Engadget: Twitter has come under a lot of fire in recent years for issues ranging from not doing enough to stop harassment on its platform to allowing foreign actors to sow political discord. In the past, the company has tweaked its tools, giving individuals more options when it comes to controlling what they're exposed to online, as well as updated its guidelines a handful of times. But today, Twitter announced it's trying out another route -- asking people outside of the company to propose ways that it can promote healthy, open and civil conversations online. Twitter CEO Jack Dorsey tweeted today that the company isn't proud of how some have taken advantage of its service, specifically calling out troll armies, misinformation campaigns and bots. And he added that Twitter has been accused of apathy, censorship and political bias as it has attempted to fix its problems.