Amazon's Next Big Bet is Letting You Communicate Without a Smartphone, Says Alexa's Chief Scientist (cnbc.com) 144
An anonymous reader shares a report: The next big function to take off on Amazon's Echo devices will be voice or video calling -- which is a way Alexa can reduce the need to have your smartphone on your at all times, said Rohit Prasad, VP and Head Scientist at Alexa Machine Learning. "If you have not played with calling and the video calls on Echo Show, you should try it because that is revolutionizing how you can communicate," Prasad said in an exclusive interview with CNBC at an Alexa Accelerator event in Seattle Tuesday night. (The event is dedicating to developing new voice-powered technologies.) "When you can drop in on people who have given you access -- so I can drop in and call my mom in her kitchen without her picking any device -- it's just awesome." (Amazon added the ability to call mobile numbers and landlines for free onto Echo devices a few weeks ago.) Amazon doesn't have a smartphone that lets customers bring a digital assistant everywhere -- like Apple's Siri and Google's Assistant -- and communicating through Alexa devices is one way of reducing the need for a personal handset, Prasad said "I can easily drop in and talk to my kids," Prasad says. "They don't have a smartphone so that's my easiest way to talk to them. It's yet another area where Alexa is taking the friction away."
Home Phone (Score:3, Insightful)
So I guess we all end up with landlines again...
Millennials (Score:5, Funny)
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My first guess was that we'd probably start talking to each other again.
Silly, old me.
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So... I've yet to see folks carry cellphones in StarTrek. They just say "computer", followed by whatever... the communicator is mostly only used when off ship (and mostly only to talk to other crew, not the ship computer), etc.
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How do I use Alexa WITH a smartphone? I wish the opposite of this headline was true.
It's called a land line (Score:1)
Your mom probably has one. She probably doesn't have internet anyway so Amazon is useless here.
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If moms don't have Internet, who the fuck is Facebook for?
Re:It's called a land line (Score:4, Insightful)
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severely underrated comment, jesus. spot on man, spot on.
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My mom is 82. She doesn't have a computer or internet service and doesn't use Facebook. How old is your mom?
Mine is 95, and makes heavy use of both. The downside is that I have to do her IT.
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I didn't know I had a brother!
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My mom passed away in 2010, she was 65 and she was completely comfortable with the computers and the Internet. My stepmom is 68, she and my dad are always on Facebook. My mother in law is 67, and she uses Facebook, barely. She needs a lot of help with computers.
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Your mom probably has one. She probably doesn't have internet anyway so Amazon is useless here.
Showing your age AC. How old do you think the average "mom" is these days?
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Considerably younger than the average mom of a Slashdotter, so your comment is really irrelevant.
Not really. My mom had internet for years. I'm sure even most slashdotter's parents have internet. Maybe it's you who is really irrelevant.
Here is the thing... (Score:3)
I WANT distance from Amazon!
I WANT a barrier against impulse buys!
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Alexa, please add deep fried monkey tits to rtb61's shopping list.
And Amazon gets to drop in on everyone (Score:5, Insightful)
Did Orwell's 1984 stop being a basic high school literature requirement in the last 20 years?
I am continually baffled by the number of people mindlessly signing up for an active listening (and soon, viewing) device in their homes.
You can just see the incremental push for "new applications" which will ultimately require continuous listening, viewing and remote transcription.
Re:And Amazon gets to drop in on everyone (Score:4, Interesting)
I am continually baffled by the number of people mindlessly signing up for an active listening (and soon, viewing) device in their homes.
I'm not. It's convenient. We have an Echo in the house and the shop. I have a Google Home as well that we're trying out.
I also grew up with 1984 but always assumed unless I took precautions otherwise, someone was listening. Always. Maybe it's because I had nutty conspiracy theorist friends in HS (When 'conspiracy theory' was the CIA is listening, not Chemtrail Gay Frogs).
