Catch up on stories from the past week (and beyond) at the Slashdot story archive

 



Forgot your password?
typodupeerror
×
Transportation Businesses

The Results Are In for the Sharing Economy. They Are Ugly. (nytimes.com) 121

The coronavirus pandemic has gutted the so-called sharing economy. Its most valuable companies, which started the year by promising that they would soon become profitable, now say consumer demand has all but vanished. It is not likely to return anytime soon. From a report: In earnings reports this week, Uber and Lyft disclosed the depth of the financial damage. The companies said their ride-hailing businesses all but collapsed in March, the last month of the first quarter, as shelter-in-place orders spread through Europe and the United States. The red ink extends beyond ride hailing. The home-sharing company Airbnb, which investors valued at $31 billion, had planned to go public this year. Instead, the company has slashed costs and raised emergency funding, and on Tuesday it laid off 1,900 employees, about 25 percent of its staff. It also reduced its revenue forecast for this year to half of what it brought in last year. "While we know Airbnb's business will fully recover, the changes it will undergo are not temporary or short-lived," Brian Chesky, Airbnb's chief executive, wrote in a memo to employees.
This discussion has been archived. No new comments can be posted.

The Results Are In for the Sharing Economy. They Are Ugly.

Comments Filter:
  • by will_die ( 586523 ) on Friday May 08, 2020 @12:33PM (#60036924) Homepage
    The "sharing" part may have died but I see lots of doordash, shippt, and other delivery services.
    • by Anonymous Coward
      We tried doordash for the first time just a week ago. They had sent out a coupon for free delivery plus $5 off the food order so it seemed a no brainer to give it a try. Yeah, cold food. I won't be doing that again any time soon. I guess if you live super close to the restaurant or are getting food items that microwave well it would be fine. But yeah, not worth repeating.
      • by Luthair ( 847766 )
        DoorDashes free delivery promo is a scam anyway, if you expand sections they sneak a "service fee" into the order. Hello, the service you're providing is delivery.
        • by Pascoea ( 968200 )
          Not saying it's right, but the "delivery fee" is supposed to be what the driver earns, the service fee is what DoorDash uses to provide the platform.
        • I am also sure they also jack up the price on the menu.
          I had $60 of free doordash on my credit card so finally decided to give it a try and ordered my standard selection from a local restaurant. After the discount coupon for new customer and ignoring the doordash tip my cost was still more than the normal amount I paid in store.
        • More than that, the prices on the "menu" in their app are ridiculously marked up. A mexican place close by has gotten onto Doordash and buying through the app before any service charge or delivery fee each item is 40% more than on the menu in the restaurant.

          Fuck that shit, I'll go drive my EV to get it and it will cost me less than a dollar, even including tire wear.

          • by Luthair ( 847766 )
            From articles I've seen these delivery services are double dipping and also charging restaurants for the delivery (30%+)
    • by radja ( 58949 )

      the sharing part was never there. It was always just renting.

      • I wonder if there is a word for it when somebody rents your time to do some work for them?

        • Well, whatever you come up with, make sure it's a four letter word, like those other 4 letter words we consider bad!
      • It's not renting since it's just a single transaction fee for services rendered. It's no different than buying something from a restaurant. You wouldn't call that renting would you? Of course not and there's not some semantic argument (e.g., well technically it's a "subscription") buried in there either.

        Labeling it "sharing" was always dishonest though, since sharing implies jointly splitting the cost, which isn't happening. No one's Uber driver was on the way the way to wherever you wanted to go. It's c
      • by LucasBC ( 1138637 ) on Friday May 08, 2020 @01:22PM (#60037200)

        Agreed. "Sharing Economy" is not the right term. Better to call it the "Bypassing Regulations Economy".

        • by tbuskey ( 135499 ) on Friday May 08, 2020 @01:59PM (#60037348) Journal

          Agreed. "Sharing Economy" is not the right term. Better to call it the "Bypassing Regulations Economy".

          And exploiting gig workers too.

