Doctorow Tears Up ISP Contract Over Net Neutrality 322
Burz writes "As a reaction to Virgin Media CEO's promise to violate the concept of net neutrality, Cory Doctorow is declaring his ISP contract void, canceling the service, and calling on other Virgin customers to do the same. He isn't alone. Charlie Stross counts the ways the gang that became Virgin Media is trashing Sir Richard's brand. Myself, I am thinking of stopping my Virgin Mobile service in protest."
Losing your Virginity... (Score:5, Funny)
Obligatory XKCD (Score:2, Funny)
Ouch (Score:2, Funny)
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Pick another company next time
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Re:Ouch (Score:5, Insightful)
Doctrow is a hack. A pretentious windbag who a certain element of people seem to think represents their beliefs.
I'm sure Virgin are quaking in their boots at this "threat" from someone who if there name was said to 99.999999% of people would say "Who?"
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He's not running for office. You're free to pick which ever ideas of his that you agree with and act upon them in whatever way, as you only have to agree with those few ideas rather than the person presenting them.
Regardless of name recognition (and lack thereof), it's one less customer. People should stop paying for services provided by people/groups they don't like when given an option (even if
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And the fact is stuff I'VE written has made it onto the front page of Slashdot, so that's not really a high watermark of recognition. It's just that the choir Doctro
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Blockbuster is in fact not doing so well. They are in a business that has already reached its peak.
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Hopefully, I'll be col. jacknuts by june
Anyone else misread that (Score:3, Funny)
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1. His good ideas fizzle out* and don't leave enough to finish the story* in an interesting way*, and
2. He's really bad at writing women*, resulting in uneven characters* and weird story self-hijackings*.
The other writer mentioned here, Charles Stross, writes amusing* Cthulhu-Mythos/Spy-thriller/Geek novels and not-so-good* hard SciFi.
* This is, obviously, just my opinion. No
Options (Score:4, Informative)
Re:Options (Score:5, Informative)
Though to make use of them you would have to cancel all of your Virgin Media services (Internet, TV, Phone) and get a BT line instead.
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Wow, you British really know how to live! Dedicated internet connections for BitTorrent?
Seriously though, I don't know what a BT line is. >_>
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Re:Options (Score:4, Funny)
When I stare at the BT phone point just below the window, which is visibly and directly connected to the nearest telegraph pole outside, I'm not sure whether to cry, rage, or send BT the contents of the nearby litter tray.
Re:Options (Score:4, Informative)
1. When moving between buildings in BT Labs, Martlesham Heath (now Adastral Park?) we couldn't keep the same internal phone numbers.
2. That's all.
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1.5 miles is about 2.4 km, right? You should have no problem getting DSL at those distances unless the phone lines are of seriously poor quality. Admittedly you won't be getting 24/3 ADSL2+ Annex M but 2/0.8 shouldn't be a problem.
/Mikael
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Re:Options (Score:5, Informative)
Re:Options (Score:4, Informative)
Do we just become numb? (Score:4, Interesting)
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Commercially, not off the top of my head.
But, civil liberties and the like have been eroded the way you describe very heavily over the last bunch of
Re:Do we just become numb? (Score:4, Interesting)
People stood up to corporate greed when they abolished sweats shops. In fact they just moved the sweat shops to a less noticeable location. Once rediscovered those same ppl who once fought against sweat shops just said: "meh, not my worry" and went home to their 2.5 kids and 2 car garages.
Apathy is a wonderful way to keep the masses controlled. It works far better than any chain or enslavement could have.
Re:Do we just become numb? (Score:5, Interesting)
Now, there was an alternative: We could go to the cable company and ask to have the new channels removed. There was no way to do it over the phone, you had to find out where your local cable shop was, drive down there, and hassle the girl behind the counter. Rogers clearly assumed that since we'd swallowed their shit for so long, another mouthful would go down just as smoothly.
Hundreds of thousands of subscribers descended on their outlets, fuming mad, demanding their service be return to its previous state, or canceling cable outright. Rogers got the message, the CRTC got the message, and for once shit actually changed.
