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Google To Include Office Attendance In Performance Reviews (cnbc.com) 135

Google is implementing stricter measures to enforce office attendance, including tracking badge data, confronting employees who don't come in as required, and factoring attendance into performance reviews. CNBC reports: Google's chief people officer, Fiona Cicconi, wrote an email to employees at the end of the day on Wednesday, which included doubling down on office attendance, reasoning that "there's just no substitute for coming together in person." "Of course, not everyone believes in 'magical hallway conversations,' but there's no question that working together in the same room makes a positive difference," Cicconi's email read. "Many of the products we unveiled at I/O and Google Marketing Live last month were conceived, developed and built by teams working side by side."

Her note said the company will start including their three days per week as a part of their performance reviews and teams will start sending reminders to workers "who are consistently absent from the office." Cicconi even asked already-approved remote workers to reconsider. "For those who are remote and who live near a Google office, we hope you'll consider switching to a hybrid work schedule. Our offices are where you'll be most connected to Google's community." A separate internal document showed that already-approved remote workers may be subject to reevaluation if the company determines "material changes in business need, role, team, structure or location."

In the U.S., the company will periodically track whether employees are adhering to the office attendance policy using badge data, and executives are currently reviewing local requirements to implement in other countries, one of the documents states. If workers don't follow the policy after an extended period of time, human resources will reach out about "next steps." Going forward, Cicconi said, new fully remote work will only be granted "by exception only."
In a statement to CNBC, Google spokesperson Ryan Lamont said, "our hybrid approach is designed to incorporate the best of being together in person with the benefits of working from home for part of the week. Now that we're more than a year into this way of working, we're formally integrating this approach into all of our workplace policies."

Lamont added that the badge data viewed by company leaders is aggregate data and not individualized.
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Google To Include Office Attendance In Performance Reviews

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  • by TechyImmigrant ( 175943 ) on Thursday June 08, 2023 @05:26PM (#63586826) Homepage Journal

    An 8 hour time difference and 36 hour travel time rather makes "coming together in person" not a thing. I could come into the office, but it would it would remain a place to sit and make calls at the end of the work day when my coworkers get out of bed.

    I see moves towards mandating office attendance where I work. It hasn't happened yet, but when it does, it's going to be a massive waste of my time.

    • by Anonymous Coward
      You need to find a different job then. Your outlook is unacceptable.
      • by aergern ( 127031 )

        You must work in HR since you are to cowardly to put your name to your trolling.

      • by Opportunist ( 166417 ) on Thursday June 08, 2023 @06:02PM (#63586898)

        I agree.

        Yes, I know that you tried to make a snide comment, but in this economy, if you want to retain the best, you have to offer them what they want. You want me to work for you, you let me put my cadaver where I want to. Else I'm working for some other company.

        You tried outsourcing my job across the ocean with the result that you couldn't get the quality and response times you wanted and now you're forced to insource again. Allow me to try the same. Because not having to come to the office means that moving is no longer a problem for me. I will work from where I am, no matter where you are.

        The market just got a lot bigger. Yes, for both of us. But I'm kinda sure that it's harder for you to find a replacement for me than it's for me to find a replacement for you.

        • [...] in this economy, if you want to retain the best, you have to offer them what they want. You want me to work for you, you let me put my cadaver where I want to. Else I'm working for some other company.

          "The best" have always been able to write their own ticket to do what they want, when, and where, they want to do it.

          Many senior staff (not necessarily superstar talent, but just people who are comfortably competent at their jobs) perform better when left alone. More average workers, and especially junior staffers, benefit from having other more talented/senior staff around to teach them how to do their jobs better.

          It isn't about what is best for the individual performers, it is about what is best for the

          • by ScienceBard ( 4995157 ) on Thursday June 08, 2023 @06:58PM (#63587004)

            I see the "mentorship" argument being made a lot now that the "creativity" argument for in office work has been increasingly debunked with numbers.

            My experience has been very much the opposite of the argument being made here: mentoring and crosstrsining has been radically easier remote. To the point my team does very little of it when we're actually in the office. The ability to just screeshare and have someone hover, while I occasionally narrate or get asked questions, has been fantastically productive for training and mentoring. It also means I don't have to allocate time that's effectively a total loss like I would in the office.

