Uber Glitch Stops Payments To Drivers, Prices Surge (sandiegoreader.com) 90
Uber is still trying to fix a glitch that's been stopping its drivers from collecting the money they've earned for several days. An anonymous reader writes:
One Uber driver says the problem's lasted over a week, and he's owed more than $1,300. "They've been continually telling us that it would be corrected within 24 hours," he told a Bay Area news station. "We still can't access the money.... We're in a situation where for a lot of us we have bills every day, we pay tolls every day, we pay gas every single day."
Now the San Diego Reader reports the issue "is forcing San Diego drivers off the road," with the shortage of drivers triggering surge pricing throughout the entire region as much as triple the usual rate. Surge pricing is also hitting riders in Dallas, according to another Uber driver's tweet, who complains "It's a shame that a $48 billion 'tech' company can't get it together.
In a statement promising they'd still pay all their drivers, Uber acknowledged their payment system was still broken, "and we sincerely regret any inconvenience."
"The glitch in the payment system also means that trip and safety issues are unable to be reported, either by the passenger, or the driver," notes the San Diego Reader, adding that the city's Uber's drivers "continue to decline to work, either staying off the road of switching to another ride-sharing service."
Now the San Diego Reader reports the issue "is forcing San Diego drivers off the road," with the shortage of drivers triggering surge pricing throughout the entire region as much as triple the usual rate. Surge pricing is also hitting riders in Dallas, according to another Uber driver's tweet, who complains "It's a shame that a $48 billion 'tech' company can't get it together.
In a statement promising they'd still pay all their drivers, Uber acknowledged their payment system was still broken, "and we sincerely regret any inconvenience."
"The glitch in the payment system also means that trip and safety issues are unable to be reported, either by the passenger, or the driver," notes the San Diego Reader, adding that the city's Uber's drivers "continue to decline to work, either staying off the road of switching to another ride-sharing service."
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FTFY
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Why dont you watch a few fema behind the scenes docos to see how they work. They can do a lot without even Trump directing anything.
Too bad they can't distribute supplies to people who needed them [telesurtv.net]. People were still without water when they abandoned that water. Thousands of people died because of lack of infrastructure, too. What was the army corps of engineers doing? Just staying home and jerking off?
What Really Happened (Score:2, Insightful)
Bob Slydell: So we just went ahead and fixed the glitch.
Bill Lumbergh: Great.
Dom Portwood: So, uh, Milton has been let go?
Bob Slydell: Well, just a second there, professor. We, uh, we fixed the *glitch*. So he won't be receiving a paycheck anymore, so it'll just work itself out naturally.
Bob Porter: We always like to avoid confrontation, whenever possible. Problem is solved from your end.
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anon looser.
Enjoy paying taxes to communists?
They lost how much? (Score:5, Insightful)
Can someone remind me again just how much Uber lost last year?
Is this a "technical" hitch or simply a lack of money?
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Can someone remind me again just how much Uber lost last year?
*
$2.8 billion.
Which if nothing else, proves P.T. Barnum was correct about the birth rate of suckers.
Re: They lost how much? (Score:2)
In this case, it's only a handful of fantastically wealthy suckers.
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Is this a "technical" hitch or simply a lack of money?
They still have over $7bn cash on hand unless their CFO did something naughty in the past 2 months.
Uber is a charlie foxtrot. (Score:1)
My dad - who's retired - drives for Uber occasionally to make some extra spending money, and he's been angrily bitching to me about the problems with Uber all week long.
I would bet that the "engineers" at Uber pushed out code updates that weren't thoroughly tested. I would bet that the updates were pushed out to drivers during hours when the drivers were working and without the drivers' explicit consent. I would also bet that Uber's "engineers" don't have a single fucking clue about the importance of rollin
Cashflow problems are now a "glitch"..because TECH (Score:1)
Its not a glitch. They are broke. They are having cash flow problems. If your dad keeps driving for them for free he is a sucker.
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Should have used a corporate account then, but those people usually want the credit card or frequent flier points instead.
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Says someone with the luxury of being able giving up a weeks pay. Or a job. Only 40% of Americans [bankrate.com] can handle a $1,000 emergency without doing into debt.
Re: Daily Bills (Score:1)
No - it's all lies! Thanks to OBAMA, all American workers are multi-millionaires who live in the lap of luxury. Things have never been better, but Donald Trump is trying to ruin it all. NPR told me so. Check your privilege!
