy them for the support.
Let's say that the Thunderbird/Google/OpenOffice trifecta becomes your corporate IT standard. Now let's say you have a problem. With Google, you have a company to call, but I don't know how good their support it. Thunderbird
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the usual questions apply here - "when did you last call ms for technical support ?", "how fast did you receive the fix ?". note the word "technical". help with their activation/licensing and other things that greatly imrpove customer experience does not count here.
as for support with linux distros - i think you can get that for most of them,
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And what do they tell you? "That'll be fixed in the next service pack, due out in 9 months or so." I'd rather take my chances with open source. At least somebody MIGHT fix the bug and you'd have a fix in your hands in a week or two, tops.
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But that's not entirely true. I worked for a small company and we were writing our own wrapper around Reporting Services, and found a bug, and they got a hotfix to us that day. We had no fancy contract - we were using one of our free support incidents.
I've seen my share of bugs that won't be fixed too - but I've seen those in the open source projects I've been a part of as well.
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Because microsoft is out to make it as hard as possible to use anything other than their products. If they get their way, you won't be able to make software at all unless you work for a large corporation.
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And who isn't out to maximize revenues? Can hardly blame Microsoft. Exchange is their server using their protocols, and Outlook is their product. Why the hell should they be expected to open up access to Exchange? Because a few developers are grumpy and don't like Outlook?
If inter-operability was an issue, companies wouldn't use Exchange/Outlook... The fact is they use it because it just works.
Careful now. Think this over carefully. (Score:2)
Re:Careful now. Think this over carefully. (Score:5, Interesting)
Anything big is slow to move and is an easy target. Big things usually subtract the human element due to bureaucracy. I would say that big things are generally corrupt, and that would indicate Google too.
---Yes they're a corporation. Yes they're in it for the money. But they manage to do it by embracing technology and providing it to a wider base of users for FREE. They can data mine every second of my life if thats all they ask in return.
I dont know where you live, or what you do for a living, but I'm a 25 year old. At our local mall, there's a door with a company plate on it. It idnt spiffy looking, nor are there windows or anything else. They are a marketing firm. They are the ones that Coca-Cola, Pepsi-Cola and many other companies go to for aggregate and specialized data.
I have participated in a few of these studies (I cannot specify product names.. nda for company name I tested only). I usually am given 10$ worth of goods to test and then do a write up and phone interview for said products.
My average payout for these interviews is ~30$, along with free products, and getting a say on a new product. I KNOW that I'm in a database somewhere and I'm properly compensated for it. When companies come along and want "free information" for "free product", it tells me that what they offer isnt worth it, and my data is worthless.
Word to Google: Tell me how much my information is worth, and Ill pay for information if your product is worth what I deem it to be. Better yet, if they are willing to pay me, I'll list product names and prices and my personal writeups. Not all companies will like what I write.
Re:It's not going to happen (Score:4, Insightful)
The goal is to to defeat monopolies. Microsoft just happens to be the biggest one in the computing world.
Re:It's not going to happen (Score:4, Insightful)
Remember how fierce the word processor market was in 1990? Good God, we had Wordperfect, Word, Wordstar, and AmiPro releasing competing new versions with fantastic new features every few months, selling them for ever-lower prices and offering all sorts of incentives to crossgrade and switch. Since MS gained a complete monopoly on the market, the only interesting thing that has been added was Clippy and the ribbon. That was a decade and a half of research?
Good Point (Score:2)
You raise a good point and I agree. I was just directly addressing the idea of Google/Thunderbird being an Exchange replacement that the poster seemed to be inferring.
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How generous! They also sift through it and host it. And if they decide to stop hosting it, guess what? I dont have data. Even the old exchange 5.5 server in the basement is owned by the company and we can pull data from it whenever we want. Even without an internet connection. And no one is data mining it for 'adsense' or whatever google is doing. And when I wipe it, it stays wiped.