Even if both devices were actually twice as good as they were they're not hard to outsmart and avoid. It also lets our household blend in with the noise. Amazon (and the CIA) is more than welcome to know how many times my son listens to Thomas and Friends theme song, how many kitchen timers we set and when we turn on and off the lights.
IF I was planning something it's not that hard to go off grid. You'd think users of Slashdot would know how to setup a VPS in a foreign country accessed only through TOR. NextCloud, IRC servers. Hell a shared document in /tmp that everyone just typed plans into. Just for fun I've set up hidden TOR services: IMAP mail, nginx website, IRC server, PGP keyserver. If you're not sure if you're being infiltrated setup IRL keysigning parties and setup a web of trust.
So yeah. Hi NSA. Hi CIA. Hi Russia. I know you're listening. I've always thought you were and always lived my life accordingly.
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IF I was planning something it's not that hard to go off grid. You'd think users of Slashdot would know how to setup a VPS in a foreign country accessed only through TOR.
So you're a user who normally engages in a lot of easily-sniffable communications, then suddenly you start using a VPN and traffic analysis shows that you're not visiting any of your usual haunts. You don't think that's going to look suspicious?
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then suddenly you start using a VPN and traffic analysis shows that you're not visiting any of your usual haunts.
Suddenly? I've had one all along and always visit my usual haunts.
Re:And Amazon gets to drop in on everyone (Score:5, Insightful)
As long as for every 1 of you, there are 100s of 're-educated' upstanding citizens that will do the spying and reporting FOR you, you have no chance.
This is the real message and threat behind 1984. If you think its about how the government uses its power to specifically target people, you've missed the point. Its about a systematic narrowing of what people can see, how they are raised, and how they are taught to basically program them to truly believe what the authorities want them to believe and behave like the authorities want to behave.
Basically, the 'boot stamping on a human face forever' is not the surveillance - its the concept that if you can get into this kind of reprogrammed (mentally) society where the number of outliers is small enough to manage by a small security force - mainly because the vast majority of folks really believe in it and are willing to report their neighbors out of fear or true belief - you have reached basically a valley that can be impossible for society to escape out of. It can literally remain in that state forever, as no single individual can ever apply enough pressure or organize with enough others to make any real change.
The world of Orwell's 1984 is not a world where revolution gently simmers just underneath the surface, held in check only by a tenuous government hold on surveillance. Its a world that has already failed and will fail forever and ever, where the populate itself has already settled into that pattern where outliers get picked out and chewed up by the system due to being vastly outnumbered by the believers, where all is already lost, and would continue to be lost, even without the surveillance equipment. Its really the re-education and re-shaping of society, taking information away, censoring, changing school curriculums, changing what people feel and what they believe, that is what makes it permanent - and it can happen in as little as one or two generations.
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the silver lining in 1984 is that the proles were more or less 'free' -- and there were enough of them to start a revolution if they ever organized (which admittedly is what the security forces were trying to prevent) -- but the indoctrination and mass control was limited to party members.
For example: the section where Winston is in a holding tank with a loud and obnoxious prole. The Prole is screaming and yelling at the cops, while the party members are terrified (Winston also picks up on the police offic
can't ignore Big Brother trend; here's what to do: (Score:3)
Because it is so convenient to have Alexa-type or "Ok, Google"-type technology, more and more people will adopt it. So, we Slashdotters who are aware of the technological and techno-political implications of the loss of privacy are fighting a losing battle, if we merely ignore this or decide that we won't buy an Amazon Echo or turn off the microphone permissions on our smartphone. Not only do we miss out on rather amazing technology (which, granted, is not that great a sacrifice), but we can't avoid being
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Re:And Amazon gets to drop in on everyone (Score:5, Interesting)
Did Orwell's 1984 stop being a basic high school literature requirement in the last 20 years?
Generation X saw the birth of the internet. They remember and understand the value of privacy. The inherent risks of dismissing privacy and security online were not well known, but as time went on, they became aware. In the early days, dismissing risk was demonstrating ignorance.