            The impression I get is that the real struggle with remote work for management, other than the significant portion of people that were using work as a social club and now are mortified they can't just wander around talking on the company dime, is that managing remote workers requires more intentionality. Training is easier remote, but have to make sure older employees are actually doing it and set expectations that younger employees will be able to demonstrate what they learn. This requires more effort for management, and frankly better understanding of what they're managing. It's a different set of skills than the current crop of management has, and it'll probably take a decade for them to age out and a new crop of management to take hold before the normalization of remote work is complete. Hybrid work is a crutch for management, not employees.

            • by khchung ( 462899 )

              This requires more effort for management, and frankly better understanding of what they're managing.

              This is the key.

              A lot of middle management actually have little to no idea what their team do day to day, and in the office, those managers can just wander around pretending to manage the team while actually doing nothing except wasting everyone's time. But when everyone work remotely, it becomes painfully obvious that those managers add nothing of value to the team, and they are the most vocal in calling people to return to office.

            • by jvkjvk ( 102057 )

              >This requires more effort for management, and frankly better understanding of what they're managing. It's a different set of skills than the current crop of management has, and it'll probably take a decade for them to age out and a new crop of management to take hold before the normalization of remote work is complete.

              So, you are saying it's not only a different set of skills, though. And it's not really a time thing, either. As you said it *requires more effort* and a *better understanding*. Neither

          • by ranton ( 36917 )

            It isn't about what is best for the individual performers, it is about what is best for the entire organization.

            We already know what is best for worker productivity. Productivity overall in the US went through the roof when we all starting working from home. Nonfarm labor productivity went up about 6% almost immediately. That is the same growth we had seen from 2014 - 2020, but this time in just a few months. Productivity stayed high for two years, but started dropping in early 2022. "Coincidentally" that is when companies started cracking down on WFH. Today nonfarm labor productivity sits right where the trendline w

          • by ranton ( 36917 )

            "The best" have always been able to write their own ticket to do what they want, when, and where, they want to do it.

            Companies don't just have to worry about their special snowflakes. That have to worry about the top 20% of their workers who are doing 80% of the work. These employees often if not rarely get special treatment, so they need to follow corporate policies. And if they don't like those policies, they have an easy time finding work elsewhere.

            The big shakeup in the marketplace will revolve around where this top 20% of talent decides to work going forward. If enough of them require WFH or at least hybrid, companie

        • by Tyr07 ( 8900565 )

          Right but we're not talking about the elite bestest workers here. Trust me, they are always the exception anyway to company policies and they'll just make them a roll that has different responsibilities so they can do what they do the way they do it the way they want to do it.

          What it is, is more medicore staff felt special for a little while thanks to covid, and thought they were too important to have to conform to regular rules now that they've had special treatment, and they're fighting it. Unfortunately

        • by farble1670 ( 803356 ) on Thursday June 08, 2023 @06:41PM (#63586964)

          Yes, I know that you tried to make a snide comment, but in this economy, if you want to retain the best, you have to offer them what they want. You want me to work for you, you let me put my cadaver where I want to. Else I'm working for some other company.

          They understand, and did the math. The value of having people in the office is greater than the delicate geniuses that can't be bothered to do so. If they could make more $ by allowing people to work from home, they'd do it. Source: I know people like money.

          None of the best companies are embracing 100% work from home. Usually the best talent like to work for the best companies... because they pay the best and have the best perks.

          I don't disagree though, if you're 1/2 decent you can certainly find a 100% WFH position somewhere. A lot of smaller companies won't want to shell out for your office space.

          • by Nugoo ( 1794744 ) on Friday June 09, 2023 @08:20AM (#63588326)

            They understand, and did the math. The value of having people in the office is greater than the delicate geniuses that can't be bothered to do so. If they could make more $ by allowing people to work from home, they'd do it. Source: I know people like money.

