Please create an account to participate in the Slashdot moderation system

 



Forgot your password?
typodupeerror
×
Businesses Technology

Amazon is Now Making Its Delivery Drivers Take Selfies (theverge.com) 72

Amazon is now making its delivery drivers take selfies, in a bid to reduce fraud. Using facial recognition, the company will verify drivers' identities to make sure they are who they say they are. From a report: The new requirements appeared on the Amazon Flex app to drivers, notifying them that they needed to take a selfie before continuing work. Of course, Amazon warns drivers to "not take a selfie while driving." By asking drivers to take selfies, Amazon could be preventing multiple people from sharing the same account. These efforts could screen out anyone who is technically unauthorized from delivering packages, such as criminals who are attempting to use Amazon Flex as an excuse to lurk in front of people's homes.
This discussion has been archived. No new comments can be posted.

Amazon is Now Making Its Delivery Drivers Take Selfies

Comments Filter:
  • by Anonymous Coward

    I hear their CEO started taking selfies a while ago. Always good to see the leadership of a company take initiative to be an example.

  • The real delivery companies don't seem to have this problem, at least publicly.
    • Comment removed (Score:5, Interesting)

      by account_deleted ( 4530225 ) on Monday April 22, 2019 @12:51PM (#58472356)
      Comment removed based on user account deletion
      • Because real delivery companies hire employees. And are responsible for those employees. Amazon is trying to avoid responsibility through contracting but it's still trying to treat them as if they were employees. ... (other good points)

        The same could be said for Uber and Lyft ...

        • by 0ld_d0g ( 923931 )

          Uber and Lyft skirt around laws made to protect consumers from price gouging by taxis, and openly flaunt it as a business strategy - surge pricing. It seems like if you can propose a business model that re-introduces risk back into the system, there is a ton of money to be made.

          The next big thing is crowd-sourcing food. "Sorry, you got poisoned eating from Food. We want you to know that health and safety is our number one priority. Here's a $10 coupon to deal with that dysentery.. "

  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Monday April 22, 2019 @12:36PM (#58472270)
    Comment removed based on user account deletion
    • by stinerman ( 812158 ) on Monday April 22, 2019 @01:03PM (#58472428)

      Amazon draws enough water that they will not be told what's a contractor vs what's an employee. They will tell the regulators.

      • Comment removed (Score:5, Interesting)

        by account_deleted ( 4530225 ) on Monday April 22, 2019 @01:28PM (#58472566)
        Comment removed based on user account deletion
        • Comment removed based on user account deletion
          • Comment removed based on user account deletion
          • "Tax law trump contractual agreement." I had my tax preparer tell me that. My divorce decrees stipulates my ex can claim our child as a dependent every other year. My accountant said, "The IRS doesn't care what your divorce decree says, the IRS rule said whoever pays the majority of the kid's expenses is entitled to claim them as a dependent." In other words, IRS rules trump any contract you negotiated. Apparently people are relying on the tax laws being too obfuscated for people to understand them.
      • it's not a law if it's not enforced.
      • Amazon draws enough water that they will not be told what's a contractor vs what's an employee. They will tell the regulators.

        This usually gets decided by a jury in a lawsuit. None of that water is sold by judge or jury.

    • Totally agree. But therein you have quality issues again when you throw tech and contractors at everything. Quality of everything is diminishing.
  • Now if only they had a standard policy about their drivers identifying themselves to customers...
    Like the delivery guy who claimed to be from FedEx (when I called him out for literally throwing my package at my door), but clearly worked for Amazon.

    Shouldn't it be a simple matter of "if a customer asks who you are, you show them this view on the delivery app, no questions asked"?

  • this makes so that they can't be 1099'ers or subs.

    As they are saying you must do the work vs an real 1099'er that can sub out jobs to any one that they want.

    • by Anonymous Coward

      subcontracting the work out would have to be allowed by the driver's agreement with amazon.. which it most certainly does not allow, nor is it required to be allowed for them to be a '1099er'.

      you're just trying to fan some flames here because you believe amazon is exploiting their delivery drivers.. they are, yes, but within the limits and restrictions of current tax and employment laws.

  • Last week I caught an amazon driver on camera delivering a package I ordered while also stealing a DHL package that had been left on my porch 15 minutes prior.

    Amazon clearly has work to do to improve their driver screening process.

  • by ffkom ( 3519199 ) on Monday April 22, 2019 @01:34PM (#58472596)
    the time when state-employed post officers delivered parcels. They were certainly no minimum-wagers, and theft of parcels was an extremely rare occasion most people never experienced first or second hand.
    The "optimization" to get everything done by the least-possible-paid people has its down-sides.
  • It seems clear to me that delivery is kind of a problem for Amazon. They've moved away from the main package shippers, either because it's too expensive or they just have too much local delivery to make those systems work for the kind of delivery speed Amazon wants.

    Their self-initiated delivery systems have been a real mixed bag -- contractors, and whatever the people driving Amazon-branded vans are (I can't decide if they are employees or contractors with Amazon's logo on a private van; the vans seem too

    • I'm surprised Wall Street hasn't had a fit of FUD about AMZN's growth being hindered by all their delivery problems when you consider how central to their business model is. I mean, Tesla can't self-drive a brand new car to your house within 24 hours and Elon Musk is a failure, why aren't the talking heads on TV screaming about the imminent demise of AMZN because it can't get packages delivered?

      This just reminds me of something from several years ago. Nintendo announced some 10-15+ games at E3 and video game related people were excited and several said they won E3, etc blah blah...... Nintendo's stock dropped some huge amount because investors were scared that Nintendo wasn't dropping all console gaming and full time pursuing the "future of gaming" which was mobile apps.

    • I think what happened was they stamped their feet and demanded lower rates, and the main carriers decided, "No, we won't make any money if we agree to that, we don't care how much volume you have we need to make money to do the work."

      And so they're doing it themselves. Maybe they can, who knows. So far they seem to suck at it. I'm skeptical that they'll really save money in the end.

      • I suppose the risk to other carriers is that Amazon has SO MUCH money to burn on alternative delivery schemes that even if they failed a lot, they still might stumble into something that works or possibly could turn into its own business, kind of like how sharing out their excess computing capacity turned into AWS.

        And even when they fail (like package theft), they can paper over it with order replacement. If they miss delivery dates and are 1-2 days later, almost nobody is going to stop buying from Amazon

  • It shouldn't surprise anyone that it is common for "gig economy" workers to informally "subcontract" their work.

    Because the "subcontractors" are unknown to the ultimate "employer" they aren't subject to: minimum-wage laws, working-hour rules, insurance rules, accountability, etc. etc. etc. Of course, all illegally.

    I have seen - for example - the delivery drivers that have their kids do the actual deliveries. I have seen the signs in the Whole Foods "gig loading zones" admonishing (with little effect, I'd i

  • I drove for Uber for a while, and they required this as well. It was to make sure I was not farming my work out to subcontractors.

  • Taking a selfie WITH my package you just delivered to show what condition the box is in as it leaves the custody of the driver ?

    Besides, ( in my town ) Amazon relies on UPS or FedEx to deliver the products I order.
    They, in turn, sub-contract the final delivery of said package to USPS.

    So, how is this selfie thing going to work when they're not even delivering the packages ?

    As a positive, I know my package is going to show up at the usual time when the mail goes by.
    As a negative, the stupid USPS guy will try

As you will see, I told them, in no uncertain terms, to see Figure one. -- Dave "First Strike" Pare

Working...