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Social Networks The Internet

Social Media Platforms Leave 95 Percent of Reported Fake Accounts Up, Study Finds (arstechnica.com) 32

An anonymous reader quotes a report from Ars Technica: The report comes this week from researchers with the NATO Strategic Communication Centre of Excellence (StratCom). Through the four-month period between May and August of this year, the research team conducted an experiment to see just how easy it is to buy your way into a network of fake accounts and how hard it is to get social media platforms to do anything about it. The research team spent about $332 to purchase engagement on Facebook, Instagram, Twitter, and YouTube, the report (PDF) explains. That sum bought 3,520 comments, 25,750 likes, 20,000 views, and 5,100 followers. They then used those interactions to work backward to about 19,000 inauthentic accounts that were used for social media manipulation purposes.

About a month after buying all that engagement, the research team looked at the status of all those fake accounts and found that about 80 percent were still active. So they reported a sample selection of those accounts to the platforms as fraudulent. Then came the most damning statistic: three weeks after being reported as fake, 95 percent of the fake accounts were still active. "Based on this experiment and several other studies we have conducted over the last two years, we assess that Facebook, Instagram, Twitter, and YouTube are still failing to adequately counter inauthentic behavior on their platforms," the researchers concluded. "Self-regulation is not working."

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Social Media Platforms Leave 95 Percent of Reported Fake Accounts Up, Study Finds

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  • by WillAffleckUW ( 858324 ) on Friday December 06, 2019 @07:15PM (#59493422) Homepage Journal

    It's possible some people report such fake accounts in large quantities, possibly for NATO, and that the networks are then observed and crawled and interconnected, and then we take them all down at once when they start a major operation.

    Not that we'd admit this.

    But it's usually one of these places involved: Russia, China, Iran, or Saudi Arabia.

    Key word: usually.

  • But the Libertarian's Magical Mystical Free Market Fairy says that's impossible!

    • Why do fake accounts have to be deleted exactly? Is there a financial incentive for you? No. How about for Facebook, Twitter, and Google? Yes. So the system is working. It'll stop working when it's not financially lucrative for them. You night want to try deleting your account. No? Huh, then there's no financial incentive to self regulate.
      • You night want to try deleting your account. No? Huh, then there's no financial incentive to self regulate.

        The financial incentive to self regulate is if the ADVERTISERS went away. They couldn't give two shits about the "users".

        And if advertisers think they're not getting their money's worth, they will go away. Right now, IG is the best place to advertise in the US for most things, in my opinion (unfortunately).
    • Sure it is. I don't use those platforms and I don't base my purchase decisions around how many likes or followers someone gets or has. If you or anyone else wants to be an idiot a buy into the social media hype then that's your own problem. If you aren't self-regulating then you're going to get taken advantage of one way or another.

      The ugly truth is that these platforms don't want to get rid of the bots, because it would quickly show how little engagement or traction their platforms actually generate. Th
      • Wait, you mean Facebook doesn't really have 11.2 billion unique active users per month??
        • After the tumblr purge all of the multiple systems had to go somewhere, so it really all depends on how you count users.

          I'd add a link to that, but there's just some things that you're better off not knowing about.

          I probably shouldn't have written that since it just makes people more curious, but then if that were my intent I probably wouldn't have written this either.
    • But the Libertarian's Magical Mystical Free Market Fairy says that's impossible!

      No, libertarians don't say that.

      We say that fake social media accounts are not an existential crisis threatening the future of humanity. Yes, people lie on social media, but that doesn't really matter very much.

      Social media manipulation is not why the public has rejected the progressive world view, and censoring Facebook is not going to convince Trump/Brexit/LePen voters to switch to Bernie Sanders and Jeremy Corbyn.

      You should focus on plausible policies and positive messages, rather than trying to silence

      • But it is the reason climate science is rejected, and having reasonable policies for controlling CO2 has not been success in countering the lies. So eliminating those accounts IS an existential crisis.
      • by doom ( 14564 )
        Oh, well that's a relief. I'm glad that Some Guy On The Internet has reassured me that this isn't a problem. I can trust you, right?
    • The research is highly flawed and biased against these companies. We all know it is possible to buy your way into the ecosystem, that's how it is intended to work.

      On the other hand I wouldn't want anyone to be able to take down my account on 1 report of being fake. These researchers think they are the arbiters of truth and can just decide who should be taken down based on some criteria they set.

      • by doom ( 14564 )

        On the other hand I wouldn't want anyone to be able to take down my account on 1 report of being fake.

        Yeah, that's my first thought, too.

        If you've been around for more than an eye blink, you've noticed that the "moderators" of most sites essentially just take any complaint at face value.

        (Right to appeal, right to face the accuser, standards of evidence... all that jazz if for stuff that actually matters, this is just the internet...)

    • by nnull ( 1148259 )
      It's working just fine. It's showing that people value privacy more than trusting companies with their private information despite how much they try to force information out of us. I will continue to create fake accounts on social media websites and even more so just to create useless noise.
  • by Rick Schumann ( 4662797 ) on Friday December 06, 2019 @07:32PM (#59493460) Journal
    Wouldn't at all be surprised if so-called 'social media' covertly owns much of them, to use for their own 'influencing'. Glad I have no part of any of those.
  • The 'fake' or multiple accounts on the free web are a product of advertising supporting that industry. My wife used to have (as an example) 30 accounts in the old Yahoo system, some of which were used for trolling, some for chat, some for games, etc. Facebook is no different, and neither is Google. And we aren't talking millions in small scale either. There are botnets that get onto social media regularly to disguise their true intentions, many of which are aimed at defrauding advertisers or other thing
  • by hdyoung ( 5182939 ) on Friday December 06, 2019 @07:39PM (#59493478)
    I'm honestly surprised the number is that low. That means they're forgoing 5% of their potential ad revenue. A shareholder activist would stomp this financially irresponsible behavior in a second.
    • Facebook board and other shareholders have zero power. Zuckerberg literally owns the company. Everyone else is along for the ride. He can not be fired or over ruled by anyone in any way. Anyone unhappy with Zuckerberg has 2 choices: stfu, sell & stfu. That's it.
    • ... forgoing 5% ...

      5% of accounts being closed does not equal 5% of sock-puppeteers unable to distribute fake news or manipulate Facebook subscribers. One problem being, a banned sock-puppeteer can create multiple new accounts and continue business as usual. Even better, new accounts are counted as market 'growth' even though revenue is the same.

    • As long as it costs less than 5% of total revenue, why bother. The effectiveness of ads isn't at all close to 95%, so really who cares that an extra 5% is wasted.

  • by OYAHHH ( 322809 ) on Friday December 06, 2019 @08:11PM (#59493548)

    "Self-regulation is not working."

    The goal is to take away free speech.

  • In all likely hood, these free wheeling sites do not care about stale, fake, or manipulative accounts. Just like one long time friend of mine said, "You know why I am a programmer? I'm lazy." Only now that we have evidence in one form or another that bad actors are using these mechanisms to practice new aggressive forms of propaganda, are these being addressed. On the other hand, this really does threaten free speech as Americans know it. The challenge is that other foreign bad actors do not share this

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