'Google's No-Click Searches -- Good Or Evil?' (forbes.com) 53
"That Google is the dominant force in web and mobile search won't surprise you," write a columnist at Forbes. "What might, though, is that roughly two thirds of the searches on Google never leave the search results page."
That is, the searchers get what they are looking for without leaving Google. These are called "no-click" or "zero-click" searches. The percentages vary a bit depending on device, geography, and the precise definition of "no-click," but it's clear that Google is retaining a large share of searchers within its domain.
Search expert Rand Fishkin, who compiled much of this data, thinks that the percentage of no-click searches will continue to rise... Increasingly, Google tries to provide the information the searcher wants on the search results page. For example, if one clicks "weather" after typing "w," Google provides a large amount of weather data for the user's location at the top of the results: current conditions, plus hourly and daily forecasts. Most users probably find what they need without having to click through to weather.com, where the data is sourced...
A no-click result seems like a win for users, and it almost always is. The loser, if there is one, is the website where Google found the information. Users who might have lingered, consumed other content, subscribed, bought something, or created ad impressions now never get to the website... Google itself disputes that third party websites are being harmed as described by Fishkin. They note that many searches don't result in a click because the searcher refines their query or uses a link like "related searches." They also point out that users can interact with a business directly without having to click. For example, a customer who viewed the address and operating hours of a local business could visit that business despite the lack of a click.
Beyond effort-saving, an additional factor that ensures no-click searches are here to stay is the explosion in smart speaker use. If you ask your Google Assistant or Alexa a question, you don't want multiple options to get the information. You want the answer. I predict that Google will continue to use and expand its no-click results.
Absent legislative or regulatory intervention, they have no reason to impair their user experience.
Search expert Rand Fishkin, who compiled much of this data, thinks that the percentage of no-click searches will continue to rise... Increasingly, Google tries to provide the information the searcher wants on the search results page. For example, if one clicks "weather" after typing "w," Google provides a large amount of weather data for the user's location at the top of the results: current conditions, plus hourly and daily forecasts. Most users probably find what they need without having to click through to weather.com, where the data is sourced...
A no-click result seems like a win for users, and it almost always is. The loser, if there is one, is the website where Google found the information. Users who might have lingered, consumed other content, subscribed, bought something, or created ad impressions now never get to the website... Google itself disputes that third party websites are being harmed as described by Fishkin. They note that many searches don't result in a click because the searcher refines their query or uses a link like "related searches." They also point out that users can interact with a business directly without having to click. For example, a customer who viewed the address and operating hours of a local business could visit that business despite the lack of a click.
Beyond effort-saving, an additional factor that ensures no-click searches are here to stay is the explosion in smart speaker use. If you ask your Google Assistant or Alexa a question, you don't want multiple options to get the information. You want the answer. I predict that Google will continue to use and expand its no-click results.
Absent legislative or regulatory intervention, they have no reason to impair their user experience.
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Information should be free.
Given that we’re talking about Google, I can only assume you mean the user’s personal information. Well I suppose it’s free to Google, at least.
Re: Good (Score:4, Insightful)
Good - agreed... but it depends:
If you let search engines mine your website for info to return as search results, you are telling the search engines you don't care about traffic, you want to share information.
On the other hand, if you don't block the search engines you'll never be included in search results, because the search engines don't know your content.
So, is the purpose of your site to share info or to generate clicks?
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If the purpose of your website is to generate clicks, it's not going to be a very good website.
And before anyone says, "if it's popular, it must be good, right?" the answer is NO. Meth is popular, but also objectively not good. Same is true for pay-to-win loot boxes, they distort gameplay. Optimizing for advertising distorts the web.
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methamphetamine is legitimately prescribed in some cases. hardly "objectively not good", just extremely addictive, easy to abuse, and illegally produced by an industry with god-awful quality control.
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When was the last time you heard of meth being prescribed? There are alternatives that are safer.
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.
I set up my robots.txt to allow search engines to scan the main index pages, but prevent the search engines from sc
Re:Good (Score:4, Insightful)
Correct, but there's not always a reason for Google to do this.