            You have too much faith in corporate leadership; companies make irrational decisions all the time. From refusing to hire or provide service to racial minorities before the civil rights act to investing huge amounts of money in crytpo-based crap like NFTs and "the metaverse". Lots of studies show that total productivity stays the same or goes up when going from 40 hour work weeks to 32 hours (for knowledge-based and creative jobs), but very few companies are implementing such policies. I see no reason to believe that this push to return to the office is based on business data.

          • by ranton ( 36917 )

            They understand, and did the math.

            LOL. I have been in many of these meetings with SVPs in HR, Operations, and IT at a large enterprise (25k+ employees). Admittedly I have little to no relationship with the C-Suite, but their direct reports are playing everything by ear. They are running more off biases than data.

            The only strong data-driven reason they have for bringing people back to the office has nothing to do with productivity. It has to do with them not wanting to write-off too much corporate real estate that would bring down stock pric

        • My employer requests 2 days per week, but is okay with 1. Even thatâ(TM)s not overly enforced.
          They largely look at how well one satisfies allocated KPIâ(TM)s.

          If they adopted Googleâ(TM)s attitude, I would very much consider leaving. I find working from home incredibly convenient.

      • You need to find a different job then.

        You may be a troll, but even a broken clock is right twice a day. Quite simply, this is a market equation. If your employer is wasting your time and someone else wants to hire you, then the market has done it's job beautifully. Quit your shit job and find one that suits your needs.

        That's the beauty of competition. If Google wants to make missteps, there are many other tech employer that will happily hire their best engineers away from them.

        There may be mass layoffs, but there's still a global sh

      • Outlook is a piece of crap.
        Use Thunderbird or almost anything else.

    • Your employer should align teams with geography. There should be minimal day to day interaction with sites so remote.

      • Your employer should align teams with geography. There should be minimal day to day interaction with sites so remote.

        But I wanna work from this great place where I can do X and Y and Z (all being unrelated to work) while taking ZOOM con-calls and looking for a reliable Wi-Fi signal or 4G-5G LTE.

    • Doesn't matter if they are on another continent nor another planet. It's not about your convenience nor comfort in the slightest. The entire point is that you are where management can micromanage every last action and thought you have for the duration of your shift.

      Now we can argue about whether or not that should be case, (Personally, I'm firmly on the side of telling them to fuck off as long as the work gets done on time.), but the reality for most is they aren't allowed such an option.
      • I'm not.

        Get better management or settle for worse workers. Either is fine by me.

      • In my case, getting in a room with the other engineers is invaluable and I used to get on a plane twice a year to do that.
        But since covid, someone got so used to not paying for flights that they decided it was unnecessary.

      • It's pretty rare that I ever have the boss that want's to put the effort into micromanaging unless I have given them some cause to do so.

  • "...our hybrid approach" means "Our inabiliity to please anyone."

    Sorry, Google, you just Musk'd yourself into the "If you don't come in to the office we'll downgrade your employment review" group.

    Excuse it any way you like. The lawsuits will come. You know it. You ran the numbers. Go do more evil.

