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Microsoft Windows

Microsoft Asked To Compensate After Windows 10 Update Bricked PCs (www.bgr.in) 178

Microsoft has been asked to pay compensation to customers who suffered malfunctions on their PCs when upgrading to Windows 10. Several customers have complained in the past one year about issues such as their computer upgrading to Windows 10 without their consent, and high-data usage due to automatic downloads of Windows 10 installation files in the background. The consumer watchdog has told Microsoft to "honor consumers' rights" and compensate those who have faced issues because of Windows 10. From a report:"Many people are having issues with Windows 10 and we believe Microsoft should be doing more to fix the problem," said Alex Neill, director of policy at Which? Of 2,500 people surveyed, who had upgraded to Windows 10, more than 12 percent said they ended up rolling back to their previous version of the operating system. More than half stated that this was because the upgrade had adversely affected their PC. "We rely heavily on our computers to carry out daily activities so, when they stop working, it is frustrating and stressful," Alex Neill, Director of Campaigns and Policy, was quoted as saying.
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Microsoft Asked To Compensate After Windows 10 Update Bricked PCs

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  • by Anonymous Coward

    On behalf of Microsoft, I sincerely apologize for your inconveniences and troubles. In return, please accept a free upgrade to Windows 10.

  • by xbytor ( 215790 ) on Thursday September 22, 2016 @11:46AM (#52939759) Homepage

    I haven't heard of Win10 bricking any computer. If it can be restored from a backup, it's not bricked. If you can only use it as a door stop, then it's bricked. If you don't have a backup to restore from, you just might be a brick.

    • Re: (Score:2, Informative)

      by Anonymous Coward

      The misuse of the term 'bricked' is annoying. But the trend of misusing it in Slashdot headlines is downright frustrating.

    • by AmiMoJo ( 196126 )

      For the average user, if it doesn't boot after the upgrade it's bricked. They don't have install media for their original OS, or a full backup.

      Sure, it can be recovered if they pay someone, but that's almost always the case unless the device melted into slag or something.

      • Yes but when something is "bricked" it's fucked - you throw it away or take it apart for shits and giggles. It's not "bricked" if it can be brought back to working order by someone - regardless of the level of skill of the person repairing it or the level of skill of the owner.
        BRICKED == fucked
        can be fixed != BRICKED
        • What does qualify as bricking in your case? Blowing the mobo apparently doesn't, since you can order another and install it.

  • so microsoft's "installed" numbers should atleast be reduced by 12%?

  • I don't think you know what the term "bricked" means. If these computers were truly bricked then Microsoft would be buying everyone new UEFI BIOS chips.

  • Comment removed based on user account deletion
  • in how much they're going to compensate businesses that go offline every time there's a major update. Older versions of Windows Updates used BITS, which was, by default, limited to four concurrent connections. Win 10 uses some bastardized "embrace and extend" crap that opens, literally - I have counted - four hundred or more concurrent connections, eating up 100% of all available bandwidth, and knocking everything else on your network offline. And since this has been going on for months, with people complai

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