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What Twitter's Worst Hack Means For Its Bottom Line (bloomberg.com) 42

The breach revealed Twitter's engineering prowess and management practices as subpar. Hedge fund Elliott Management can't be happy about its investment. From a report: Even if Twitter's user growth is relatively unaffected, shareholders shouldn't overlook what the latest in a long series of security incidents says about the how the company works and why its stock has been such a disappointment: Twitter's engineering prowess and management practices are simply second-rate. On Wednesday, numerous Twitter accounts from business leaders, celebrities to major companies -- including Elon Musk, Barack Obama, Jeff Bezos and Apple -- were hacked and posted cryptocurrency scam messages, promising to double the amount of any funds sent to a specific Bitcoin address. Twitter later admitted to the unprecedented nature of the breach, saying it believes it fell victim to a "coordinated social engineering attack," where hackers were able to take control of its internal systems. CEO Jack Dorsey tweeted, "Tough day for us at Twitter. We all feel terrible this happened."

Certainly, hedge fund Elliott Management must not be pleased with the turn of events. The activist hedge fund and Twitter stakeholder reached an agreement with the company earlier this year to restructure the company's board, standing down on an initial goal of replacing management including Dorsey. The lackluster security is more ammunition for Twitter's critics who have long questioned the company's efficacy in using its engineering resources. Even as Chinese super-apps such as WeChat have expanded upon core messaging services to build vast consumer internet empires, and Facebook has transformed its platforms into advertising money machines, the basic nature of Twitter's offering hasn't changed much over the past decade. That, even as the company spends an incredible amount in research and development annually -- including nearly $700 million last year alone. Where does all the money go?

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What Twitter's Worst Hack Means For Its Bottom Line

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  • by gavron ( 1300111 ) on Friday July 17, 2020 @11:52AM (#60300175)

    It's a far-fetched thought that individual (or hedge-fund) investors care so long as the company maintains GROWTH. In this industry it's all about GROWTH and so long as Twitter adds eyeballs, and advertisers add advertisements shareholders are happy.

    Users are the ones who care about technical acumen, security, good practices, and protecting privacy. Sadly, users don't have a say in the process, seats on the Board of Directors, or the power of voting with money.

    Sorry, Bloomberg, you're still thinking like a New York financial analytics firm. It's the Internet days, baby!

    E

    • Considering how big of a fuckup the Equifax hack was (way bigger) and how much it hurt them (not at all)... I don't think anyone's worried.

      • You are not Equifax's customer, you are their product.
        • That's also true of Twitter.

          What is amazing about the credit reporting services though is that a "bank" can make a stupid loan where they failed to properly identify the person receiving the money and somehow it is the real person who is on the hook to prove that he didn't receive this loan.

          At minimum the first step in debt collection should be that the creditor is required to prove that the funds were received by the actual person in question.

  • by DarkRookie2 ( 5551422 ) on Friday July 17, 2020 @11:56AM (#60300185)
    Nothing wont change because of this.
    • by Tablizer ( 95088 )

      Agreed. Most Twitter content is frivolous. If it involved consumer or commercial monetary transactions or safety-related info, it could otherwise kick the company in the gonads. But their GIGO model will live on.

    • Nothing wont change because of this.

      It's "nothing won't not never change because of this", you ignoramus. Get your grammar proper.

  • Twitter disappointment is not because of lax security, the world really cares very little about that.

    The reason Twitter performance has languished is they never improve the system in ways that would actually make users happier. Like even the simplest ability to correct a tweet shortly after posting.

    • Like even the simplest ability to correct a tweet shortly after posting.

      Despite the recent negative press covfefe of Twitter, I'm sure they'll be just fine finvovely.

    • I think most users would like a checkbox to "disable cesspool".

      I still don't get why they have any users at all much less the zillions they claim.