  • by Frugal Gourmet ( 2020012 ) on Thursday June 08, 2023 @05:40PM (#63586862)
    Personally I think Google is doing their employees a favor. As someone who worked in hotel hospitality prior to my current career, where I've worked remote for 10 years, I see a vast and profound difference in work experience and quality of work life. While in hotel hospitality I was constantly engaging with people who worked outside my department. This was a fun way to meet people with different skills, languages, backgrounds, experiences. It was at an international resort and I would eat lunch with dishwashers from China, cooks from Venezuela, front desk staff from Germany, France, England and bellhops from Southern California. It was dynamic, it was fun, it was a cool way to meet foreign babes, we had great karaoke nights, and all of it came together simply because we shared a building. When I moved to my current career I still engaged with hundreds of people, but it was primarily via phone and email. There was no office culture, no shared geo location. I discovered that no matter how much I worked, nobody really had a clue what I did. Sure, if the work wasn't done they may notice, but when it was done it was just the oil keeping the machine moving. Only visible to the parts I was directly in contact with. I have felt a profound disconnect from the joy of work by being remote. It just feels monotonous. I do love the flexibility I have; I work out in the morning or on my "lunch" break almost daily. But for all the supposed flexibility there is no real synchronicity with the rest of the work force. If someone needs something they call me, which interrupts my flow. If a senior manager has some hair up their ass, now it has to be a hair up my ass- also without regard for my hefty work load. Tasks just come and don't stop. No matter how productive I am, there's always ten projects waiting in the wing. Every day is a constant battle of choosing what's a priority and what's an URGENT priority. And worst of all, there's nobody to just share the experience with unless it's a prescribed meetup (which now feels like an interruption to my personal schedule). I won't even get into the frustrations of people calling and emailing at all hours of day/night/weekend and vacation. Nobody ever knows if you're tied up on a call, a trip, a vacation... they don't need to know, they don't need to care. One of the great benefits of the office is that it is a place to BE. Work, collaborate, converse, gossip... while you're THERE. When you're gone, the work can stay behind too. I know I would miss a lot of the flexibility I have if I went back to a destination workplace however I think the overall trade off is in favor of going into an office and staying engaged in the world. Not just for the reasons I listed, but for the myriad mental and emotional benefits you only notice when they are gone... Love, Drew.
    • Re: (Score:2, Flamebait)

      by codebase7 ( 9682010 )
      For those that need a translation of the giant wall of text above:
      Hi,

      I'm a corporate shill publicly shaming others with joy of work BS.

      Now get back to the mines,
      ChatGPT
    • by Opportunist ( 166417 ) on Thursday June 08, 2023 @06:07PM (#63586908)

      It's lovely for you because you're an extrovert.

      I'm not.

      Everything you list there as a "job perk" sounds like torture to me. Essentially, my pay would have to go up CONSIDERABLY to put up with and endure the stuff you "enjoy".

      • Couldn't have said it better. I mean, a perk is that you get to gossip? I'm from a different planet clearly.
      • by shess ( 31691 )

        It's lovely for you because you're an extrovert.

        I'm not.

        Everything you list there as a "job perk" sounds like torture to me. Essentially, my pay would have to go up CONSIDERABLY to put up with and endure the stuff you "enjoy".

        By far my biggest problem in retirement is that I tie myself up working on kinda useless projects at home as an excuse to not get out and see real people. I _do_ get out, but it's this big involved ritual and I seriously worry I'm losing the battle over time.

        I worked remote for all sorts of tech companies in the 90's, and it was awesome. In 1999 I decided to get a "real job" primarily because I wanted to have lunch with people without having to work so damned hard at it. It totally worked out for me. I

    • I discovered that no matter how much I worked, nobody really had a clue what I did. Sure, if the work wasn't done they may notice, but when it was done it was just the oil keeping the machine moving. Only visible to the parts I was directly in contact with.

      This has been my experience working in IT, period - even back when I was in the office 100% of the time, meeting people and "synergizing" and "having dynamic hallway conversations" and whatever other buzzword you want to throw in there. It has nothing to do with being in person or remote.

      IT workers are simply looked at differently than everyone else. The non-IT folk really have no grasp of how things happen and no concept of the time it takes to do many IT tasks. They just expect you're going to keep it all

      • You got that right. Those 'magical hallway conversations' usually meant "Here's another task to add to your list, and by the way it's at the top of your list now."

        Then I'd add that to all the other "Priority 1" tasks and I'd get to sort out which one was urgentest.

    • Hi Drew. There is a literary convention called a paragraph. There is a reason it was created. I will leave it to you to figure out what that reason could possibly be.

  • by Arethan ( 223197 ) on Thursday June 08, 2023 @05:41PM (#63586868) Journal

    and we're 100% remote and hybrid. Some people are going to the office once a week, but most people in my team don't bother. We just get more shit done when we aren't being constantly disturbed by random crap and 'hallway magic'. Every team is different, and some may work better in person, but assuming they will all work better in person is a bit presumptuous, perhaps even arrogant.

    Oh well, Google can make all the dumb top-down decisions it wants. It's their company to run how they like.
    Really it just makes me not want to consider working there when their talent hunters are slinging their siren songs into my inbox.
    I hope it works out for them. They had a nice search engine.