Millennials/Gen Z grew up in the internet era. They've seen the repeated hacks and attacks against privacy and security. They are fully aware of the risks and impact. The IDGAF generation simply doesn't care. The younger generation who dismisses risk today is demonstrating willful ignorance.
Not only is Privacy dead, but the demand for Privacy is as well.
I am continually baffled by the number of people mindlessly signing up for an active listening (and soon, viewing) device in their homes.
You can just see the incremental push for "new applications" which will ultimately require continuous listening, viewing and remote transcription.
I stopped trying to understand the inherent stupidity in willful ignorance. In the immortal words of Vizzini, it's inconceivable. It can be easily defined in two words today, and follows every EULA that is blindly accepted; I Agree.
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Millienials had the deck stacked against them and are more educated about these facts than any previous generation. It's no wonder they adopted the "IDGAF" attitude, I don't blame them for that
The proverbial stove is hot. I do tend to blame the "educated" one who burns themselves repeatedly. "IDGAF" isn't usually an acceptable answer for risk mitigation or avoidance.
What actually surprises me more is that we haven't hit a social revolution to change things. I suppose there isn't quite enough angst yet or angst isn't growing at a rate that will tip the bucket. If they're smart, they'll squeeze as much out as possible without causing a revolution. An optimization problem at a population scale.
For the IDGAF generation, the only thing that would actually build up angst is being forced to pay for online services. Of course, this feeds the perpetual cycle of exchanging their digital soul for a free price tag, risks be damned.
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Did Orwell's 1984 stop being a basic high school literature requirement in the last 20 years?
Right about the time it became the official establishment instruction manual.
If ultra-liberalism fails, then they fall back to Animal Farm.
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You cannot possibly believe that amazon will always act in an altruistic manner regarding your privacy? (Or if they somehow buck the overwhelming trend, that they cannot be compelled to violate your privacy, and use anything you've ever said against you at the behest of any TLA, armed with gag orders, secret courts, parallel construction, and whatever mental and legal gymnastics can be summoned for such things.)
Think about what you're getting with any of these home-assistants, if you don't see that they are
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How is my Samsung TV listening to me? It doesn't seem to have a microphone nor a SIM to access the cell network, and it's not connected to the internet. Is it sending the audio it captures through it's secret microphone back through the HDMI or the power cable?
Re:And Amazon gets to drop in on everyone (Score:4, Interesting)
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"I'm sorry, 'whats-his-name' is not in your contact list".
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Did Orwell's 1984 stop being a basic high school literature requirement in the last 20 years?
I am continually baffled by the number of people mindlessly signing up for an active listening (and soon, viewing) device in their homes.
You can just see the incremental push for "new applications" which will ultimately require continuous listening, viewing and remote transcription.
No, but neither has a Brave New World. Which would make you the John figure running through the streets, knocking the cell phones from people's hands while yelling at them for living in an "empty society", and that they should live by the old ways and flog themselves to remove sin and desire.
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It wasn't when I was in high school 30 years ago and I still haven't read it though have read Bulfinch and Tristram.
Who uses a smart phone (Score:2)
to communicate?
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Well, they can use Whatsapp and Telegram and you can use instagram on them, and they can connect to Facebook.
And I heard that the next iPhone is gonna get some kind of voice communication too!
Com Badge. (Score:2)
Al^H^H Computer. Hello Computer.
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Actually, you can already change the name of Alexa to "Computer" if you want to. "Alexa" is really just the device's wake word, and you can change the wake word [amazon.com] to one of these four:
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"Damn snitch" is not an option?
Too close to reality?
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echelon?
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"Computer" wouldn't work for me. The Echo would get triggered everytime I yell at my PC. It's a Win10 box, so that happens a lot.
There is no "need" to have your phone at all times (Score:5, Interesting)
Needs are things like water, food, shelter and clothing.
This "need" for a smartphone is more accurately described as Fear Of Missing Out. And, like the monster under the bed that little kids are afraid of, is entirely manufactured in your own mind. Humans survived for millions of years without the "need" for a smartphone at all times. It's probably healthier to leave the thing at home from time to time and enjoy a walk outside, a good book, and being out of touch.