Re:Do we just become numb? (Score:5, Interesting)
Unfortunately at the time, this practice wasn't illegal. Thanks to Rogers, it is now. Oh, and they lost so much goodwill in the area that they had to bail out, and swapped their BC holdings with Shaw's Ontario holdings. Now we have Shaw, and things are light years better than Rogers could ever manage.
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Not numb . . . (Score:2)
What, you think I'm joking?
We've gone from the Electronic Frontier to a bunch of company towns run by greedy bastards and populated by idjiots who are happy as long as their YouTube videos play OK.
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We've gone from the Electronic Frontier to a bunch of company towns run by greedy bastards and populated by idjiots who are happy as long as their YouTube videos play OK.
Sounds a lot like the historical Western Frontier.
Re:Do we just become numb? (Score:4, Insightful)
I was going to give a few other examples, such as the health care industry, but realized that in most cases I could think of, the service or provider has always been corrupt and neither the standard of service or our expectations of it have really changed. It's merely less hidden.
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Mankind has a nature to drift towards ruling and ruled classes, and the divide grows until someone freaks out and--well historically anyway--kills all the rulers.
These days it's not supposed to be so violent or absolute. You have governments that are supposed to control companies and it is supposed to keep the pendulum from swinging so far that it starts to cut off head
Isn't the job of the government to...nevermind... (Score:2, Interesting)
However, I must admit that if net-neutrality is lost, it may be impossible to re-gain--much like public health-care in the US will be next-to-impossible to get.
What consumers need are more consumer lobby groups. I
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Guess I had better educate myself about why we need net neutrality...
http://en.wikipedia.org/wiki/Network_neutrality [wikipedia.org]
Consumers Union (Score:3, Interesting)
Re:Consumers Union (Score:5, Insightful)
Pass.
Here's a solution for the legislation-hungry out there: pass some legislation to limit the efforts and effectiveness of professional lobbyist groups. Then maybe you and I would have a chance of getting heard when we wrote to our representatives.
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I'd love to hear a way to limit 'lobby' groups without limiting everybody else.
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My suggestion is quite simple, and elegant, but too many leftists would protest. So, here it is anyway.
Only REGISTERED voters can contribute to political and candidate Campaigns.
This would break all the lobbyists, PACs and other "groups" that are formed to gain an unfair advantage over people who don't want to join a group to be herd (sic / pun intended).
Okay, I might consider CITIZENS instead of Registered Voters
Resolving todays problem cost me £25 :( (Score:5, Interesting)
I rang to cancel and let them know I intended to move to sky and and was offered my old £41.50 offer at a no-contract rate of £49pm (I'm not sure where I'll be living in 3 months, so I can't get a contract). Problem fixed, or so I believe. The debt collection team phone me this morning to inform me my direct debit had bounced - and it would do if it was in excess of £50 as the account is for bills only, and is credited with a standing order for the appropriate amount each month.
It transpires (I guessed it instantly), that after billing me £70 and changing it back to the negotiated rate of £49, they discounted next months direct debit by £20, so that the net 2 month charge would be equal to my negotiated rate over 2 months.
But! That doesn't mean I can pay £70 in one month for a problem they have caused, because I subject to cash flow issues. To make things worst, I have been charged by my bank for the defaulting direct debit, wasted £15 on the phone last time I called, and £10 today.
Today was awful! I was called this morning by the debt collection team who would not let me pay £49 or change my direct debit, until I settled the £70 mistake, even tho it was obvious the real amount was £49 based on the remedied discount applied to the next bill. I'm forced to pay for their mistake!?! They told me there was nothing they could do, and that I had to phone them back and fixed the issue. I got through to India twice and was told the same thing, only that the team that called me was the team that dealt with it. In the end I gave up. I asked to be put through to the cancellation team.
The cancellation team were great. The credit was applied to this month, and my outstanding balance returned to what I should pay/can pay. I've praised VM in the past, and will continue to do so in the future - but only their cancellation team, as they're the only ones with the power to resolve your problems.
I am contemplating billing VM for the saga cost me £20 in phone calls (I have a mobile phone, and no one would phone me!), and the bounced direct debit penalty stemming from their inability to resolve the problem when I called them and they called me.
Matt
Re:Resolving todays problem cost me £25 :( (Score:4, Insightful)
Perhaps you have a similar court in England?
