From a report: A new survey by Yello, a talent recruiting software company, has found that there are some aspects of the hiring process that companies could stand to improve. The report, taken from a survey of 1,461 young adults between the ages of 18 and 30 who were either currently employed or had accepted full-time or internship offers, found that mobile phones are one of the most useful tools for the interviewing and hiring process. Text messages, for example, may be the unsung hero of the communication loop. Yello's survey data indicates respondents would welcome getting a text from a business, particularly because they're so used to responding quickly to text messages. The report shows that 86% of those surveyed felt positively when text messages were used during the interview period, an increase from 79% in 2016. More candidates are happy to do video interviews in lieu of traveling to meet hiring managers in person.