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Social Networks AI

Is AI Hastening the Demise of Quora? (slate.com) 57

Quora "used to be a thriving community that worked to answer our most specific questions," writes Slate. "But users are fleeing," while the site hosts "a never-ending avalanche of meaningless, repetitive sludge, filled with bizarre, nonsensical, straight-up hateful, and A.I.-generated entries..."

The site has faced moderation issues, spam, trolls, and bots re-posting questions from Reddit (plus competition for ad revenue from sites like Facebook and Google which forced cuts in Quora's support and moderation teams). But automating its moderation "did not improve the situation...

"Now Quora is even offering A.I.-generated images to accompany users' answers, even though the spawned illustrations make little sense." To top it all off, after Quora began using A.I. to "generate machine answers on a number of selected question pages," the site made clear the possibility that human-crafted answers could be used for training A.I. This meant that the detailed writing Quorans provided mostly for free would be ingested into a custom large language model. Updated terms of service and privacy policies went into effect at the site last summer. As angel investor and Quoran David S. Rose paraphrased them: "You grant all other Quora users the unlimited right to reuse and adapt your answers," "You grant Quora the right to use your answers to train an LLM unless you specifically opt out," and "You completely give up your right to be any part of any class action suit brought against Quora," among others. (Quora's Help Center claims that "as of now, we do not use answers, posts, or comments added to Quora to train LLMs used for generating content on Quora. However, this may change in the future." The site offers an opt-out setting, although it admits that "opting out does not cover everything.")

This raised the issue of consent and ownership, as Quorans had to decide whether to consent to the new terms or take their work and flee. High-profile users, like fantasy author Mercedes R. Lackey, are removing their work from their profiles and writing notes explaining why. "The A.I. thing, the terms of service issue, has been a massive drain of top talent on Quora, just based on how many people have said, Downloaded my stuff and I'm out of there," Lackey told me. It's not that all Quorans want to leave, but it's hard for them to choose to remain on a website where they now have to constantly fight off errors, spam, trolls, and even account impersonators....

The tragedy of Quora is not just that it crushed the flourishing communities it once built up. It's that it took all of that goodwill, community, expertise, and curiosity and assumed that it could automate a system that equated it, apparently without much thought to how pale the comparison is. [Nelson McKeeby, an author who joined Quora in 2013] has a grim prediction for the future: "Eventually Quora will be robot questions, robot answers, and nothing else." I wonder how the site will answer the question of why Quora died, if anyone even bothers to ask.

The article notes that Andreessen Horowitz gave Quora "a much-needed $75 million investment — but only for the sake of developing its on-site generative-text chatbot, Poe."
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Is AI Hastening the Demise of Quora?

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  • by TheWanderingHermit ( 513872 ) on Saturday February 03, 2024 @11:56PM (#64211992)

    At one time you could go to Quora for good answers and intelligent discussion on those answers. It's been a good while since that was the case. They've been pushing popular or flame-bait answers for a good while over factual or quality answers. I used to work as a landlord and would work hard to write good answers to questions so I could actually help people. I got thanked for them, but the answers to similar questions that kept showing in my feed, ones that were getting all the views and reactions, were usually inaccurate and often even advised people to do things that they could get sued or sent to jail for. I'd report inaccurate answers or bad advice that could get some arrested for larceny or worse and nothing happened.

    Quora hasn't been about answers or helping people or exchanging information for at least several years. If it goes tango-uniform and the bigshots behind it lose their stock equity and get loans called in and lose houses and yachts, it's nothing more than poetic justice.

    • by Comrade Ogilvy ( 1719488 ) on Sunday February 04, 2024 @01:49AM (#64212098)

      Quora is getting flooded with questions that are really assertions in a very thin "question-like" wrapper, usually on clickbait topics. And there is not even a category to report such questions that should be simply deleted for being sloppily worded and insincere.

      • by ukoda ( 537183 )
        Yes, I noticed that. Plus most were incorrect assertion that were likely to inflame people who took the subject seriously. I guess that was click bait aimed at people who want to correct things. The obligatory XKCD https://xkcd.com/386/ [xkcd.com].
      • That's been going on for years. It was a problem back when I was active and one of many reasons I left, even though I was a Top Writer (or whatever that title is) in one category. Top Writer? Yeah, still meant not getting much in terms of newsletter mentions when compared to the people giving answers that, if followed, would land people in court, or jail, or out on the street when evicted.

        The vast majority of the ones I saw like that were political or dealing with anti-vax or other conspiracy theories.

      • by stripes ( 3681 )

        And there is not even a category to report such questions that should be simply deleted for being sloppily worded and insincere.

        Worse yet there use to be a category to report them, but it has been removed. Either because it was too expensive to pay humans to take action on the reports, or because too many questions that got reported using that category were successful at driving engagement so economically in the short term Quora "wants" them.