Heck, when I delete from a hosted service (doesnt matter who) I have no idea if its actually
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And if they decide to stop hosting it, guess what? I dont have data.
Why do people thinks Google will host your company's email for free? I mean, they know the difference between hosting a grandma's email and the Big Company CEO's email. Your company *will* pay for a service. So, Google can't simply throw your data away. As any other important service, there's a thing called "SLA". The "you don't have data" or "Google will furiously delete your data" is simply FUD.
And if Google decides to close its doors and stop hosting your emails (thus, stop making money), they will advi
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There's a thing called "SLA", specially for commercial services. Your company won't use Google services for free. You'll pay a fee and will get the warranty it will work xx% of the time. So, Google can't simply "take your data away".
Google can't become Microsoft (Score:2)
No, but we don't have to.
Do we want our online office and email to become dependant on yet another single vendor?
The problem with Microsoft has not been that they have been a single monopolistic vendor, the problem has been that once you are on Microsoft platforms, the cost of switching away is very high. A secondary problem has been that many people simply don't like the way Microsoft's products work.
So far, Google has been very open: you can import and expor
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I like their philosophy too, I'm just wondering if it will be ever thus. In my experience, a little caution goes a long way. Cynicism can be a useful tool at times.
My plan is to continue using Google products for quite some time. I'm wary of ove
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the cost of switching away is very high.
The cost of upgrading when the Micro$oft EOLs their software is also high, what with the requirement for a server CAL PLUS an Exchange CAL plus the client software plus the server software.
I've never liked the whole you-must-buy-a-separate-access license-for-every-user model. as far as I am concerned, once I buy a server, what I do with it is my business, and whether I have 5 people connecting to it or 500, it's none of their business!
I was looking forward to the release of Leopard Server, because it cont
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The IT scene has be
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Re:It's not going to happen (Score:4, Insightful)
Re:It's not going to happen (Score:5, Insightful)
I'm not advocating putting everything local, but it's difficult for one person to foresee the needs of many others.
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Don't get me wrong, but why so much fear of DoJ??? What will they find if they can look into your emails? OK, I know US loves that story about "freedom", "privacy", etc etc etc, but why do you want to always hide everything? Paranoia?
Again, don't get me wrong... I'm not american and am just curious
your business E-mail is an open book anyway (Score:2)
Why not? Your company's email already travels openly and usually unencrypted across the Internet, ready for dozens of hosts to capture and analyze. Furthermore, data retention and auditing guidelines mean that your corporate email has to be archived and accessible to authorities anyway.
I can see choosing not to use Google (or Yahoo or Hotmail) for personal or private E-mail, but for hosted corporate E-mail, I see little reason
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Strangely the most confidential documents such as analysis, internal white papers, usecase for next product
Also, there is a difference between having the risk of being intercepted by a third party than storing your mail directly on the third party servers. Especially when the third party tells you upfront that they do content analysis of your mail.
The fact that most people get i
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The fact that most people get it backward is that they don't care if anybody else read the mail about their last vacations. However company don't like their trade secret being hosted by their competitor.
Trade secrets are serious thing. We are not in a lawless world. If someone takes your trade secret and sells it to your competitor, they get arrested [cnn.com]. If your competitor is as honest as PepsiCo, you have nothing to worry. And actually, most companies prefers to get the market leadership by competency, not by cheating ;-)
:-)
But let me ask you... Are you a Google competitor? If so, you don't really have reasons to host on their servers
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There is no open source exchange killer in the offering here. As far as Outlook killers are concerned, Mozilla has been an Outlook killer for a very long time. Even with something as lame as courier Mozilla can easily work over 12G+ IMAP mail folders. Outlook (prior to 2003) caused massive corruption crashes and loss on anything above 2G (after the local cache exceeded 1G).