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Needs are things like water, food, shelter and clothing.
This "need" for a smartphone is more accurately described as Fear Of Missing Out.
It's much more serious than that. I can't poop without a smartphone. Without one, I'd explode.
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Occasional access to a phone, sure, but it's not now, nor has it ever been, a necessity to have one constantly available.
Even now, there are lots of people who have no permanent phone service at all.
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I was born in the 70's. I somehow made it all the way till the late 90's before I got a mobile phone, and even then it was more for convenience and by no means a necessity. I went to a smartphone later when I got a 3GS used.
I used the phone plenty before it was mobile. Calling friends, family, customer support, scheduling appointments, colleagues, etc. My desk phone at work or home phone were used for communication daily, multiple times. I even worked a customer support desk a while so I used a phone as a t
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Right; I agree that at least a cell phone is a necessity, now that payphones are gone; and a smartphone could be considered somewhat of a necessity if there's a chance you'll be lost somewhere since you can no longer just go in a gas station and look up addresses/locations in their phone book; but it's certainly not a necessity to have it with you at all times.
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My phone sat on a table being charged from Friday till Monday morning. I didn't die, I didn't miss anything of importance, and I actually got more done. My wife and I are considering having a phone cutoff of 8PM where we turned them off entirely. I'm also considering leaving my phone in my car during the workday because honestly, it's more of a distraction than something that helps me get work done. I have a desk phone, and my co-workers and important family members know the number, or they could always ju
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It's possible to have the positives without the negatives - just ignore all notifications until deciding you care. Smartphones with no notification light make this easy, as does putting it on silent mode. I have had a smartphone since before the iPhone (Windows Mobile 5, the future was here!) and am thoroughly confused by why everyone is constantly staring at them. In a social setting it rarely leaves my pocket or car. And I do social media.
Smartphones are another case of "everything in moderation".
I'd
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Try living without a smartphone in our society today, do it, I challenge you.
I know a number of people who manage it without any difficulty whatsoever.
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The person who calls hmself 'Luthair', [slashdot.org] in his comment, doesn't get it at all:
phones have been pretty necessary for decades. Everything from emergency services to scheduling appointments or contacting customer support.
None of those things require a smartphone, or even a wireless phone. A landline would suffice.
I find that most people find excuses masquerading as 'reasons' why they 'need' a smartphone, but they rarely hold up under scrutiny,
The new "I don't have a TV" (Score:2)
I do not have nor is it even remotely likely I'll ever have a smartphone.
So "I don't have a smartphone" has become the new "I don't have a TV" thing to be proud of !~~~
Jokes aside....
They're a security nightmare, completely incapable of being secured against intrusion in even the most basic ways, due to a complete lockdown of the OS and the software loaded onto the phone. Worse, many of them have been found to be completely compromised right out of the factory.
On the other hand, there are viable alternative :
- Sailfish OS by jolla [jolla.com] is an example of a system that is not locked down, vast parts of it are opensource (under copyleft licesne), most of the remaining not yet copylefted parts are "source available" in practice due to being written in QML + Javascript, and only a few bits are actually closed source (the alien-dalvik android compatibility layer, pre
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I do not have nor is it even remotely likely I'll ever have a smartphone.
I do have one, and I really enjoy having it. It's extraordinarily convenient.
But it's far from a necessity. I agree with you, people should be honest with themselves about this: it's a very handy tool, but people have them because they want them, not because they need them.
and you have a recipe for never having your privacy, and never having anything on your smartphone secure against intrusion.
This is actually an easy problem to solve. There are a wide variety of stylish phone cases that double as faraday cages. If your phone is in one of these, it can't talk to anything. Or, you could go cheap and wrap the thing in aluminum fo
After the decline of payphones (Score:2)
None of those things require a smartphone, or even a wireless phone. A landline would suffice.