        • Ack. Well, your comment has convinced me that I should simply stay away from Quora. I took a recent break because it was annoying me with too many crap questions. Now I know that it is not never going to get better; the algorithms are going to favor a short term increase in activity over long term value (as I perceive value).

    • by ukoda ( 537183 )
      Yes, you do have to wonder about their moderators. I used to answer a lot of questions about the changes in the automotive industry. I answered a question about why the Japanese automotive industry was failing to keep up with changes. I answered "Akio Toyoda" with a link to his Wikipedia page so readers could see why a single person was controlling the direction of Japan's whole automotive industry. My answer was banned as inappropriate. I appealed the ban pointing out that it was factual and informati
      • I didn't get anything banned, but I left for similar reasons. I think they were going with cheap mods who probably had poor English skills (because they were from whatever country where labor was cheapest by the hour). But in many ways my issue was the opposite: The answers that were getting in the newsletter and getting all the attention and were not getting banned were the ones giving advice that would get people evicted, arrested, or just in court because it would make it easy for the landlord to sue to

    • Tango-uniform is slang for T.U. witch is slang for tits-up which is slang for a woman laying on her back which is slang for broken, dead, nonfunctional. I just though someone should know.
    • by stripes ( 3681 )

      At one time you could go to Quora for good answers and intelligent discussion on those answers. It's been a good while since that was the case.

      A lot of interesting questions and good answers are still on Quora, but all the growth is clearly in machine generated word salad questions, and way to many answers aren't someone who "lived it" but some ChatGPT copy pasta that frequently people don't even smooth the obvious GPTisms out of.

      It isn't a forgone conclusion that this means collapse is inevitable, but it

    • Quora is a joke.
  • by Revek ( 133289 ) on Saturday February 03, 2024 @11:57PM (#64211996)
    It may be I got there late but I would find my question already asked and the answers were either completely wrong and/or condescending.
  • by Sarusa ( 104047 ) on Sunday February 04, 2024 @12:07AM (#64212002)

    I have *never, ever* found Quora to be useful. It would occasionally show up in my Google search results (before I dropped Google search for becoming even worse than Bing), and the results were always useless crap. It was always flooded by outsourced scammers looking for pray and spray upvotes so they could put them on their resume.

    So my condolences to anyone who ever found this useful, but to me it seems entirely fitting, just taking the site to the logical end game.

    • Agreed. Whenever I search for something and Quora cones up in the top of the search results, it means I need to re-format my search query, because there are no useful results for what I typed.
  • quora is only site I've found so consistently useless which constantly showed up at the top of google search results that I've gone to the trouble to explicitly put "-site:quora.com" in my google searches. I welcome anything which hastens its demise, even if it is our new AI overlords.
    • by jonadab ( 583620 )
      Pinterest, when you're doing image searches, is much worse, and Stack Overflow, while not quite as useless as quora, is far more prolific in search results (when you're searching for certain kinds of things).

      But yes, Quora is high on the list of sites that, if a major search engine delisted them, I would seriously consider switching to that search engine.
  • Obligatory XKCD: (Score:1, Interesting)

    by Narcocide ( 102829 )
  • by Kernel Kurtz ( 182424 ) on Sunday February 04, 2024 @01:08AM (#64212048)
    Quora has been paywalled here for a long time, so not much use. Time will tell how LLMs will be monetized. Probably won't be any better in the end.
  • Another one bites the dust. It seems that high quality knowledge & discourse are incompatible with corporate greed.
    • Another one bites the dust. It seems that high quality knowledge & discourse are incompatible with corporate greed.

      The corporate enshitification has gotten so bad that it's like a continuous convoy of dinosaur turds floating down the Mississippi River. It;s clogged the Mississippi Delta and backed up under a bridge at this point.

    • Not only that, but we live in a world with far too many actors having an interest to dilute and poison the well of information with their own spin, so even with a corporation behind that would be interested in preserving quality knowledge, they'd be fighting a flood of con artists trying to bullshit people into believing their preferred spin.

      You cannot win that war. Not unless the one that seeks knowledge actually seeks knowledge instead of a reinforcement of their already established beliefs. And that just

      • Nope. We're allowed our own opinions but not our own facts. There is an observable, objective reality. Most misinformation simply works through "affect & contagion," in Lev Vygotsky's words. It's the antithesis of knowledge & that's what our education systems are supposed to counteract, i.e. learn facts instead of folk-tales, rumour, conjecture, & superstitions.

        1st on the list is to get religious or any metaphysical discourse out of the political & public spheres. People should definitely
        • You assume blood-on-blood does not matter.  Your error. Religion is not a matter of reading a particular text ( protestants excused ) , but living a unified cultural experience. Such has been true since Gobekli-Trpy columns,  Sumerian hymns and continues thru Leninist collectives. It's very much a human-nature thing and no "everybody is welcome" fantasy can or will replace it. The practical  civilized expression of this true theme is: "good fences make good neighbors". 
  • AI will do the same to everything else too. The few who are not going to be pissed off by AI mooching off their contributions will be drowned out by floods of random remixes of poorly reviewed AI regurgitations. We've all seen the hazards of an open world-wide internet, the trolls, the disinformation, the bullying. But we've also seen the benefits of people making their contributions openly available to everyone. This is coming to an end.