As far as the usual argument about "want it local", nope I do no
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When people talk about "Outlook killers" they're not thinking about e-mail -- Outlook is universally recognized to be a crappy e-mail client (even by Microsoft's own developers [msdn.com]). What they're thin
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What makes the difference is Exchange.
This is what makes Outlook the killer app as far as businesses are concerned. The fact that it is Outlook + Exchange as a combination is largely overlooked by most non-technical people. At best they mix them up to some extent.
In fact, if the EU commission
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Although, I would like to point out that when some companies loose internet access they are unable to function properly even if they have internal email servers.
Sure you can send emails to coworkers... But doesn't do you much good sending emails to customers.
Of course you could co-locate your exchange servers off site, but again... Same problem but in reverse.
If it is a matter of trust that you suspect Google will go through you
My issue (Score:4, Insightful)
I have Outlook/Exchange at work, but I use Firefox/OWA instead.
If my browser is open, I prefer to use it.
Re:My issue (Score:5, Informative)
OWA (Score:2)
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why just aim for exchange? (Score:3, Insightful)
is anyone from the Chandler (http://en.wikipedia.org/wiki/Chandler_(PIM)) team looking into integrating efforts here?
nope (Score:5, Interesting)
Re:nope (Score:5, Insightful)
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There ARE options, and it's not openXchange (Score:2, Interesting)
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We are deploying it at work and it does not suck at all.
no bloody chance (Score:5, Informative)
Remember, you have exchange for the company environment, not for just your dev team. And as hard as it may be to admit, exhange+outlook actually functions very well when it's set up and admin'd properly.
One other thing: i know the whole setup is expensive, in terms of hardware and software and licenses. One can argue, that if your company can't afford the outlay for a working exchange environment, your company doesn't need it, and it would probably be a waste of time trying to replicate its features. So call a spade a spade; say you want OSS shared calendars, tasks, e-mail, whatever. But that alone is certainly NOT an exchange replacement.
Re:no bloody chance (Score:4, Interesting)
In the distant future there may be a commercial groupware solution based on open source, but it will almost certainly cost as much or more than Exchange.
Re:no bloody chance (Score:4, Informative)
http://www.citadel.org [citadel.org]
Citadel is completely open source (not a weird hybrid like Scalix or Zimbra, it is TRUE open source). Choice of web access or fat-client access. There is an Outlook connector currently in beta, for supporting legacy Windows/Outlook desktops. And the whole thing is a single, easy, automatic installation -- you don't have to mix and match a dozen different programs and integrate them manually. All of Citadel's services work seamlessly together because they were designed together, which makes it unique among open source groupware solutions.
Don't believe me? Linux Journal reviewed Citadel in the February 2007 issue, and declared, Microsoft Exchange, Meet Your Replacement. [linuxjournal.com]
Please don't flame me ... (Score:5, Interesting)
Notes (Score:4, Interesting)
And of course, Lotus Notes is what software would be like if it was written by Satan.
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On the other hand, at least the older versions of Notes did a number of things very well (I can't speak to newer ones), including security. However this required more skilled and educated administration. The MS pitch throughout
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Notes vs. Exchange is kind of one of those VI vs Emacs things; binary opinions only, and users are all willing to carry a sharpened Pike to defend their choice. What we really need is the email equivalent of the introduction of gunpowder to make this argument irrelevan
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- The Domino server actually runs very nicely on older hardware.
- While we're currently running our Domino servers on Windows 2000, I'm planning to move them to either Linux or Solaris 10 once it comes time to buy new hardware. Domino offers that flexibility.
- The Notes mail and calendaring in 7 is actually quite good.
- T
Google is open source? (Score:5, Interesting)
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All of which is absolutely, completely and utterly irrelevant to making a commercial decision based on their future behaviour.
Incidentally, those things are pretty obviously in Google's commercial interests, too. Why anyone sees the Summer of Code or the time work
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My first thoughts too. At first I though "Wha? I can download google calendar and host it locally and its OSS?" Then I realized the editors are just being uninformed fanboys.