A landline suffices if it is available. But landlines, payphones in particular, have since been removed from places where they used to be available, on grounds of insufficient revenue to continue maintenance once enough users had switched to mobile phones. And once a landline is no longer available, it no longer suffices.
Couple all this with the fact that most smartphones can't be completely turned off, can be remotely turned on
With most modern PCs supporting wake on LAN, how are they substantially different?
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Also you don't need a smartphone to call 911
You don't even need to have an account with a cell phone service provider for 911 access. You just need a basic cell phone that can turn on and talk with a tower. 911 will work whether or not there's an account associated with the phone.
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Well, good thing I work in an office with work colleagues I've known for nearly two decades, I video/phone conference with colleagues in other countries I've known nearly as long, I live with my wife and kids, I play games with friends, attend events in my community, am a member of a community sailing association and have a landline telephone to call my mom and siblings. None of those things needs a smartphone.
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Re: There is no "need" to have your phone at all t (Score:2)
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Humans survived for millions of years without the "need" for a smartphone at all times.
Homo sapiens evolved between 350,000 and 260,000 years ago.
Source: Wikipedia [wikipedia.org]
He said Humans, which are really that old.
Skype (Score:2)
So they ported Skype to their shitty hardware?
Oh I'm sure at&t/Verizon (Score:2)
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This wouldn't disrupt their business at all, really. Their business is cell service, and this device doesn't actually replace cell phones.
I communicate all the time without a cell phone (Score:4, Insightful)
Often it's with people that are in the same room as I am - no hardware required.
Anybody else tired of huge companies trying to force solutions on us that we don't need?
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The technology business over the last 10 years seems to have run out of productive innovations and has turned to non-productive pseudo-innovation designed largely to create rent-seeking opportunities.
Even companies traditionally tied to productive innovations like Microsoft are now completely reorienting their business model towards actual rent seeking, as in renting you Azure time, renting you the productivity software to connect to the software they rent to you to run on your rented cloud platform, and so
Re:I communicate all the time without a cell phone (Score:4, Insightful)
I would say it's the opposite; the technology business in the late 90s and early 00s was focused on marketing incrementally better consumer electronics. Most of the companies of the first dot-com boom were basically just setting themselves up as unnecessary middlemen, just on the internet. Now the focus has turned to better AI, self-driving cars, space travel, big data, etc. etc.., which seems a bit more profound than letting people order dog food online.
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Business computing advanced by leaps and bounds from the 80s through the mid-2000s on every front, from storage, to computing to operating systems and networking. It wasn't just consumer electronics, and arguably these didn't really advance much until digital computing got cheap enough to embed in them.
AI has been in development forever, and besides expert systems getting slightly more experty, nobody has really seen a payoff from this. There are no self-driving cars that aren't glorified lab experiments
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I use AI in a broad sense to include expert systems. Obviously true AI research has been a multi-decade disappointment, but it got a lot more innovative with the move to expert/self-teaching systems. I think separating to some extent the cognitive neurobiology approach from the algorithmic approach is a good one. After the hubris of the 1960s AI guys (looking at you, Marvin Minsky), I think we should be very careful about predicting what's going to happen in the field in the future. If consciousness/intelli
Cool but ... (Score:2)
Who doesn't have a smart phone with them at all times? If that's Amazon's market, it's shrinking fast.
Drop In - Home Security or Big Brother? (Score:3)
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Existing home security cameras let you do exactly the same thing except without any notification that they are on.
You don't need to have an Amazon device to be a creepy stalker.
CALL DAVE (Score:1)
Pretty soon this technology will be so prevalent that to make a call to anyone in the world, all you have to do is shout "call [name]". The nearest spy node will hear your request and connect you to the node your friend is closest to.
I can hardly wait for spam robocalls - (Score:1)
calls I can't prevent by turning off my phone.
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I can't wait for "Alexa, kill that fucker!" to work.
I'd actually buy one if it does!
Barrier to communication (Score:2)
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I agree.