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I wonder if their accounts dept. just pay this sort of thing for small amounts without checking thoroughly?
Paperless Transactions (Score:2, Funny)
I've rethought this and will once again deal with paper so that I can receive the satisfaction of "tearing up" any documents that I deem unsatisfactory.
Re:Paperless Transactions (Score:4, Funny)
Cory who? (Score:5, Insightful)
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Legal side - abuse of a dominant position?! (Score:5, Informative)
A82 is directly enforceable in the national courts. VM has a dominant position in the UK broadband market - this is an automatic presumption in the cable market as their share is 100%, and, based on the structure of the UK backbone-network, a reasonable and fair assumption regarding broadband in general.
they are acting in a manor that can only be said to be taking unfair advantage of their position to the detriment of the broadband market in general - and they are doing this independently of us the consumer: ie: we get this crap and there is absolutely nothing we can do.
whilst having a dominant market share, and being in a monopolist position is _not_ illegal - abusing this position is. VM are starting a consumer/isp war that the consumers cannot win. they are abusing the technological development of the UK's broadband system by prejudicing our use in a way we cannot avoid. an utterly artificial creation.
as VM own the cable network, there is no cross elastic supply. the consumer is lacked into contracts which generally fall foul of elastic demand the moment they abuse their position. the good news is that no VM customer is bound to their unfair contracts that stifle the advancement of uk broadband - be it traffic shaping or whatnot.
vote with your wallets - sign up to another ISP!
The worst part is... (Score:2)
As soon as my time's up, they can take a long, hard suck on my conspicuously non-Virgin friend, Darth Veiner.
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Works for apple. I have a feeling this is what Apple will be turning into. Same message, "Be hip" but without the quality products or service to give it weight.
/owned a mac Apple II until MacOS7 my last powerbooks started failing. Might go
Different idea (Score:4, Insightful)
serves the fucktards right (Score:3, Insightful)
you invent something new, you build an entire telecommunications infrastructure, hell, even a new medium, a way of life (internet) over it, it becomes a big success, and after a while a few FUCKTARDS comes up and and try to scuttle the CORE principle that made that big success for their personal greedy agenda. and furthermore, there comes a total PRICK, so PRICKY that he harbors the courage to SINGLE HANDEDLY trash and abolish those principles (net neutrality) in lieu of ENTIRE internet, internet tradition, all functioning services, companies and agreements up to date, in lieu of the LAW, in lieu of what they promised their customers, and anything.
im not a violent person. im a hippie in concept even. has history as my hobby and whatnot, and like classical music. but even i know that such people, who are that selfish and greedy enough to commit bastardizations like these in lieu of EVERYthing, deserve one single response : a strong, sharp kick in the middle of their face. literally.
Fight Back (Score:2, Interesting)
[I don't actually know the technical details of how or if this can be done]
Re:Stuff that matters (Score:5, Informative)
Born in Toronto, Ontario, Canada to Trotskyist teachers, Doctorow was raised in an activist household, working in the nuclear disarmament movement and as a Greenpeace campaigner as a child. He later served on the board of directors for the Grindstone Island Co-operative on Big Rideau Lake in Ontario, helping to run a conference center devoted to peace and social justice education and activist training. He received his high school diploma from SEED School, a free school in Toronto, and dropped out of four universities without attaining a degree.
Doctorow moved to Los Angeles, California in mid-2006 from London, England, where he had worked as European Affairs Coordinator for the Electronic Frontier Foundation for four years, helping to set up the Open Rights Group, before quitting to pursue writing full-time in January 2006. Upon his departure, Doctorow was named a Fellow of the Electronic Frontier Foundation. Doctorow spent the 2006-2007 academic year teaching as a visiting professor at the University of Southern California, despite not holding any academic degree. He then returned to London. He is a frequent public speaker on copyright issues.
Doctorow's daughter with Alice Taylor, Poesy Emmeline Fibonacci Nautilus Taylor Doctorow, was born on 3 February 2008.
Cory's parents have suggested that he is related to author E.L. Doctorow, but E.L. Doctorow himself could not confirm or deny the family connection.
----
Don't know, sounds like someone I'd care about...