    • I believe that at some point in the (near?) future people will refer to something written/created as "pre-AI" or "post-AI". If there ever was a good time to become a used book collector, I think now is the best time. Anything from the post-AI era will have to be cross-checked for hallucinations based on something from the pre-AI era.
  • by dohzer ( 867770 ) on Sunday February 04, 2024 @05:29AM (#64212286)

    The only correct answer to the headline is "hopefully".
    I never even knew what Quora was until it started appearing in search results with bad answers to searched questions

  • india (Score:4, Interesting)

    by Lehk228 ( 705449 ) on Sunday February 04, 2024 @09:19AM (#64212564) Journal
    no, india did that long before AI
  • Quora is fairly useless for people looking for technical information. Quora is *great* for people looking to connect to one another on a shared topic of interest. Usually that topic is a narcissistic ex-partner, but that's beside the point...

    I started writing on Quora six years or so ago to help me deal with the struggles and heartache of a divorce and sudden single-parenthood of two recently adopted children that my ex-wife decided she no longer wanted, apparently. My answers tended to be formulaic (open w

  • ... take $75M dollars? What, are they making an entirely new foundation? Give me a tiny fraction of that and I'll custom tune a Mixtral model for whatever purpose you want.

  • At one point in the distant past I do remember Quora being a decent, "thinking man's Yahoo Answers" sort of site. Then at some point they went all-in on a terrible redesign that was clearly intended to keep users clicking around on Quora at the expense of usability. Spammy barely-related questions thrown into the middle of the page with very little to immediately distinguish them from different answer-threads and the best (or least-worst) answers being buried towards the bottom of the page, sometimes requir

  • In a nutshell, it facilitates letting steam out. It can be satisfying, after a long work day, to unleash your fury on parties who squarely deserve it - like e.g. racists, religious fundamentalists, etc. - even if they are just bots, rather than real people. This aside, some of stories published in there, real or imagined, can be hilarious, sometimes thought-provoking. And, yes, every so often one can come across interesting, thoughtful threads. I never visit it on my phone, only on my desktop, which implies

  • I left Quora long ago because of its arrogant management. A friend who had been a prosecutor was framed for vote stuffing he did not do, by some European teens - who boasted about it online - and then was banned per their complaints swarm. After Quora rejected my supporting evidence for his reinstatement I went to Quora headquarters to personally make a case for him to be reinstated. They refused to talk with me and basically told me to go away. Next came crazy: later, I was banned for posting what gorilla

  • AI can give the same stupid false answers Quora can. You just don't have to wait.
  • am honored to have the opportunity to train our future overlords with my Quora posts.
    Not really seeing the issue here...

  • To anyone in a developed country with a triple-digit IQ, Quora has 95% dick-waving bullshit of various types for like a decade-plus. Its only use is as a goddam parody of the internet with front-page questions like "Since the theory of evolution has been conclusively debunked, why do atheists still believe in it? Are they dishonest or are they just ignorant?" and answers like "As a sniper with ten kids, an IQ of 182 and a Degree in Technological Sciences, foo is blah blah blah..."

  • I was a top writer on Quora for several years and can comment on its demise. The value of Quora, what made it special, was the signal-to-noise ratio. They listened to the good idea fairy and implemented a bunch of changes to try and grow the site. These changes hurt that SNR, and now they're no better than e.g. Reddit or Google.

    What kind of changes? They broke the points system where you could attract writers to good questions or readers to great answers. They screwed up the moderation system in a way

    • by stripes ( 3681 )

      Ding! Ding! Ding!

      100% yep on all points, although the moderation is now no longer broken in the way you describe. It is now broken by not actually existing. I should probbably leave it, but I still find some interesting things, mostly from the same people that have had interesting answers all along. I haven't found any interesting new authors and clearly some of the prior interesting authors have stopped writing, or at least dramatically reduced output. Which isn't surprising given the reduced quali

      • There's one writer there that I genuinely miss reading, a Brit that works for NASA, is Robert Frost. I popped over to Quora to check in on him and it looks like he's moved on as well.

        Damn shame.

  • Quora has always been shit.

  • This might be the most useful thing AI has ever accomplished.

    Can we get it to eliminate Pinterest as well? Please?
  • I get e-mails from them and the stuff it's sending to me is 2, 3, sometimes 5 years old. They want me to look at and respond to a 5 year old post? How absurd.

    Looking around I don't see anything useful. No post is less than a week old that it's showing me. Maybe they should change the top page to show an old ghost town. An occasional tumbleweed blows across the screen.

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