    • by ranton ( 36917 )

      Productivity overall in the US went through the roof when we all starting working from home. Nonfarm labor productivity went up about 6% almost immediately. That is the same growth we had seen from 2014 - 2020, but this time in just a few months. Productivity stayed high for two years, but started dropping in early 2022.
      "Coincidentally" that is when companies started cracking down on WFH. Today nonfarm labor productivity sits right where the trendline would have estimated it at before Covid hit, so apparent

  • Scatter the employees all over the map; set about reducing the herd size.

    Get it?
  • Jumped the Shark (Score:5, Insightful)

    by gurps_npc ( 621217 ) on Thursday June 08, 2023 @05:51PM (#63586888) Homepage

    Old joke about a guy looking for keys under a street light. Cop comes over and helps. After a while, cop says "Where where you when you lost them?" guy points to a dark area 40 ft away and says "No way I could see them there, but at least there is a chance I could here."

    Two ways a company can reward employees - those that do well on things they can easily measure (i.e. attendance) and those that actually help the company make a profit even if it is not obvious.

    When you start rewarding people for that which can be measured easily rather than actually contributing, people spend less time contributing and more time getting a good measure.

    Management et. al. want you to attend meetings because it helps THEM look good and possibly contribute to the company. It almost never helps the attendees contribute to the company more than if the management talked with the employees at the employees convenience.

    Management does not have to make a company worse, but when they do not want to work as hard as you do, they become the joke that everyone makes fun of.

    • Two ways a company can reward employees - those that do well on things they can easily measure (i.e. attendance) and those that actually help the company make a profit even if it is not obvious.

      When you start rewarding people for that which can be measured easily rather than actually contributing, people spend less time contributing and more time getting a good measure.

      Your view is over simplistic. Rewarding performance alone rather than adherence or adoption of company policy is a great way to promote narcissist and toxic arseholes who think they were gods gift to the keyboard and that every key stroke is programming gold. There's actual value for a company in having employees that not only perform well, but also play along with overall management strategies.

      I had on my performance review the amount of holidays I took as people not taking holidays was a problem at our wo

      • You gave some interesting points I did not think of, but are not aware of some of my points.

        I do agree that I simplified things a lot and that rule breaking toxic employees are not good for the company. But I find that those people are a) more likely to be management and b) more likely to attend meetings than not. The truly hard working people tend to be both liked and reluctant to waste time at a meeting. Lets be honest, most meetings in an American company would be better at half the size or a red flagg

      • by tlhIngan ( 30335 )

        Being in the office isn't only about meetings, and there's absolutely no denying that in-person meetings are far more effective than remote ones.

        Effective meetings are better done in-person, yes, no question.

        However, the problem is most meetings are ineffective. Most people can't remember the last time they were in a meeting where their input was actually required or they were needed enough to be in attendance, rather than in a meeting just to take up space.

        The fact is, most people know those meetings well

    • Believe what you're describing is called Goodhart's law.
      And yes it is correct.

  • by dskoll ( 99328 ) on Thursday June 08, 2023 @06:02PM (#63586896) Homepage

    Many of the products we unveiled at I/O and Google Marketing Live last month were conceived, developed and built by teams whose members ate ketchup at least once a week.

    So now your ketchup consumption will be monitored. Three tablespoons a week or your performance review suffers.

  • Sorry, but the times when I put up with that kind of bullshit have been over at least for a decade now. I don't give a flying fuck about your "performance review". If you want to do busywork like that, you should have become an elementary teacher.

    • Dude, it's on your permanent record. You'll never get a job.

      Don't be sorry though, I too have stopped putting up with bullshitty people who can't seem to meet you at reality. It's always a script or vernacular. I know pretty quickly if someone I'm dealing with isn't going to level with me. Power and control games. I'm out. Either that or it's a test to see if you'll go along to get along, which I never. And I say it. One thing you will get out me is an honest opinion.

