A feature story in Mother Jones gives a fascinating inside look at what it's like to work in a Delhi call center. In this area alone, says the author, "100,000 call-center agents make their living selling vitamins to Britons or helping Americans troubleshoot their printers. I am almost certainly the only one who acquired his conversational skills accidentally — by being born in the United States." The slots at the call centers are limited and highly sought; the training is intense, and the infrastructure is poor.
DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Also, Slashdot's now on IFTTT. Check it out! Check out the new SourceForge HTML5 Internet speed test! ×