          • by fluffernutter ( 1411889 ) on Friday May 08, 2020 @02:07PM (#60037382)
            How about the "privatize the wins, share the losses" economy?
          • by I75BJC ( 4590021 )
            This isn't a convincing argument for anything!
            Except to get a job at a 9-to-5-type company.
            So some folks decide to be "gig workers" -- consultants, contractors, part-time, etc. rather than getting the more traditional-type job.
            How is that everyone's fault?
            Why can't they take responsibility for their own lives?
            Every other working-stiff has to be responible.
            Why do "gig workers" get special treatment?

            Oh, maybe your a Leftist/Statist/Authhoritarian and hate that people have choice?
    • We've had food delivery services for decades in my town. Often with numerous part-time drivers.

    • by vilain ( 127070 )
      Since I live "superclose" to the restaurant I'd be ordering from, I have no problem *calling them directly*, ordering food, and going to pick it up. That's what my dad did over 50 years ago when mom didn't want to cook.
  • by dr_canak ( 593415 ) on Friday May 08, 2020 @12:42PM (#60036984)

    "...AirBnB...has slashed costs and raised emergency funding, and on Tuesday it laid off 1,900 employees, about 25 percent of its staff...."

    I'll be the first to admit I don't know a lot about AirBnB. But I can't fathom how a company that is essentially a matchmaking service for vacation rentals and vacationers could possibly need 8000 employees. That's a staggering number of employees. What on earth are they doing that they need that many folks on the payroll?

    I'm really asking.

    • by ahodgson ( 74077 ) on Friday May 08, 2020 @12:50PM (#60037034)

      Marketing, customer service, lobbying and/or bribing every city council on the planet to keep them from being taxed and regulated like hotels. Takes a lot of manpower.

    • by ShooterNeo ( 555040 ) on Friday May 08, 2020 @12:51PM (#60037040)

      So I would guess that it was a lot of people who did advertising and customer complaint handling and mediation. Obviously the actual website and platform designers and coders is probably only a few hundred folks (who probably are staying in the payroll)

      • So I would guess that it was a lot of people who did advertising and customer complaint handling and mediation. Obviously the actual website and platform designers and coders is probably only a few hundred folks (who probably are staying in the payroll)

        Not likely. Whenever companies want to save money it's the IT people that get cut first.

      • Airbnb is well known to simply blow off complaints, so it can't be that.

        In fact they are well known to terminate accounts of people who complain, and then delete their reviews.

        Airbnb is evil, and must be destroyed.

    • by ghoul ( 157158 )

      Creating listings. Unlike you and me who have to create their own listings, premium providers who list hundreds of properties on AirBNB just share some absic data with AirBNB and AirBNB employees or contractors manually create the listings.

    • Waiting around for the IPO of course, what else? Well it couldn't not end up happening to a douchier bunch of douchebags, based on the attendees of their 2014 Christmas party which I crashed. Thanks for the free booze and food though guys..
  • by rsilvergun ( 571051 ) on Friday May 08, 2020 @12:43PM (#60036990)
    if you're being charitable you call it the Gig economy. If you're being honest you call it illegal employee mis-classification.
    • But someone was hoping to get credit for coining a new phrase!

      Good grief, "sharing economy" is such a really dumb word pairing. It sounds like something that belongs in a 1960s hippie commune.

      • by MightyMartian ( 840721 ) on Friday May 08, 2020 @01:09PM (#60037132) Journal

        That's the point, to make it sound fluffy and loving. It sounds a lot better than the Voluntary Servitude Economy.

        • If someone is "sharing" something with me, I don't generally expect to be paying for it.

          "Here, want half my cookie? Great! Oh, that'll be $1.25 please..."

          • by Pascoea ( 968200 )

            If someone is "sharing" something with me, I don't generally expect to be paying for it.

            If you and your buddy are taking a road trip to somewhere, do you also not pay for half the gas? Or do you expect them to schlep you around for free? I mean, that's what Uber was supposed to be: A way to share rides. (I'm not saying that what it is, btw.)

            • If you and your buddy are taking a road trip to somewhere, do you also not pay for half the gas?

