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Microsoft IT Technology

Microsoft's Outlook and Skype Are Facing Outages (theregister.co.uk) 53

People from all corners of the world are reporting connectivity issues when using Microsoft Skype and Office 365's Outlook, they said on Wednesday. The users are seeing a "Throttled" error message when attempting to access either of the aforementioned services, they said. From a report: The weird text box pops up in the chat software and cloud-backed email client, preventing people from sending messages, and talking to contacts. This is, according to Microsoft, due to a botched update to Azure's backend authentication systems. The internal upgrade was introduced as its engineers brought servers knocked out by storms in Texas back online. Outlook Web Access is said to be unaffected. According to mailing list chatter among IT bods and other sysadmins seen by The Register in the past hour, as well as tweets and Reddit threads, the outage is hitting businesses and subscribers at least throughout America, Canada, the UK, and Europe. Microsoft Office 365 tweeted just before 3 p.m. ET that the company has rolled back an update that was causing the throttling. It is testing to be sure that the problem is resolved.
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Microsoft's Outlook and Skype Are Facing Outages

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  • by Thud457 ( 234763 ) on Wednesday September 05, 2018 @02:26PM (#57258794) Homepage Journal
    Renaming to Office 363 now.
  • by nwaack ( 3482871 ) on Wednesday September 05, 2018 @02:30PM (#57258844)
    Hey, let's all be dependent on MS to host ALLz OF OUR BIZNIZ!!! What a great idea. What could possibly go wrong.
  • by Anonymous Coward

    Microsoft Qality Control

  • by apoc.famine ( 621563 ) <apoc.famine@gm[ ].com ['ail' in gap]> on Wednesday September 05, 2018 @02:42PM (#57258946) Journal

    I couldn't tell that the last day or so was any different than any other day. It's always laggy and sluggish and stalls opening calendars.

    I'm more productive at work now that I'm forced to use Office 365's Outlook. Because I check email less because it's so incredibly shitty.

    • by Anonymous Coward

      A post Windows world in action, now your Linux is powered by Microsoft. :)

      "Embrace the future."

  • by Anonymous Coward

    This is, according to Microsoft, due to a botched update to Azure's backend authentication systems. The internal upgrade was introduced as its engineers brought servers knocked out by storms in Texas back online

    So, in the middle of restoring a major outage, they decided they'd sneak in an upgrade? You have to be joking me.

    This is IT 101, guys ... don't change two things at the same time, and don't piggy back on an unplanned outage to put in upgrades.

    Is this the quality of Microsoft's cloud? If it is, I'm

  • by Locke2005 ( 849178 ) on Wednesday September 05, 2018 @03:05PM (#57259118)
    Have they considered using Linux servers instead?
  • by Anonymous Coward

    Dear Microsoft,

    Still get authentication failures when contacting smtp-mail.outlook.com

    Please build redundant datacenters, please test you software before you deploy it.

    I know, you have to earn money so cut costs on testing etc but I'm trying to do the same. So please please please fix your ****** crappy o362 software. Fix your even more ****** azure authentication layers

    And thank you for not informing customers about the problem. Always nice to read about them on a website. A service fee is after all not i

  • by gweihir ( 88907 ) on Wednesday September 05, 2018 @03:20PM (#57259238)

    Anybody with at least a cursory understanding how MS makes software and provides services is only surprised this has not happened earlier. Apparently they have now ensnared enough customers that they can stop trying extra hard (well, extra hard for MS levels).

  • Updates (Score:4, Insightful)

    by dissy ( 172727 ) on Wednesday September 05, 2018 @03:20PM (#57259242)

    Well, I guess it isn't just home Windows 10 users that get buggy/broken untested updates pushed to us.

    Microsoft has never been known for quality, but they sure seem to eat their own dog food anyway.
    Not much of a consolation but at least there is a chuckle to be had.

    • Microsoft has never been known for quality,

      That is where you are wrong: even bad quality is still quality!

      Microsoft has always been proof of this.

  • by Anonymous Coward

    Amazon (shopping website) is also having an outage..

    Site is up but any searches for any items just yield blank pages with zero selection..

  • by imidan ( 559239 ) on Wednesday September 05, 2018 @03:43PM (#57259442)
    Meanwhile, I've been using my locally installed copy of Office 2010 without any trouble at all. I'm even blissfully unaware of all the new and innovative features of Office in The Cloud.
  • Use Office 365. Office 2016 is still available, if it weren't then only idiots would use Windows (inclusive of "because work makes me.")
    Using the cloud has consequences, this is a relatively minor one.
  • ... functionality workin' out for ya now? I'm sure the beancounters were all for it but how's productivity today?

You know you've landed gear-up when it takes full power to taxi.

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