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Google Security Android

Google Falsely Flags Samsung Apps as 'Harmful,' Tells Users To Remove Them (arstechnica.com) 45

An anonymous reader shares a report: Most Android users have probably never seen Google Play Protect in action. The malware-scanning service is built into every Android device and is supposed to flag malware that users have installed. Recently it flagged some popular apps that are very much not malware: Samsung Wallet and Samsung Messages.

As spotted by 9to5Google, Samsung users have been getting hit with Play Protect warnings since earlier this month. Users on the Google Support forum have posted screenshots of Play Protect flagging the Samsung system apps, and even Samsung responded to the issue, explaining (in Korean) how to fix any damage caused by the bug. Samsung says (through translation) the issue was caused by "a temporary failure of the Google server" and should now be fixed.

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Google Falsely Flags Samsung Apps as 'Harmful,' Tells Users To Remove Them

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  • by Major_Disorder ( 5019363 ) on Tuesday October 24, 2023 @03:49PM (#63950413)
    The Samsung apps are basically useless. I get an annoying notification (That I can't shut off) telling me that Samsung store needs to update apps. Apps I never use, that it won't let me remove. Maybe google are onto something here.
    • You can't remove them because they're part of the signed base Android image for the device. However, you CAN disable them. Except maybe Galaxy Store - but you can turn off all permissions at least.

      Samsung's apps are all terrible, though.

      • by bobby ( 109046 )

        S10e here, Android 12. Most Samsung apps can not be disabled nor uninstalled. A couple you can "force stop", but sometime later they're often running again. Very frustrating because I have not, do not, and never will use them. Wasting space, RAM, and CPU. And of course I worry about what they may be doing. But as I've posted before I do not use a phone for anything critical or private.

        • Android still doesn't work that way. If what you're doing needs RAM, it autostops unused apps. Apps in background aren't like Windows - they don't take any battery because they're suspended and cannot run. The amount of CPU to load the app in ram and suspend it is negligible. Also, if you're paranoid about security, you're better off with Fairphone and or custom ROMs. Idevices or Android - you can't trust the company.
          • by bobby ( 109046 )

            Thanks. So if they're suspended and can't run, why bother starting them? Where are they, taking up RAM? Then swapped out? Seems dumb to bother in the first place.

            In general years ago I learned to disable the various preloaders for big clunky programs. Sometimes called "quickstarters". Don't need, don't want.

            Not paranoid at all. Cell phone spying / datamining is well known. Again, I simply never do anything banking, ecommerce, etc., on a phone.

            For multiple reasons I would like to remove the Samsung apps I do

            • In general years ago I learned to disable the various preloaders for big clunky programs.

              On Android years ago you were very much right to do so. The system has changed significantly over the years. Some apps these days start just to register a hook with a push / notification service in the system and then get suspended, taking up no RAM, CPU or battery.

              For multiple reasons I would like to remove the Samsung apps I don't use.

              A feature of Android is that the base image is mounted read-only. The apps that are shipped with your phone image cannot be removed (without a complex dance of root access, remounting partitions RW and then manually uninstalling) only disabled. A

              • by bobby ( 109046 )

                Thank you so much. I've only dabbled, and often have somewhat older phones and OSes. The read-only image is a good idea, if it's truly secure. (...)

                This reminds me of some years ago finding and using some software that lets you "roll your own" Windows installer packages. I forget the name of the software, but it worked like a charm to get rid of clutterware before the install. I think I've seen that for Android, but at some point it's not worth the time and mental investment. I'd rather go with a full Linux

    • by LainTouko ( 926420 ) on Tuesday October 24, 2023 @04:05PM (#63950481)
      Any software which you can't remove counts as malware, unless there's a REALLY good reason for that. It's infringing upon your rights to own and do as you see fit with something you pay money for in a shop without mention of rent etc.
      • by bobby ( 109046 )

        100% agree. In another recent discussion I posted that I don't think software should be protected by copyright, but rather something else- less powerful laws. When copyright laws give companies rights and power over me and my thing, there's something wrong ("something's rotten in Denmark").