              That's a valid point. Although, back in my single days, it seemed to always be my car making the trip and my buddies would manage to "forget" to help me with the gas money, most of the time.

            • by sjames ( 1099 )

              So where would Uber of Lyft fit in with that? The driver probably wasn't going where you want to go and you'll be paying for all of the gas plus the driver's time and a bit for the company. Basically it's a less expensive taxi without the (minimal) accountability, it's not sharing.

        • when the alternative is starvation? I'm not even going to say the alternative is homelessness, lots of Uber drivers live out of their car.
    • by jellomizer ( 103300 ) on Friday May 08, 2020 @01:11PM (#60037144)

      Back in my day we called them 1099 employees or Independent Contractors.

      But to be fair back in my day, 1099 employees did high skill high paid jobs. where the risk of not getting your next job for a month or two and the fact you need to pay for your own benefits is balanced by the fact that you are getting paid 3-5x more than the normal employee who does the same work.

  • Good. (Score:5, Insightful)

    by GameboyRMH ( 1153867 ) <gameboyrmh.gmail@com> on Friday May 08, 2020 @12:43PM (#60036992) Journal

    The sharing/gig economy is just a relatively small group of employers that exploit loopholes in labor laws, its existence is a regulatory and/or labor policy failure. Between this, the fossil fuel industry tanking, attempts at UBI-like schemes, and some minimum wage increases around the world, this pandemic could leave us with a much better world for the working classes!

    • This is the system working as intended: Demand drops and these companies cut costs along with it. Unfortunately, a lot of Lyft and Uber drivers factored gig requirements and income into their purchase and are stuck with cars they can't afford. I suspect the same is true of Air B&B owners, though I have a lot less sympathy for them. (I've seen some offering their places free for hospital workers--I cynically assume this is for tax purposes.)

      For consumers, the main downside of this is that the middlemen

      • It should be closer to cab costs. The reason rides are cheaper is because if you call for one, the meter technically starts the moment the driver heads your way and does not end until that driver is back at their central spot.

        In the rideshare world, the ride does not start charging until the driver is withing 2 minutes of the passenger pickup point, AND/OR the driver waits for five minutes to pick up the passenger. Should the passenger cancel or not show up at this point, they are charged $5. Lyft pas
      • If taxis go under, Uber and Lyft will charge as much as a taxi. More if they finally achieve self-driving. That's right, self driving cars will be more not less.
      • by cusco ( 717999 )

        Your assumption was incorrect, AirBnB hosts don't get any sort of tax break. They're just not having to pay taxes for that time period since they don't have any income, but they still have to pay mortgage, utilities, property tax and the like whether they're making any money on it or not. My wife rents our cottage through AirBnB when we're not using it (it's out in the middle of nowhere, so we haven't offered it to healthcare workers), she's shut it down for now. When it's time to pay our taxes next year

        • Thank you. I am always happy to find out I've been unduly cynical.
        • Letting healthcare workers stay for free wouldn't be a charitable contribution that can be deducted? I don't know the answer, so this is a genuine question.
          • by cusco ( 717999 )

            Perhaps the cost of cleaning after they left (we don't pay a cleaner, but some hosts do), and any consumables (TP, shampoo, and the like) could be deducted from the host's income for the year, but that would be about it. Maybe utilities above the normal base bills incurred when the house is empty. Corporations can claim missed opportunity costs (at least they used to be able to, I assume they still can), but landlords can't. As far as the IRS is concerned it's the same as if we let our niece's family sta

    • Re:Good. (Score:5, Insightful)

      by Aighearach ( 97333 ) on Friday May 08, 2020 @01:01PM (#60037096)

      There often isn't even any loophole though, they just say "but on a computer!" and ignore the laws.

    • Between this, the fossil fuel industry tanking, attempts at UBI-like schemes, and some minimum wage increases around the world, this pandemic could leave us with a much better world!

      FTFY. With the exception of the investors in those companies, it makes everyone's lives better. Even the wealthy benefit from a healthy economy.

