BT Internet Outage Was Our Fault, Says Equinix (theregister.co.uk) 68
Kat Hall, reporting for The Register: Telecity's owner, Equinix, has 'fessed up to a "brief outage" which subsequently knocked 10 per cent of BT internet users offline this morning as well as a number of other providers. A spokesman from the group, which slurped up Telecity for 2.3bn euro last year, confirmed that the outage occurred at its LD8 site in the Docklands. The company has nine London sites which service more than 600 businesses.The outage occurred due to power failure, which lasted for around 75 minutes. ( Update: Some readers note that the outage lasted for as long as three hours. ) BT wasn't the only ISP that suffered an outage earlier this morning. All services have been restored, according to Ars Technica. Update: 07/20 14:57 GMT: It was apparently a faulty UPS that caused the outage.
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"They really want to drop the bomb and exterminate everyone outside the borders."
See. This is where people stop caring about your opinion. Where people suddenly realize that you just say shit that makes you feel good.
No truth or facts needed. Where exactly did you see this "Information" you are passing on?
No real need to answer. You think that having borders in a country, is equivalent to murdering everyone outside them?
or are you just lying?
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All the liberals hate America and want to see thousands of dead cops.
All Democrats are liars and sell American secrets.
All black people are gang members and kill indiscriminately.
Hur, Hur. I am making arguments on the internet.
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Well, for one thing it shows how easy it is to pull the plug on a lot of people at once. A single service like this shouldn't have this kind of power. It illustrates the necessity of having alternate hookups that can *route around the damage*
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Lucky you. For many a BT line is the only choice. At best I can switch to mobile tethering as a backup. In fact my router even has a USB port for that very purpose.
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I have an LLU provider as my ISP, but the line BT provided is basically a bit of wet string. It just barely scrapes though the minimum requirement so they won't fix it.
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Openreach charge £130 to replace the wiring to the pole, but to replace the wiring all the way to cabinet... I can't find a price, but it's likely to be similar to installing a new line, i.e. a few thousand minimum.
The line is partly aluminium, rather than being all copper.
Re: So (Score:1)
Because the 10% part of the story is a lie. It was closer to 60% of total UK broadband users and no transatlantic traffic for 80%.
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Not in the UK, BT (Bouygues Telecom) is an ISP in France !
I don't think it is about British Telecom, the editor would have replaced BT by "British Telecom" so that everybody can understand what the article is about.
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It's from El Reg, who, being British, would have specified Bouygues. That, plus Telehouse is in London and services British Telecom (the ISP part).
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Virgin does offer "200Mb" in some areas. I was on it earlier this year, but was getting around 1.5Mb for most of the day so gave up trying to get them to fix it.
BT's "fibre" offering isn't really fibre, but it goes up to 80Mb over your copper phone line. They also offer even faster real fibre in a very few areas, and charge silly money for it. One of the reasons that the government is saying they aren't investing enough is their failure to roll fibre out to most of the UK, preferring to milk their crappy ol
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I wish they would stop pissing around with DSL and just lay in some fibre. Other countries started doing it years ago... In fact my ex in Japan had a symmetric 100/100 fibre connection back in 2005, eleven years ago, for less than I pay to get 50/15 VDSL now.
The government had a large fund for upgrading our broadband infrastructure, but BT pissed it away on upgrading its copper network. NEC offered to install fibre to the home everywhere, but because the government was chummy with BT's management they didn'
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Oh a link on the internet, well that's proven that then.
Besides, that link doesn't even make any sense, you claim you're on a 200Mbps connection, but that speed test shows over 200Mb/s.
To hit 203Mb/s as you claim via your speedtest, you'd actually need a 1.6Gbps connection.
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"A link to a known speed testing website."
For which we have no way of linking the results to your actual connection. That link could be to anyone's results, or if they're you're results we have absolutely no evidence that they're from your connection. In other words, the link is entirely meaningless.
"Like I'm going to complain if it's slightly more."
It's not just slightly more, it's 1.4Gbps more.
"Anyone sensible these days referring to Internet connection speeds are talking about the speeds they can get on
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Yes, but Virgin Media does not have any 1.6Gbps+ offering, which is what you're claiming you have. For that you'd have to go to BT because Virgin Media does not commission lines of that speed to individuals.
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That depends on where you live and how much you are prepared to pay.
Afaict in most urban areas BT openreach "broadband" services top out at "up to 80Mbps" FTCC. In a few trial areas they have "up to 120Mbps" FTTC or "up to 330Mbps" FTTP.