In fact, I wonder how this plays socially. Right now, it's widely considered rude to call someone without texting them first (except if its an emergency). In order to function properly, this would have to go against social conditioning.
lolwut? (Score:1)
"If you have not played with calling and the video calls on Echo Show, you should try it because that is revolutionizing how you can communicate," Prasad said
Who actually believes this swill?
"Picard to Riker..." (Score:2)
So Amazon is trying to say that their tech is going to power the shipboard communications of our starships?
But snark aside, it actually would be a pretty impressive feat, if you think about it. You tell the local device who you are ("Picard...") and who you'd like to connect with ("... to Riker...") and the device communicates with the broader network, automatically geo-locates your intended recipient, activates the communicator on their end, replays your query for them to receive ("Picard to Riker.") and
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Parent calling Joey: Joey, we need to talk about sex.
Joey: Ma...not now, I have a friend over.
Parent: That's okay, I don't mind.
Joey: Later Ma (hangs up)
Parent: Joey, this new gizmo is amazing, I can restart a communication really quick. Now about sex, did you pack you condoms?
Joey: (in an aside to Elizabeth, hehehehehe....Ma likes her little jokes) Ma, I'll call you later.
Alexa: Alexa here, I hear you want to talk about sex, let me list some of the sex manuals at Amazon.com....
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I give it one generation until nobody wants this to be NEAR them anymore, given the amount of helicopter parents already going on their kids' nerves.
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Okay, so what you are saying is that this will be a problem with the next generation...
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1) We've been almost there for a while.
I've been able to dial by voice to a contact forever.
I've been able to set a custom ring tone forever. e.g. if I'm riker and picard is calling, i could have my ringtone set to 'picard to riker'.
I've been able to answer a call by voice forever.
And all the neat stuff about communicating with the broader network, locating my intended recipient, and activating the communicator on their end ... is called a cell phone.
The sum total of the innovation you propose is that inste
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Apple already does this (Score:2, Informative)
https://en.wikipedia.org/wiki/... [wikipedia.org]
My only problem with Amazon or Google doing it is you know they will be constantly listening and looking for ways to sell your personal info to any company / government willing to pay a $1.
Amazon's Next Big Bet is Convincing (Score:2)
People to allow a telescreen err echo in everyone's homes that allows them to record and listen to everything in ones house.
I will NEVER own one and i'm happy to admit I plucked out the microphone on my firestick's remote.
Oh, thank God! (Score:2)
A blast from the past (Score:2)
When you're at home, you can talk to your family when they're also at home.
Pure genius, I say.
The millennials don't know that feeling, that we old farts had for a hundred years of so.
Except you need a smartphone to set up Alexa! (Score:2)
Amazon, you're funny!
Drop in unannounced - not "awesome". (Score:3)
When you can drop in on people who have given you access -- so I can drop in and call my mom in her kitchen without her picking any device -- it's just awesome."
He and I have different definitions of "awesome". For example, I think it's rude to simply drop in on someone at home w/o prearranging it or calling first - not even, or especially, by my mother. So, I would never enable or use this feature - nor would I ever have one of these spy devices in my home.
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I'm not so enthused about this feature either, but in what way is calling rude? I prefer calling over email if the latter will likely result in an ongoing chain, but figured if the other person is busy, I'll just leave a message. First time I ever considered it being rude (unless after 8 PM or so).
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I'm not so enthused about this feature either, but in what way is calling rude?
The Amazon drone is talking about a video chat application on the Echo Show device, so it's more than a phone call. Having a device that can auto-accept a two-way video session seems problematic -- best not have an Echo Show on the bedroom side-table -- which is actually where their TV commercial shows it being used.
Revolutionizing how you can communicate? (Score:3)
People already don't make voice calls anymore. How exactly is this supposed to "revolutionize" anything? I'm certainly not going to be more likely to interrupt someone's day with a voice cal (how rude!) simply because I can do it with my voice instead of pressing a few buttons on my phone.
So have Alexa send a text instead (Score:2)
Communicate Without a Smartphone? Easy (Score:2)