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What do you call kids with rich parents?
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Re: Daily Bills (Score:1)
If they're smart: Harvard grads
If they're mediocre: Stanford grads
If they're dumb as rocks: NYU grads
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If he's making $1300 every week he'd have no trouble getting a credit card. I've seen many people on food stamps who have 2-5 credit cards, I'm sure he could get one unless he's going thru bankruptcy proceedings. Businesses have lines of credit to cover this exact scenario of temporary cash flow problems.
Re:Daily Bills (Score:5, Insightful)
And in a couple years, you can lecture him for taking on debt he couldn't afford to pay off. win/win
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I'm afraid you sound like someone whose never had a good set of financial backstops, such as parents who can cover emergencies. For many Uber and Lyft drivers, they're immigrants who can't yet find work, single parents who can spare hours away from their children and needing income and an outside life, recent graduates squeaking by and already over-extended on loans or credit cards. Many of them are struggling, and that few hundreds dollars of _profit_ per week makes a very real difference. Investing the ga
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Why don't you step outside your bourgeoisie bubble? [youtube.com]
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You are assuming he hasn't already maxed out his credit cards.
Prices surged? (Score:3)
You mean they're not regulated? So take a taxi.
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OK, All together now... (Score:5, Informative)
Uber IS NOT a "TECH" company. They are a "TAXI DISPATCH" company. That is all.
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Uber IS NOT a "TECH" company. They are a "TAXI DISPATCH" company. That is all. :P
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Uber IS NOT a "TECH" company. They are a "TAXI DISPATCH" company. That is all.
The Uber Service may be a taxi dispatch service, but Uber themselves have only one product: software and infrastructure behind it. Software that underpins it's taxi service, it's food delivery service, and completely separately R&D in self driving vehicles.
Saying Uber is not a tech company is just daft. Now one could say that they aren't a "good" tech company since they seem to spend a lot of time sitting in the courtroom defending their tech.
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Uber IS NOT a "TECH" company. They are a "TAXI DISPATCH" company. That is all.
The Uber Service may be a taxi dispatch service, but Uber themselves have only one product: software and infrastructure behind it. Software that underpins it's taxi service, it's food delivery service, and completely separately R&D in self driving vehicles.
Saying Uber is not a tech company is just daft. Now one could say that they aren't a "good" tech company since they seem to spend a lot of time sitting in the courtroom defending their tech.
How do they make their revenue? Do they sell, license, or build-for-hire software? Or do they get commissions on taxi dispatches? If it's the latter, then they're a taxi dispatch company. Every company in the world would be a "tech company" these days under your definition.
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Or do they get commissions on taxi dispatches? If it's the latter, then they're a taxi dispatch company.
They charge restaurants a commission. There you go, not a taxi dispatch company.
If Uber stops paying (Score:3, Interesting)
Then stop working. Then, Uber's revenue stream trickles to a halt, they'll figure out a solution. I guarantee it.
Seriously, if your employer misses payment on payday, would you keep coming to work?
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Then stop working.
As per TFS, that's exactly what is happening... And as a result prices are surging. Uber gets their dollar either way.
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Seriously, if your employer misses payment on payday, would you keep coming to work?
But they took my stapler!
Hacked? (Score:1)
Sound like an ongoing DDos or hack.
LOL, suckers (Score:1)
higher rates (Score:3)
Re: Corrupted Database (Score:1)
That's what happens when you use Agile(tm) web monkey methodology to run critical public infrastructure.
Anyone know what kind of DB got corrupted?
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Nah... I bet it was this:
https://eng.uber.com/schemales... [uber.com]
Hmmmm.... so turns out that using a home-rolled frankendatabase, derived from a toy RDBMS, for business critical billing data wasn't that great an idea. Once again - who knew?!
H1Bs and outsourcing. (Score:4, Insightful)
Mentioned this to my wife. She immediately said "That's what they get for outsourcing their I.T. to India."
Re: H1Bs and outsourcing. (Score:1)
They paid peanuts... and they got monkeys! Haha!
What stops under the table deals? (Score:2)
How do all Uber drivers not get there and say "Hey, for 3/4 of the price, cash, I'll get you to where you need to be. Screw the man."? Is it because credit cards and all of their convenience plus their 2% tax on mankind makes this sort of deal hard? Or are the drivers tracked so hard by Uber that they'd get caught?