Re:Stuff that matters (Score:5, Insightful)
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that said at the speed of which i got modded down must mean hes done something particularly important....
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Re:Stuff that matters (Score:5, Insightful)
Is this a case of Wikipedia vandalism, or does his insatiable attention-whoring extend to ruining his poor daughter's life?
Re:Stuff that matters (Score:5, Informative)
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Is this a case of Wikipedia vandalism, or does his insatiable attention-whoring extend to ruining his poor daughter's life?
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That's not a plus. Greenpeace puts peoples lives at stake, and lies to bully large corporation. Green Peace lost any vestige of what it was around 1980.
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"That's not a plus." Okay, statement of thesis.
"Greenpeace puts peoples lives at stake, and lies to bully large corporation (sic)." Okay, support of thesis. Though it's unsupported as a statement itself, let's take it as it is.
"Green Peace (sic) lost any vestige of what it was around 1980". I read this as "today, Greenpeace is horrible (see previous statement); it was around 1980 that they lost their way and descended into horridness." This is where I am confused, as that was around the ti
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Often times "that guy" has a parent who is tenured faculty who keeps pulling his ass out of fire when he gets arrested by campus police for the 10th time. Invariably goes through multiple uni's without finishing his degree which is quite a feat considering it
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Re:Stuff that matters (Score:5, Informative)
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Perhaps the Bearded Demon himself could redeem himself by coming out and publicly supporting net neutrality.
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Re:Good for you. Dump sir Richard. (Score:5, Insightful)
That really is the issue here. You're never, ever going to get enough people to dump an individual ISP over this sort of thing to make their brass go, "Whoa! We'd better not do that!". The issue is simply too involved for the 'average' net user to really understand well enough to care about.
Some things require legislative solutions, and this is clearly one of those things. While I'm not saying that users of Virgin Media *shouldn't* change providers, it should be recognized that it's nothing but a symbolic step. If you really want to see this sort of nonsense avoided, contributing to the EFF might be a far better use of money.
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I'm always annoyed when people jump straight to the legislative "solution". Get the word out, start web sites, educate people. If the populace is ignorant about the problem then remove their ignorance.
These companies love making money above everything else. There are still enough choices left that you can make them realize that the way to make money is to be a good citizen. If they a
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Re:Good for you. Dump sir Richard. (Score:5, Insightful)
We have government to make this process easier. It makes laws and it enforces them. We elect people run it for us. It collects taxes to finance itself. Perfect? Hell no. But government is certainly a of a lot better and reliable than having everybody trying to police everybody else. I don't know about you, but I prefer living in an advanced modern society instead of a cave.
So, now, go out and educate your law maker as to why they need to pass a net neutrality law and we won't have to revisit this issue again.
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Things people will understand include their inability to record a football game because of a copy control flag in their digital TV signal. They understand what is directly standing in the way of their wishes. They won't understand why youtube is slow and why "ipaidvirgin-video.com"
Re:What a joke. (Score:5, Insightful)
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I've never read his blog, by the way.
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Couldn't agree more.
I've been following BB long before it became famous - Doctorow is a mediocre writer, and someone who tries to be an activist to try and garner attention.
Have you tried posting anything on BB that he considers inappropriate?
Now, BB is a great blog - but that alone does not make much of what Doctorow does worth much. Unfortunately, he's got his own following of like-minded Trotskyist nutjobs.
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When something new comes along, their first instinct is not that how much you get should be based on how much money you have. That's why people don't like real money trading in online games and want internet site to be equally accessible, no matter how much money they have.
Re:But what is he _really_ doing? (Score:4, Insightful)
I can understand paying my ISP for a better connection for my server. But isn't it a bit perverse to have to then pay random other ISPs so that my customers are able to see the benefit of that better connection?
Re:But what is he _really_ doing? (Score:5, Insightful)
You pay rent on your storefront, and I have to ride the bus to get there. We both pay depending on what we want.
You want more people in your store at a time, you pay more rent.
I want to be able to get there faster, I hire a taxi instead.
Where the problem lies is that now the bus/taxi companies want to charge you, the store owner, for the bus/taxi to stop at your shop.
If you don't pay, your customers will have to walk the last 1/2 mile, despite the fact that your shop is on the main road, and all traffic goes right past you.
