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Communications AI Google Software

Google Planning New Messaging App With AI Chatbots (wsj.com) 52

An anonymous reader writes: The Wall Street Journal reports that Google is testing a new mobile messaging service. They say one of the defining new features of the service is the inclusion of AI-driven chatbots, which can answer questions asked of them in a conversational manner. Google veteran Nick Fox is reportedly running the team building the messaging service. It's not clear what will become of Messenger or Hangouts, or when the product will launch. "Google would steer users to specific chatbots, much as its search engine directs users to relevant websites. The move is strategic, because messaging apps and chatbots threaten Google's role as the Internet's premier discovery engine."
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Google Planning New Messaging App With AI Chatbots

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  • messaging apps and chatbots threaten Google's role as the Internet's premier discovery engine

    I mean, wtf??

    • messaging apps and chatbots threaten Google's role as the Internet's premier discovery engine

      I mean, wtf??

      This is a partial revival of Google Wave, which allowed any third party developer to create bots and share it with others.

      It's a cool idea, but it's more of an engineer's personal itch than a real problem people are facing.

  • by DarkOx ( 621550 ) on Wednesday December 23, 2015 @08:27AM (#51171253) Journal

    The was a vast shortage of ill-considered responses by people who did not really read the question on the internet. I am glad Google is coming to save us from that absense of automatic human responses, with real automation.

  • by Anonymous Coward

    Maybe they could start with fixing/upgrading/making passable the conversational commands in Google Now.
    I don't understand the reasoning behind rolling out a product entirely based on a feature they haven't gotten right in their current offerings.
    Oh well, I guess it will just be one more Google product that launches and gets euthanized a year or two down the road.

  • by Anonymous Coward

    So, I guess if you are discussing something, the bots will insert into the discussion promoting something.

    "Gee my bread isn't so good."

    Bot : "I find King Arthur flour solves my issues."

    Remeber kids, Google is an advertising company that develops tech to increase their ad penetration.

  • Is it just me, or does this smack of obsoleting more jobs? Nice way to improve the world Google.
  • Discuss (Score:4, Funny)

    by wonkey_monkey ( 2592601 ) on Wednesday December 23, 2015 @08:55AM (#51171389) Homepage

    Google Planning New Messaging App With AI Chatbots

    How do you feel about Google Planning New Messaging App With AI Chatbots?

  • I'm down with this as long as there's a chatbot with a Scottish accent that curses a lot. Something like this guy who curses out a pizza delivery boy:

    https://youtu.be/rc8V9fgzutE [youtu.be]

  • My first though here was that Google wants to become Ashley Madison.
    http://gizmodo.com/ashley-madison-code-shows-more-women-and-more-bots-1727613924
  • As Marc Andreessen said yesterday on Twitter [twitter.com], "Google employees will really enjoy using this"!

    I too have little confidence in Google's ability to make a messaging app that people will use.

    For such a giant tech company with so many smart people I can't fathom how they've managed to screw up instant messaging so, so badly. They could have easily had the dominance they have with email if they'd just built a nice, simple, cross-platform version of the old Google Talk client.

    Instead it mutated awkwardly into Han

    • For such a giant tech company with so many smart people I can't fathom how they've managed to screw up instant messaging so, so badly. They could have easily had the dominance they have with email if they'd just built a nice, simple, cross-platform version of the old Google Talk client.

      They don't even need to bother with a cross-platform client. If they would stick with XMPP, there are already plenty of IM clients for it.

      Which brings me to my initial reaction - why do they need a new app for chat bots? If it's just an AI at the other end coming up with responses to your messages, why don't the existing programs and protocols work? It's not like we haven't had chat bots for 20 years already.

  • And it is spambot.

    Anybody who believes, for one second, this isn't part of their advertising technology knows nothing about Google.

The decision doesn't have to be logical; it was unanimous.

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