Please create an account to participate in the Slashdot moderation system

 



Forgot your password?
typodupeerror
×
Google Cellphones

Another Google Service Closes: Texts with Voicemail Transcripts (cnet.com) 30

Long-time Slashdot reader freelunch reports that Google Voice "has announced via email that they are ending one of their most popular features -- sending transcripts of voice mails via text message. The cited reason is carrier message blocking."

From Google's email: It has come to our attention that certain carriers are blocking the delivery of these messages because they are automated and, at times, contain transcripts that resulted from unsolicited robocalls.

We can no longer ensure these messages will be delivered, so unfortunately we are turning down the feature. We have been slowly rolling out these changes and expect them to be fully deployed by 9 August 2019. No action is needed on your part.

However, the Get voicemail via email continues to be supported. As an alternative, the Google Voice iOS, Android and web apps can always be used to check voicemail and view transcripts.

This discussion has been archived. No new comments can be posted.

Another Google Service Closes: Texts with Voicemail Transcripts

Comments Filter:
  • i wish cnet would get rid of popup videos. creeps

  • this will likely be one less monopoly/service Google will lose the ability to take or make money on by spying on your messages while they translate them for you.

    On the not so bright side...
    Of course this also helps ensure that your carrier gets to bypass this block since they control it and will be the only one able to offer you a voice to text translation service... for a fee of course. They will also probably sell that data just like google would have as well.

    The future is looking pretty dim with all the

    • What makes you think they will stop translating the messages. They are just ending the service that does it for you.
      • by stephanruby ( 542433 ) on Sunday August 11, 2019 @01:30PM (#59076864)

        They are just ending the service that does it for you.

        Actually, don't let the click-bait fool you, it will still work for you, just not via SMS.

        The transcription service will still work, but it will be sent by email instead of SMS. And I assume it will still work over the web interface and over the Google Voice app as well.

        • I get my voicemail and SMS delivered via Hangouts, and I think it has stopped for me. Yet there's no possibility of blocking since they own both ends. I get that Hangouts is on the way out, but the replacement isn't ready yet.

      • LOL, that is a pretty good point ha ha!

      • They're just ending the service that sends it by text.

        The translations and emails will still happen.

    • by kiphat ( 809902 ) on Sunday August 11, 2019 @01:23PM (#59076850)
      They're only getting rid of VM transcriptions via SMS. They will continue to provide VM transcriptions via E-Mail.
      • They're only getting rid of VM transcriptions via SMS. They will continue to provide VM transcriptions via E-Mail.

        Yep. And if you really wanted, you could set up a mail-to-SMS gateway. (As far as I know all the major carriers already offer this, but you might benefit from some intelligent filtering.)

    • by AmiMoJo ( 196126 )

      Was it really popular though? This is teh first I'm hearing of it.

      Sounds pretty useless to be honest. Voicemail is a honeypot to waste recruiters time and filter out the ones who can't read the bit where I wrote "don't call me at work".

      • I don't know how popular Google voice to text service was. I have never used Googles that I recall, I just use what my phone comes with. I do rely on it a lot. Especially for numbers I do not have a contact for or recognize.

      • I use Voice like this.

        - Phone voicemail redirects to voice because I use the services and the transcripts. Yes I know "muh data" the service is worth it to me.

        - I very rarely have the occasion to answer a call. If it's someone in my list, my girlfriend, my employer, or a contracting contact, I answer (provided it's safe to do so). EVERYTHING ELSE gets declined or ignored.

        - if I decline/ignore or block a call it goes directly there.

        - if it's a spammer I block them on voice and they get a lovely message with

    • They havenâ(TM)t eliminated the email transcriptions ... just text. So, they will continue reading your mail.

  • Once again, Google showing the same attention span as a two-year-old. Google is quickly becoming as ridiculous as Microsoft. What's the problem with you, Sergey and Larry? You could easily have a company that is not obnoxious and ridiculous, and still have more money than you could ever possibly know what to do with. But you have chosen to be obnoxious and ridiculous. Why?
  • I think someone is emotionally attached and not thinking straight. Google has yet to shutdown something that is actually popular. Sure Google Voice's text transcripts is popular among the subset of users who chose the service for its text transcript but unfortunately just like people attached to Reader, it's a niche feature for a small minority.

  • ...to repeat [slashdot.org] myself, but:

    GoogleDeadProjects += 1;
  • by bl968 ( 190792 ) on Sunday August 11, 2019 @02:14PM (#59076970) Journal

    Are most likely offering a competing service and are doing their best to obstruct Google's service. T-Mobiles Visual Voicemail service for example.

    • by Scutter ( 18425 )

      This is the real answer. Sprint, for example, has been doing its level best to stop its users from using Google Voicemail at all.

  • It seems like the majority of people have their phones set to have incoming text messages pop up on their screen by default. I don't think I'd want my voicemail messages to pop up on the screen like that - they're often from doctors' offices, businesses, etc. where I probably don't want the information shared with anyone who might happen to glance over at my phone.

    • Text messages are just as private. You have privacy settings for your notifications you can already use.

  • I have come to rely on these text messages when getting calls from recruiters. I give out my google voice number on the job boards. And, when they leave a message, I can decide whether to return the call ( usually not...most are offshore recruiters) or, more likely, to laugh because the transcripts are hysterical.

    Googleâ(TM)s habit of cancelling services on a whim is a good reason why I canâ(TM)t and won't rely on them for anything business critical.

    • I have come to rely on these text messages when getting calls from recruiters

      So, rely on the email transcript instead. Or use the Google Voice app. Either of which can be configured to give you notifications if that's what you want.

      • Presumably, you might even be able to set up a mail forwarding rule to send that email to an SMS gateway (to your carrier number).

      • So, rely on the email transcript instead. Or use the Google Voice app. Either of which can be configured to give you notifications if that's what you want.

        True and a viable solution. But, given Google's history of killing popular services, I wonder how long before they kill the voice transcriptions (to users, anyway)?

Passwords are implemented as a result of insecurity.

Working...