      Hell, even most of the investors in Uber, Lyft, and AirBnB are diversified enough that they probably are going to do well. It's only the founders who are going to be stuck with all t

    • Between this, the fossil fuel industry tanking, attempts at UBI-like schemes, and some minimum wage increases around the world, this pandemic could leave us with a much better world for the working classes!

      That's dubious and full of wishful thinking. The reality is that a lot of businesses are going to die off due to the pandemic and that ultimately hurts workers. Fewer jobs and less competition for labor decreases its value. It doesn't matter what you set the minimum wage at if no one can afford to hire workers because their own customers are having problems and buying a lot less. A UBI only works when you have a strong economy because if 25% of the people aren't working, you have to take a lot more from the

    • The Gig Economy is a loophole in labor laws. Jobs require minimum wage, and some of these jobs will also have a period of down time, which the company still needs to pay the employee. The Gig Economy is paying workers for only the time they are making profitable actions. Not administrative work, or even driving to a high demand area.
      Oil prices is a temporary problem. Enjoy it while you can, but it would be stupid to use the current prices to determine that I am going to buy a F-450 Pickup Truck figuring

      • by tbuskey ( 135499 )

        The Gig Economy is a loophole in labor laws. Jobs require minimum wage, and some of these jobs will also have a period of down time, which the company still needs to pay the employee. The Gig Economy is paying workers for only the time they are making profitable actions. Not administrative work, or even driving to a high demand area.

        Construction work is often like that. You only get paid when you work. If a snowstorm prevents working, no one gets paid that day. You need to get to the jobsite on your own, often provide your own tools, etc.

        • by dryeo ( 100693 )

          Around here, if you showed up for work, you were supposed to be paid for 4 hours even if nothing for you to do. This may have changed in the race to the bottom.

      • The working class is getting hit the worse from this. Because of supply and demand. Working Class people are easy to replace, While their job is necessary for the company the employee is not.

        Working class are despised by the 1% as well as by colleges. The goal is to flood the market with compliant illegals and drive them down to third world conditions by importing the third world here. Open borders is the ultimate example of privatize the gains while socializing the loss.

  • by bferrell ( 253291 ) on Friday May 08, 2020 @12:47PM (#60037014) Homepage Journal

    when I share, I give.
    It was nothing less than dishonest, "feel good" marketing to call it that.
    What amazes me is how people swallowed it.

  • by sinij ( 911942 ) on Friday May 08, 2020 @12:56PM (#60037062)
    The collapse of rent-seeking companies that push gig economy shtick on us is highly welcome. Especially AirBnB that pushed rents through the roof and turned some neighborhoods into party towns.
  • by atrimtab ( 247656 ) on Friday May 08, 2020 @01:12PM (#60037152)

    It's not just the "sharing economy." It's restaurants, gyms, Yoga/Pilates studios, churches, schools, movie theaters, etc. Pretty much any business that has a personal touch or groups of people packed together is in the same boat.

    Taxi drivers are suffering as much as Uber/Lyft drivers.

    AirBNB can provide you a virus free exclusive use suite by cleaning and then leaving it empty for 72 hours *once* people are again allowed to travel. So they should bounce back somewhat. AirBNB is going to lose a lot non-exclusive shared bedroom business though.

    Jumping into someone else's car or taxi or public transit if you have another option? That's not going to be very popular for while except to the narrow slice of people who believe the plandemic disinformation.

    • Jumping into someone else's car or taxi or public transit if you have another option? That's not going to be very popular for while except to the narrow slice of people who believe the plandemic disinformation.

      Well, what about when the bars and restaurants open back up?

      Safer to drink and drive vs the norm now of drinking and Ubering back and forth and leaving the cat at home?

      • I walk or crash at a friends house close by. Why would I take an Uber just to drink?

        • I walk or crash at a friends house close by. Why would I take an Uber just to drink?

          Either you're a college student drinking near campus, or somewhere extremely small or something very densely packed urban type.

          There's a MUCH larger world out there my friend, where people live spread out, with "breathing" room....and they might want to go to a new place across town that is happening.