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Google is paranoid about internal security and leaks because what they really have is their own "special sauce", based on open source and commodity hardware, that they can't sell. Google is going to be "hosted only" for the forseeable future, and I for one would never consider an ASP or outside vendor for my groupware server. It's actually ILLEGAL in many US organizat
This is all very clever and wonderful (Score:3, Interesting)
I'm not a huge fan of MS, but it's nice that external people can send you stuff (as they use Outlook) and it'll appear in your company outlook calendar.
Sooo if you want to defeat Outlook you've got to produce something that replicates outlook's functionality. I don't care what the other company is using, I just care it works with my outlook (or vica-versa).
Basically my point is we live in an Outlook eco-system. If you want to displace it, then you can't just ignore it and do your own thing (e.g. Mozilla+Google).
Re:This is all very clever and wonderful (Score:4, Informative)
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Alternative open-source solution (Score:4, Interesting)
Another opensource solution that has piqued my interest is zimbra [zimbra.com], which includes collaborative e-mail, scheduling and many other groupware functions. All the functions work through a web interface as well, but they're now developing zdesktop [zimbra.com] to allow on- and off-line sync/viewing of e-mail, scheduling as so on. It's in alpha, however. There are also programs to use on your mobile [zimbra.com] devices.
I haven't used this system myself, but I'd be interested in any thoughts from sys admins that have successfully (or unsuccessfully) implemented this.
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Exchange-replacements (Score:2)
Products like Zimbra [zimbra.com] and Scalix [scalix.com] are mostly open source, but their MAPI/Outlook components aren't. OSER [sourceforge.net] was a grass-roots project aimed at developing open source MAPI-support, but has recently been put on hold by the developers.
It might be fair to say that if you have clients using Outlook you shouldn't complain about coughing up cash to have them connect to your exchange-replacement, but
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Sunbird (Score:2)
GTDmail (Score:2)
Maybe TB 2.0 will have sufficient tagging capabilities, but what TB really needs is far easier user-scripting and a built-in script editor. You know, like Greasemonkey only better and specifically for Thunderbird.
Thuderbird's calendar has a way to go (Score:5, Insightful)
--Pat
Make a clone instead (Score:2, Insightful)
Did I miss something? (Score:4, Insightful)
Since when is Google "open source"?
Open-source friendly, undoubtedly. Less secretive about (some of their) proprietary code than Microsoft? Sure, though that's not saying much. There's only so much secrecy obfuscated Javascript can buy you, so it's not as if they had much choice. Still, kudos to them for not only accepting that fact, but providing official APIs to some of their services.
But "open source"? Show me where I can go to submit patches to any of their core products, and maybe then I'll agree to that term. Until then, Thunderbird + Google Calendars is no more "open source" than Evolution + Exchange.
When? (Score:2)
There is too much integration ( vendor lockin? ) of exchange ( via outlook ) with the rest of office ( and AD, and document DRM ) for a 3rd party to ever be considered a 'killer'.
Will OSS choices be an option for a small market share that can do without the integration, sure, but not a 'killer' by any stretch of the imagination.
Plenty of solutions, not enough adopters (Score:3, Insightful)
The compatibility to migrate is: you can't just copy the data from one server to another because of it's proprietary layout. It was a bad choice in the past and it's now rearing it's ugly head.
The other, user adoption is simple: people don't like change. I've been fired before because I implemented changes in security according to SoX! That company still is not SoX compliant and won't be for a long time, just because the policy changes (disabling auto-login on workstations, locking up after the workday, separating and securing financially sensitive data) are not according to what users want. And it's not the end-user drones, they will accept ANY change, it's the middle-management, people that have been there for 30+ years, micromanaging 10 people, and don't want to change because that would imply that they will actually have to manage something.