In fact, it's not a far stretch to imagine the taxi driver suggesting alternate destinations.
Me: Take me to the local grocery store.
Driver: You're going shopping? Why don't I drop you at Walmart, It's 20 minutes faster.
Me: No it isn't, walmart is in the next town.
Driver: Yeah, But we have a contract with them, we drive everyone there first.
This isn't capitalism anymore, it's extortion.
Re:But what is he _really_ doing? (Score:5, Informative)
Except that what Virgin wants isn't tiered pricing. I look at net neutrality analogously to UPS delivery. UPS doesn't care who you are, or who you're shipping to, or what (modulo hazardous materials) you're shipping. They care about basically two things and two things only: how big/heavy your package is, and how far you're shipping it. If you and I both go in to the same UPS office to ship the same package to two recipients in the same city, UPS will charge us both the same price. Sure I'll pay more if I pick overnight shipping and you pick standard ground, but if I pick the same shipping as you I won't get nicked for more.
What Virgin wants, though, isn't anything analogous. Suppose the situation is that I'm buying mail-order, and as the customer I've paid the shipping charge for overnight delivery. What Virgin wants is to go to the merchant and go "We know your customer paid for overnight shipping. But if you, Mr. Merchant, don't cross our palm with some extra money on top of that, we won't deliver the package overnight. Oh, and don't think you can just stop offering overnight shipping, because if you ship standard we'll slow that down too unless you pay us.". This is known as "a kickback", and in every other field it gets you in legal trouble. For my money, I'm not willing to do business with someone who's demanding kickbacks.
Most of us geeks would have no problem with Virgin charging their customers tiered pricing based on how much those customers used. We'd probably take our business somewhere that offered a better deal, but Virgin would at least be being honest. Virgin, though, seems to want to extort kickbacks from people who aren't it's customers so that they don't have to charge their customers based on usage. Sorry, but no.
Re:Who is Cory Doctorow? (Score:5, Informative)
He wears a red cape and blogs from a high-altitude balloon. [xkcd.com]
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My loss, I'm sure, but I can only be influenced by so many bloggers. The list is finite, and tearing up a contract isn't going to do it for me. Maybe if he told me to burn my pants. He might want to try that one.
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He's a (fairly) well-known blogger and Science Fiction author who has been a big proponent of Creative Commons and Copyright reform. He was the first to release a novel under CC, according to Wikipedia [wikipedia.org].
Re:Who is Cory Doctorow? (Score:5, Insightful)
Why is Cory Doctorow so famous among geeks? (Score:5, Insightful)
He dropped out of four universities. He's a blogger. He writes science fiction about as well as Alan Dean Foster. Which is to say, mediocre science fiction. He started Boing Boing. He occasionally writes non fiction articles.
Am I missing something? Cure for cancer, grand unified theory, anything?
I'm sure Cory is both nice and smart, but his importance to a certain set of geeks seems blown way out of proportion to his actual accomplishments.
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How about horrendous Disney fanfic?
I'm not kidding.
Re:Why is Cory Doctorow so famous among geeks? (Score:5, Informative)
Doctorow didn't even start Boing Boing, Mark Frauenfelder and Carla Sinclair did. He wasn't even on board when it went from a 'zine to a web site.
http://en.wikipedia.org/wiki/Boing_Boing#History [wikipedia.org]
Since you brought it up, I'll be specific (Score:4, Insightful)
Cory writes about some fairly interesting ideas, but they aren't really that original. And he doesn't know how to flesh them out into an interesting plot. It's almost as if they aren't really his ideas, and he didn't listen that carefully when they were being explained to him. His sense of pacing is a bit off, and his characterizations are flat. Especially women, who come off as caricatures.
I haven't had anything published, but I've read over two thousand speculative fiction books and stories. I've discussed the genre quite extensively. I'm objective enough to recognize a good author even if I don't like their style or subject. I think Cory is a halfway decent author, and I can actually finish his books without throwing them across the room in disgust. If there's no new Bear, Benford, Banks, Baxter, Egan, Gaiman, Gibson, Hamilton, Mieville, Pratchett, Robinson, Rucker, Simmons, or Vinge around, I might consider reading something he wrote.