          Not everyone lives stacked on top of each other like a box of hamsters.

          Hell, until I discovered Costco delivery here in th

          • There are urban areas where you can have a house and yard and still walk to a bar. Maybe not NYC, but in most cities. I've never really felt the need to go across town to the hot new bar, but if I was I could see taking PT or walking back.

            I will admit that most people don't like walking as much as I do.

            That said, I usually drive to the shop because, well, walking with bags sucks. Also, maybe it's just better zoning, but there seem to be enough bars/restaurants that everyone can walk to some. They are c

          • Comment removed based on user account deletion
      • Safer to drink and drive vs the norm now of drinking and Ubering back and forth and leaving the cat at home?

        If you Uber, how can you tell if your cat is alive or dead? Think of the kittens, people!

  • So, the "sharing" economy is in terrible shape, but Uber stock price is above its 6 month average.

    The disconnect between the state of the economy and the state of the stock market is the mask dropping off the fraud that our economic system has been since the days of trickle-down Reaganomics. 15% unemployment with the worst 1 month unemployment, 35 million people out of work, another 6 million who have permanently left the job market in the past few months, but the stock market is booming and the NASDAQ at

    • but the stock market is booming

      S&P 500 down around 400 points since the start of the COVID scare, and DOW is down around 5,000 points.

      and the NASDAQ at highs for the year.

      NASDAQ high for 2020: 9817. Currently sits at 9090.

      I'm constantly amazed by people that take the time to post 100% incorrect information that can be looked up in ten seconds.

      • by ftobin ( 48814 )

        While your points are correct,

        1) Talking about the DOW is silly, given its non-market-cap calculation
        2) Talking about "points" is silly, just like talking about stock prices in price/share change. Talk in percentages.

        • 1) Talking about the DOW is silly, given its non-market-cap calculation

          Go complain to PopeRatzo, not me. I didn't bring up the DOW, and made no comment about whether or not it is a good metric for anything.

          2) Talking about "points" is silly, just like talking about stock prices in price/share change. Talk in percentages.

          Irrelevant. PopeRatzo declared that the stock market is up, up, up ! (positive percentage). The fact is that they are down, down, down (negative percentage). If you want to go calculate percentages, be my guest, but it had nothing to do with his original statement or my rebuttal.

          • by ftobin ( 48814 )

            Just FYI:

            I didn't bring up the DOW

            But you did say:

            DOW is down around 5,000 points

            If you want to go calculate percentages, be my guest, but it had nothing to do with his original statement or my rebuttal.

            Useless scales are misleading. It's like saying someone lost a 100 trillion Zimbabwean dollar dollars (40 cents USD). If the market was was only down 0.0001% it's pointless to say it's down (or up). Few people actually knowledgable in the market would talk about index "points".

            And just FYI, what PopeRatzo

      • NASDAQ high for 2020: 9817. Currently sits at 9090.

        More correctly said, the NASDAQ is "up for the year" since it's higher today than it was at the beginning of the year.

        https://www.marketwatch.com/st... [marketwatch.com]

  • Its most valuable companies, which started the year by promising that they would soon become profitable, now say consumer demand has all but vanished.

    Please, most of them had no path to profitability. They'll just use the COVID scare as a cover for their poor business model.

  • That sounds like COMMUNISM! /sarcasm

  • Basically any business that involves consumers consuming (discretionary retail, restaurants, travel, airlines, etc.) has ugly results now. I assume a lot of the in-bad-shape retailers like Sears and JCPenney will get totally killed because of this. It's a very good lesson on how dependent the entire US economy is on consumer spending. From an economist's standpoint, this is pretty much the only time they'll be able to research the knock-on effects of what happens when people are only buying what they need.

    A

  • That is all.

  • Your business model is based on convenience and not necessity.

  • The "sharing" economy was never about sharing. It was about abusing the most vulnerable of its members by those that already have everything. The sooner it dies the better for all of us, it's at least one race to the bottom that's over.

To communicate is the beginning of understanding. -- AT&T

Working...