There was supposed to be a product called FTTPoD which would allow people in FTTC areas to get FTTP if they paid a steep (usually thousands of pounds iirc) installation charge but new installations under that program have been suspended.
Virgin media are offering a 200Mbps ca
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Re: Who? (Score:1)
Bt is the retail side of bt group, who supply phone and Internet services, pre privitization they had a monopoly on phones (but not cable), now, open reach (the other part of the company) run the POTS network in the UK and sell the service to bt and other suppliers.
Docklands Is the slang term for the ex industrial areas along the Thames in the east end of london
"All services have been restored" (Score:2)
#RANT# The BT-supplied router, the fornicating clunky useless and slow Home Hub 5, does not allow you to put in your own DNS servers. So while it is proof against subscriber morons, it is totally vulnerable to central morons#/RANT#
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You are dead wrong there. If you have a VDSL2 circuit then you mostly use PPPoE, unless you are with TalkTalk in which case you need to set your router to do a VLAN insertion and there is no authentication whatsoever.
If you are going to pull someone up, make sure that you actually know what you are talking about in the first place.
I would also note that most people in the UK could simply put their mobile phone into hotspot mode and leach off their data allowance for a backup internet connection. As such the
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...And during all that time, the BT DNS service was not working, so I couldn't do any other work. #RANT# The BT-supplied router, the fornicating clunky useless and slow Home Hub 5, does not allow you to put in your own DNS servers...
1. Never rely on routers supplied by ISPs (especially BT), they reliably suck giant fucking donkey balls.
2. Your OS doesn't have to (and arguably shouldn't) use the DNS server address given by the DHCP (router).
Arguably you should specify the DNS on your OS for security purposes anyway (e.g a compromised router sending all your DNS requests to a malicious server and sending you off to some amazon.com impersonation... that's what you risk every time your computer connects to a public AP).
Another reason not
"The" Docklands. (Score:1)
Must be somewhere in The London.
Heh.
Here's a graph. Meanwhile, BT Care suggested.... (Score:2)
Graph of outage. [ukinternetreport.co.uk]
It was pretty funny; downdetector.co.uk showed the problem very clearly, affecting large swathes of the country for about 3 hours. And on the same page, there was BT Care suggesting that people reset their routers and reboot their PCs :)
When it went down, a quick traceroute showed the problem to be at BT@Telehouse. Luckily, we retained connectivity to our hosted server (even though most of the rest of the net was unreachable) so a combination of 'ssh -D 1080' and twiddling proxy settings wor
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man 8 tsocks [die.net]
"Brief Outage" (Score:2)
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Now you know better. Next time you can finish that cup of coffee and the BLT before going to sort out the problem. It will still be well within the new BT-defined brief outage and nobody can complain at you.
Just be glad that you don't have Windstream (Score:2)
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As someone who lives in a captive Windstream area, I can tell you that 75 minutes of outage would be GREAT! We regularly have outages that last for over a day!! Of course, here in Conservativia-land, any discussion of using the Gummint to force Windstream to allow competing ISPs to use the existing copper plant won't even get started, despite the suffering that local businesses go through over the outages.
I live in a blue city and have the same problem. You are naive in thinking that just because the democrats patronize you, that means they are in bed just as much - and a lot of times more - than the conservatives.
Faulty UPS? (Score:2)
If it's a UPS that's not U, doesn't that just make it a PS? Perhaps an IPS, or even a PoS?
Faulty UPS? (Score:3)
Reminds me of a company I know that built a brand new data center, put in an over-sized UPS system, over-sized electric generator, state of the art power monitoring/transfer system, and tested the generator bi-annually. Only there were three problems when the area finally suffered a blackout:
1.) They never tested fail-over to the UPS, they had only tested starting up the generator and then manually switched off mainline power once the generator was fully operational to see if it worked.
2.) The UPS installer never bothered to connect the batteries to the power control unit so when power did fail everything immediately lost power (these were racks of large batteries wired together, not the plug-and-play consumer stuff.) When the generator kicked in, everything tried to turn back on at the same time and tripped the breaker. LOL.
3.) The air conditioner was not connected to the fancy power transfer system and after a little over an hour, servers started throttling and eventually shut down from the heat. This all happened in early August on one of the hottest days of that year.
Don't know how to configure a data centre (Score:2)
Back when I was a system administrator for a government department looking after the computers for the web sites losing a UPS in the data centre would have been no big deal. Each chassis holding our blade servers held four power supplies. Two power supplies were connected to one power distribution unit (PDU) and the other two power supplies were connected to a different PDU. The PDUs were cabinet models and each PDU was connected to a separate UPS. The whole data centre had a diesel generator for a backup