      • I'm an introvert. I'm guessing many on this form are too. But if you want to get out and meet people Twitter and Facebook both have tons of features for doing just that. I know several extroverted nerds (they're nerds not because they don't like being around people but because they're kinda weird) and they make extensive use of Twitter & Facebook to find people to hang with. If you're in a new town ( young folks move constantly to find jobs thanks to our unstable economy ) you need stuff like this too.
      • People love twitter because its an echo chamber for their beliefs. If you don't like someone's comments you block them and they disappear. The short zinger replies also attracts people as well. It gives everyone an equal voice and when dealing with the general public you know what that voice will sound like.

    • Like even the simplest ability to correct a tweet shortly after posting.

      Amend, maybe. Never edit.

    • by leonbev ( 111395 )

      Would you really call this a "hack" when a Twitter administrator gave the scammers the tools to make those user changes?

  • Why do American news articles always consider things from the point of view of the super-wealthy capitalist class? I really don't care about the wellbeing of Elliot Management, which is Paul Singer's operation (a noted third world loan shark), and would be pleased if it lost all it's money and went broke.
    • Why do American news articles always consider things from the point of view of the super-wealthy capitalist class?

      Because they're the ones who own the newspapers and TV stations.

      And, this is how it always has been. It's not like Hearst was in it for journalistic ideals.

  • Will these companies and individuals stop using Twitter because of the hack? If not, then it won't make any difference to their bottom line. Remember, if you're not paying for it, you're not the customer, you're the product being sold. Unless you quit using Twitter (and thus decrease the amount of product they have available for sale), you won't affect their bottom line.
    • My guess is that if people haven't learned to avoid Twitter by now, they never will. This won't even be a drop in the bucket.

  • Do you have any idea how much the bribes required to get their kids into Stanford and Cal Tech have gone up? Ever since the USC people got caught, the other universities have nearly tripled the amount of bribery needed to get in.

  • Not just the company, the users, the user interface, basic premise, all of it is so dumb.

    Casual 280 byte messages, no threading, no serious search, no way to have better content or more readability ...

    Now get off my lawn, as I settle down to enjoy The Clicking of Cuthbert by P GWodehouse in the format of inky smudges on layers of dried wood pulp.

    • by Dr. Tom ( 23206 )
      you can do threads
      also images, unlike /.
      the analytics are actually quite sophisticated

      I wouldn't mind if they offered more poll options, though, like rank voting; we might get some real results from that
    • Twitter use to be very good. I found out about the Arab Spring 3 days before the mainstream media said a word about anything. Now, especially after they forced the new UI on us, it really is trash. The trends often bear no relationship to what you might think. When they do, it's almost always something that incites passion and leads to nothing but an endless tit-for-tat slugfest of my side vs. your side.

      News discovery on Twitter used to be great. I haven't found anything that really replaces it. The o

  • But that is also twitter's entire business model.
  • ... but there wont be any

    Twitter has something called "Liberal Privilege" which absolves them from any criticism or repercussions.

    I wish they would go down in flames because they are literally the enemy of free speech.

  • ......in the coffin of this unholy dumpster fire.

    Twitter cannot DIE fast enough to suit me....

  • If i can remember my twitter password i may install the app again and login to see if i was hacked. too bad twitter is worthless, nobody cares
  • Using social engineering they got access to the same backend that the spooks use to spy on us.
  • It's interesting yet typical that this particular incident gets so much more notice because Big Names were affected. It's business as usual for the rest of us, with woefully insufficient attention to security and privacy.
  • Just to note that we still don't know yet if there was any leak of personal data. If there was, then there are likely more serious consequences to Twitter. In this case, shareholders will care.
  • Nothing will change while:

    - @jack doesn't even work at Twitter fulltime
    - the board is populated by enablers who let him do it

  • TWTR stock is already back to the same price as it was before the hack.
  • There have been various data breaches reported worldwide until now. One underlying cause of each of these attacks is user's password which aren't strong enough to bear a hack. Hackers usually us the weak passwords to gain access to a user's account and thereon they can get into other accounts too. Usually users do not pay much attention for creating strong passwords while registering on a new website. Cyber criminals take advantage of such practices to gain access into an organizations data. The cyber crim

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