I have my personal e-mail and calendar on IMAP, have done it for years. It works on my Mac, Windows, Linux and it works on any system I come. I just point my mailbox to the server and point my calendar to another IMAP folder. Most clients support iCal (Outlook, SharePoint etc. also use iCal, just the wrapper to store it and server-client communication is proprietary). I have implemented similar solutions and it all works, they have shared calendars, e-mail and all the works you can get from Exchange it's open so they can change systems whenever they want, it's cheaper than Exchange and requires less resources.
WebCalendar + Thunderbird/Lightning (Score:3, Interesting)
I already run WebCalendar on my local server and it is an excellent program. But I would like to be able to tie it into lightning for calendar sharing. It doesn't work. First, the stable version of WebCalendar doesn't support publishing. The CVS version supposedly does, but while you can import a calendar into lighting, any changes you make there doesn't get published to WebCalendar. Lightning flashes a little bar, gives no errors but reloading the calendar or logging into webcalendar will show that the new changes were never uploaded.
I've never understood what is so difficult about combining email with a shared calendar. That solution alone would prevent the need to setup new exchange configurations. Most small and medium business only need integrated email and calendaring this leads them to Outlook, then they want to share calendars. That leads them to exchange.
As a developer I can't think of any great challenge involved in this (beyond not having time to write a solution myself). I have trouble believing that with (according to some EU state of FOSS paper) 2,000,000 OSS developers nobody has managed to come up with a solution for this basic fundamental and common need.
Re:Evolution??? (Score:5, Informative)
Re:Evolution??? (Score:5, Insightful)
I say that and I am sorry, because I love open source, but Evolution is something only a mother can love.
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Re:Evolution??? (Score:5, Insightful)
There is such a thing as users wanting products that just work. Open Source does need participation from the community, but this is not just a strength - it is also a weakness. It isn't reasonable to expect that every user of a product should participate in the testing and development of that product. Products that are intended to be used by a broad user base should be stable products and should not require the end user to have to provide input for product development. Clicking "yes, submit error report" is one thing - having to go out of the way to file an error report is another. So long as the open source community continues to respond to complaints by saying, "You should file a bug report!" or "You should develop a patch!" - so long as this sort of thing takes place, Open Source products will lose. It's completely the wrong attitude for developers to have.
Re:Evolution??? (Score:5, Funny)
Only if it is intelligently designed.
Re:Evolution??? (Score:4, Informative)
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There's nothing out there that can match the usability of Exchange/Office. It's a sad reality, because Exchange/Office is fucking expensive.
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As someone who's lived in both LaTeX and Word land, I call BS (8 years extensive LaTeX usage and currently 120 pages into a CS dissertaion in LaTeX, 8 mutually exclusive years of Word usage). LaTeX is not viable for serious professionals, no matter how often people call it a professional type-setting system.
LaTeX is about the most backwards way of producing documents there is. Compile your document before you can
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(you aren't serious, right?)
I use the "2000" version of some Microsoft products (windows, office/outlook/exchange) at work and "usability" was OK when these products were first launched.
Nowadays, a powerful search feature is essential to me (and probably everyone). I have only 40Mb of mailbox space in my company (a financial institution). So, I have about 20 PST files, one for each "folder" in Inbox tree (you know, if you keep everything in one huge PST file, i
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It has? Did I miss a memo or something?
As interesting and featureful as the alternatives to MsOffice are, they are nowhere near gaining sufficient market penetration for the average office user to be using them instead of MsOffice. I think that'll take a teensy bit longer.
And the online google spreadsheet/office package is a bit too basic just yet for mainstream use. You can't even embed charts in the spre
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It's one thing to say that you bet the company's future on a revolutionary new widget, and lost. It is another thing to have your company drown in disorganization because it can't make its internal systems work.
The name of the game is good enough, cheap enough, safe enough. If there weren't a safe enough component to the decision making, we'd have had extensive adoption of Linux desktop years ago. For better or worse, you have to chart a low risk pa