1) The authorative source. If I ask how to make a french omelet, I don't want, or even care about 30 different websites stuffed with ads and stories about how they perfected a french omelet. I want to know what ingredients to buy and how to cook it. These recipes used to fit on index cards back in the 80's. There is no reason why google can't do this itself. Heck it can probably look at 100 different websites and determine which recipe is the most accurate by which deviations only exist on some of. However if there is only (supposed to be) a single authorative source, like how to repair a dell laptop, then Google should only be linking to Dell.com or a third party repair website/youtube video. It shouldn't be linking to those piles of sites that are just copies of wikipedia or stackexchange.
2) The meta source. If I'm looking up a lyric or a meme reference, the chances that google will get the correct answer to this will vary over time. So google should "cite it's source" when the results are disparately different. For example Urban Dictionary is as full of troll language as it is meme and correct language. Wikipedia will sometimes have articles on things that are completely single-sourced.
I'm fine with Google suggesting the thing, but I don't want google to suggest a thing that is tainted by marketing or PR scrubbing.
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1) The authorative source.
You should search Google for authorative.
Re: Good (Score:2)
De facto authorative is what Google has become.
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... except, that there are 30 different ways to make an omlet. I would like the one that suits me best. Just like your point two.
Information wants to be free. True. But there isn't just one universal truth, except in a few most basic cases. Water boils at 100C when at 1atm, 1 litre of water weighs 1kg at 20C. (It's a long time since I studied chemistry, but you get the idea).
As soon as we get to opinions, it's a lot of he said and she said scenarios. I suppose Google's algorithms are smart enough to work ou
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Yeah, information WANTS to be free, right? I thought we had left that nonsense in the zeros.
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Tell that to Getty Images.
Good for us (Score:1)
Nobody cares about Bing or the rest of them.
Thirty Trackers on Forbes.com (Score:5, Informative)
Privacy Badger blocked 30 potential trackers on the destination link. So if someone can get the relevant information without clicking, then they are better off. Not having read the article, I'm not sure why Google is singled out. I used Bing and DDG to search for Home Depo and got the store hours on the search page as well.
What would be diabolical is if an engine delivered information so good, that you would have to click on an ad for something before you saw the results, or consolidated info, or whatever. It wouldn't surprise me if someone tried this back in 1999 (maybe in a P2P app).
Re: Cry me a river (Score:2)
Don't forget that some searches also fails to come up with anything relevant. They are also 'no click'-
Assuming there's a loser (Score:2)
Half the time a Google result is calculated (such as unit conversion), a statistics website which makes most of its money from subscriptions to data rather than web visitors, or direct from Wikipedia which received quite a healthy donation from Google.
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They're good and evil for different reasons.
Good - if the user is looking up something common, like the population of a country, the weather forecast, or a simple arithmetic computation, then having Google just return the result is a major time saver and conve
Let this roll around in your brain for a few minut (Score:3)
Absent legislative or regulatory intervention, they have no reason to impair their user experience.
Are we really soliciting "legislative intervention" to "impair their user experience"?
Of course. That's what we do now (Score:3)
> Are we really soliciting "legislative intervention" to "impair their user experience"?
Of course. 3,000 years ago we already had laws about lying, stealing, murder, etc. The stuff that most people would agree are good laws. There were ten laws. (Messianic law).
Over the next 3,000 years, some other things came up. 200 years ago, we had a couple thousand laws - covering pretty much everything important. By 1950, there were nearly 1,000 pages of federal law.
A few years ago, Congress tried to find out how
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One of the Bible's major points is that whether it's 10 laws or 10,000 laws--laws, in and of themselves, do not make humanity better.
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Of course. 3,000 years ago we already had laws about lying, stealing, murder, etc. The stuff that most people would agree are good laws. There were ten laws. (Messianic law).
You mean Mosaic Law [wikipedia.org], not Messianic law (which isn't a thing). And there were far, far more than ten laws. You're referring to the ten commandments, obviously, but the Mosaic Law is a lot more than the ten commandments. It takes four books (Exodus, Leviticus, Deuteronomy and Numbers) to contain it all. The Mosaic Law includes:
The Ten Commandments
Moral laws - on murder, theft, honesty, adultery, etc.
Social laws - on property, inheritance, marriage and divorce,
Food laws - on what is clean and unclean,
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That was informative.