        Very recently someone else here wrote something similar about software and copyright.

    • Amen, brother. If I could get it to remove the weird gamer app folder that imposes cpu throttling and the like, I'd be all over that.
    • Maybe google are onto something here.

      No they aren't. The apps you talk about are installed on a read-only partition. Even if Google were right you wouldn't be able to uninstall them. Mind you given you don't know how to long-click on the notification to disable it, or simply uncheck the Samsung Push Service in the Notifications settings I don't think you'd be able to uninstall them even if you were given the option given your lack of understanding how your phone works.

      No I've not received a notification from any Samsung app on my Samsung phone

  • by MIPSPro ( 10156657 ) on Tuesday October 24, 2023 @03:57PM (#63950441)
    The Samsung apps are useless and bothersome crapware that comes with my Galaxy Tab. They can stay or go as long as they don't run. However, it's the list of Google applications I want to remove. Neither is trustworthy, but Google is at the absolute bottom of the list of groups, I'd trust. However, considering they are responsible for the whole damn OS, I guess there isn't much point.
    • Comment removed based on user account deletion
      • Not being at all well informed about Android, I appreciate the suggestion. I'll look into it.
      • by Ksevio ( 865461 )

        It's a bit of a pain to run a phone without an app store as you have to manually load each app you want, but I've done it with LineageOS briefly on my Samsung Galaxy S5 (before reinstalling with Google services)

  • Well... (Score:4, Funny)

    by Faw ( 33935 ) on Tuesday October 24, 2023 @04:03PM (#63950471)

    I have to agree with Google on this one. I don't know anyone that likes any of the Samsung apps.

    • by Tablizer ( 95088 )

      "Bad quality" and "malware" are generally two different things. Malware is usually either an app that tries to trick you into something you don't want to do, or has a known security hole. Bad quality is things like hard-to-use or broken features.

      Google could merely give a quality warning if quality were the issue. Also, Google should offer a link with details and evidence, otherwise they will tick software vendors and users off, and risk antitrust lawsuits.

    • The password manager is okay, and the browser is just Chrome with the ability to adblock. The rest of them are utter worthless trash.

    • I use the standard Samsung apps (Messages, Mail, Internet, Music, Gallery, Wallet). They work fine. Samsung Mail works well with my Dovecot/Postfix e-mail server. It's the intrusive Google apps that I always get rid of.

  • Can't wait to see something else get accidentally flagged, such as the app you need to unlock your car. Oops.

  • This looks like any OEM. Google let's them use their Store and both get to track you and sell your whereabouts. Great deal for them, right.

    Why I don't run any OEM and haven't since the early days of Cyanogenmod, later LineageOS, and for a couple years now another custom ROM of my liking where I do feel like I'm in control.

    Amazing this supposedly technically inclined crowd still struggles with such basics.

  • > built into every Android device

    Er, no. Some android devices don't have Google malware installed.

  • If this thing works right it would delete itself upon installation.

  • Samsung's hardware is as good as its software is bad. And, just as its hardware, once you have their software in your phone you just can't get rid of it. The major reason why, out of all the phones I have owned in the last 15 years, none of them has been a Samsung is the proprietary crud that Samsung forces down your throat in their phones.
  • The Play Store version of KDE Connect was out of date and didn't do what other versions could do (broken).

    Granted, I probably let it get out of date, but it didn't ask if it could, it did it and then told me about it.

    Fortunately the one in the Play Store has finally been updated, so I'm in better shape than before, still, I don't like the "BTW, I deleted your crap because I didn't like it" approach.

  • There's wrong, and then there's wrong. Most all that Samsung crap I would consider harmful, in that it's unwanted garbage that takes up space on the phone and probably adds extra security vulnerabilities. So they may be "wrong" that it's not specifically malware, but the upshot is they weren't really wrong.

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