      Seriously, review threats? Oh no, wh
  • Google proves once again that corporations do not care about environment. Google has offices all over the world and silicon valley. People can and required to work with other people across the world and in different offices. Yet they require people to drive to the office. Does that mean that all the communication and collaboration products they make are shit and don't work? Gmail, google workspace, google chat, google meet, etc. all garbage?
    Traffic already as bad in the Silicon Valley as it was pre pandemi
  • How else can Pichai and his management cadres hide the fact that they are little more than dead weight for the company?
  • how much forcing you to show up in the office increases the value of their commercial real estate holdings?

    Pass laws mandating WFH already. For anyone that needs to go into an office it means a lot less traffic and for the rest it means no traffic and for everyone it means cleaner air and cheaper gasoline.
  • PIP PIP Hooray! (Score:5, Insightful)

    by wyattstorch516 ( 2624273 ) on Thursday June 08, 2023 @07:28PM (#63587094)
    Google looking to reduce headcount without paying severance. The golden age of the FAANGs is drawing to a close. Probably be a while before the replacements show up.
    • Google looking to reduce headcount without paying severance. The golden age of the FAANGs is drawing to a close. Probably be a while before the replacements show up.

      When people Willfully Unemploy Themselves that is not the fault of the Corp, so no severance is due.

      Sooner or later the my way or the highway approach by both employer and employee will do Fed Chairman Jerome Powell's job for him...increase unemployment levels and slow the hot economy.

  • Hey, as long as something has some number you can slap on something, that's merit. This is the merit-based utopia that nerds have been saying they wanted the entire time. As long as you pass a test, that's merit. Remember, personal situations are irrelevant. Only this number matters.
  • Attrition drive (Score:4, Insightful)

    by khchung ( 462899 ) on Thursday June 08, 2023 @09:12PM (#63587250) Journal

    This is plainly a veiled layoff, a drive to push people to leave their job themselves, saving Google severance pay and bad PR.

    When a company drives hiring & firing based on anything other than merit, its downfall won't be far behind.

    • by Bert64 ( 520050 )

      Saves money and reputation in the short term, but long term all the best people will leave because they can get another job easily and you'll be left with the worst.

  • Claiming a job at Google is basically kindergarten isn't something new, but now that they're taking attendance it's one step closer to being true.

  • "but there's no question that working together in the same room makes a positive difference"

    That is bullshit, and the pandemic proved it.

  • There's no answer to this nonsense except to codify the right to flexible working in law.

    This bunch are in the midst of an emotional panic, as they see remote working as a 'loss of control'. They will not listen to reason or evidence on productivity. It's a feeling for them. And once other companies start doing it, they don't want to be outliers.

    This same lot would roll back holiday, sick leave, 8hour days, the weekend and the minimum wage if they could, and if the law didn't prevent them from doing so. Thi

  • I've heard the term "Adult daycare" thrown around to describe Google offices attempt to keep workers from going home. Can't have the workers get too far from the daycare can we?
  • Google should have thought about this before hiring all those children. Now it has to grade them on attendance. Pretty soon, we will have demands that the bathrooms provide free diapers.

  • * Judge performance based on input - hours in the office, etc.
    * Judge performance based on output - projects completed, bugs fixed, etc.

    Anyone can be an input-based manager, because the criteria are simple and non-techincal.

    You have to have a certain minimum technical understanding of the work to be an output-based manager.

    Start-ups and small organizations tend to be output-based, because of the immediate feedback from early customers.

    As organizations grow, they tend to become more input-based, mostly becau

  • So the big employer wants you to have magical, serendipitous "hallway conversations", but in the meantime they are using spyware to make sure you don't goof off, take unscheduled breaks, or otherwise stray from your mouse/keyboard for more than 10 seconds. Got it.

    Look, I get the concept of "magical hallway conversations". It's a nice idea. But it's based upon a fantasy of a creative, collegial workplace (or "campus") where everyone is working on related projects and sparking ideas off each other. How ma

  • "Many of the products we unveiled at I/O and Google Marketing Live last month were conceived, developed and built by teams working side by side."

    That's nice. 100% of those projects will be shitcanned for not having enough users in 18 months anyway. So what's the point of coming in to the office again?

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