Re: Of course. That's what we do now (Score:2)
I like how you went from "user experience" to the morals and laws of civilized society - as if they are equivalent.
Not good (Score:2)
Hey look (Score:1)
It's Rand Fishkin, founder of SEO company, Moz [moz.com]
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Not sure your point, but Rand left Moz 3 years ago [searchengineland.com].
How Easter Island settlement collapsed. (Score:2)
One day all their trees were gone, no trees, no canoes, no fishing, the civiliza
Re: (Score:2)
But others depend on the data they collect to put food on their tables.
And buggy whip makers relied on their jobs to put food on the table too. If their job is going extinct, that's on them. Time to retrain and go do something that society actually needs. I hear Taco Bell is hiring.
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When no one can earn a living by gathering information, where are you going to get your information? I am rich, I can pay for my information, can others pay? Will they pay? Then, why am I bothered by this development? Me and my children and grand children will have a distinct advantage over the unwashed ignorant masses right?
But no matter how rich I am, all I have is one vote. When my legislators are elected by the unwashed ignorant masses, they
Re: (Score:2)
Their ability to earn a living is not the only issue here.
When no one can earn a living by gathering information
Care to make up your mind?
I am rich, I can pay for my information, can others pay? Will they pay? Then, why am I bothered by this development? Me and my children and grand children will have a distinct advantage over the unwashed ignorant masses right?
Then shouldn't you pay to support gathering this information you feel is important AND be glad it's easy to find on search sites like Google? Sounds to me like you want to be a rich leach, benefiting without contributing anything.
But no matter how rich I am, all I have is one vote. When my legislators are elected by the unwashed ignorant masses, they will come after me, my family, my painstakingly accumulated wealth. It is in my personal self interest, as the one not in the top 0.5% but in the top 2 or 3% to have an educated, well informed citizenry for my country.
Seems to me this is how it should work, no?
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Another possibility: new search (Score:4, Insightful)
Another possibility, and likely one in my experience, is that the user looked at the results, realized their search wasn't a good one and ran a new search with additional or different terms. Depending on the search it can take me half-a-dozen tries or more to get the right query.
Re: Another possibility: new search (Score:2)
Or get the statement that the results were removed due to DMCA claims.
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Another possibility, and likely one in my experience, is that the user looked at the results, realized their search wasn't a good one and ran a new search with additional or different terms. Depending on the search it can take me half-a-dozen tries or more to get the right query.
Except Google rarely gives results. It "interprets" the characters you type and gives out currently trending topics that are similar to your characters. If you want results you must specify an option such as site:****.tld or put words and phrases in "double quotes". And some sites are easier to search through Google than through their own internal search (which really means local indexing is crap).
If I skip redirects (Score:1)
Do my clicks count or not?
If Google generates the content (Score:2)
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Google is my spell checker (Score:2)
I often get exactly what I want from typing one word.
Or typing in the name of the shop down the street to find out its opening hours.
Google must pay up. (Score:1)
...and sites defend themselves: (Score:2)
That was with Google; currently I use duckduckgo or startpage, can't say whether it makes a no-click difference.
Neither good or evil: just bad (Score:2)
For the laughs, have a look at what is returned when searching for a funnel emoji:
Is there a funnel Emoji? Indeed, Apples take is the only emoji to place the siphon, also known as the funnel, on the squids face, as reve
Sometimes I don't want to click (Score:3)
Future Class Action? (Score:2)
I foresee a future class action against Google for this behaviour.
First, I love the feature. It saves me minutes per search finding the answers I want without having to dig through a website to find the sound byte I am looking for.
However, Google got in trouble from news publishers for not compensating them for the usage of their copy written material on the Google News Platform.
What makes my website any different? If my website generates revenue from ads or subscriptions and I lose the revenue because Goog
Comment removed (Score:3)
What about the opposite of this? (Score:1)
The thing where Google seems to give some sites direct API access, so if you search for certain things like IC numbers, datasheets, car parts, etc., the first page of hits is spam boilerplate text incorporating the exact search terms used ("We have BQ24193 DATASHEET PDF"), and then when you click on it, and get spammed with a page full of ads unless you have a Pihole and a script blocker, they don't have the thing you searched for?