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Communications Cellphones The Internet

FCC Lets Starlink Provide Service To Cellphones In Area Hit By Hurricane (arstechnica.com) 152

An anonymous reader quotes a report from Ars Technica: The Federal Communications Commission gave Starlink and T-Mobile emergency authority to provide satellite-to-phone coverage in areas hit by Hurricane Helene. "SpaceX and T-Mobile have been given emergency special temporary authority by the FCC to enable Starlink satellites with direct-to-cell capability to provide coverage for cell phones in the affected areas of Hurricane Helene," SpaceX said yesterday. "The satellites have already been enabled and started broadcasting emergency alerts to cell phones on all networks in North Carolina. In addition, we may test basic texting (SMS) capabilities for most cell phones on the T-Mobile network in North Carolina."

SpaceX warned of limits since the service isn't ready for a commercial rollout. "SpaceX's direct-to-cell constellation has not been fully deployed, so all services will be delivered on a best-effort basis," the company said. Starlink is being used to provide wireless emergency alerts to cell phones from all carriers in North Carolina, according to Ben Longmier, senior director of satellite engineering for SpaceX. "We are also closely monitoring Hurricane Milton and standing by ready to take action in Florida," he wrote.

The FCC said (PDF) the approval "enabl[es] SpaceX to operate Supplemental Coverage from Space (SCS) in the 1910-1915 MHz and 1990-1995 MHz frequency bands leased from T-Mobile in areas affected by the Hurricane Helene." An FCC spokesperson told Ars that the approval is for all areas affected by Hurricane Helene, although it's only active in North Carolina so far. The FCC also said (PDF) that it is granting "special temporary authorities to licensees and issuing rule waivers to help communications providers maintain and restore service, support emergency operations, and assist public safety, including search and rescue efforts." Separately, the FCC last week waived (PDF) certain Lifeline program eligibility rules to help people in disaster areas (PDF) apply for discounted phone and broadband service.

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FCC Lets Starlink Provide Service To Cellphones In Area Hit By Hurricane

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  • Wrong solution (Score:3, Insightful)

    by dcooper_db9 ( 1044858 ) on Monday October 07, 2024 @08:15PM (#64846995)
    The FCC needs to require cell phone providers have backup power that can maintain service when the grid is down. If a licensed radio is offline for more than a few hours they should lose their license. Those towers had one hours worth of battery and no alternative. The failure of the communications system in North Carolina knocked 911 offline for days and a lot of people died.
    • The FCC does, and has for around 2 decades.
      They require my organization to have backup power as well for our telecommunications infrastructure.

      Towers have, if memory servers, 8 hours minimum battery backup, and a generator.
      Of course- if you can't get to the site, you can't keep the generator filled.
      We'd love your professional opinion on how to make the system infinitely resilient, though.
      • I don't have advice on how to make the system infinitely resilient, nor do I expect perfection. The towers were powered down almost as soon as the grid went down. Local authorities brought fuel and generators to the towers and were unable to restore service. At the very least the towers should be able to go into some kind of partial service mode that emergency management can use to share critical information. If you have a WiFi network without a connection to the internet, you can at least communicate wi
        • I don't have advice on how to make the system infinitely resilient, nor do I expect perfection

          This is good. We can work with this.

          The towers were powered down almost as soon as the grid went down.

          No. This is simply not true.
          If it is- which I don't believe for a second- then the operators of those towers are looking at millions in fines.

          Local authorities brought fuel and generators to the towers and were unable to restore service.

          Sounds to me like maybe they were damaged, huh? ;)

          At the very least the towers should be able to go into some kind of partial service mode that emergency management can use to share critical information.

          Again, they do.

          If you have a WiFi network without a connection to the internet, you can at least communicate within the network.

          Ah, you mean without backhaul.

          That should also be possible with cellular networks.

          That's a much lower layer problem, unfortunately.
          You can't just make a tower do that. The relevant standards (LTE) require centralized communications.
          Not a bad idea, but the fault of it not being that way isn't any service provider- it'

          • I don't have advice on how to make the system infinitely resilient, nor do I expect perfection

            This is good. We can work with this.

            The towers were powered down almost as soon as the grid went down.

            No. This is simply not true. If it is- which I don't believe for a second- then the operators of those towers are looking at millions in fines.

            Local authorities brought fuel and generators to the towers and were unable to restore service.

            Sounds to me like maybe they were damaged, huh? ;)

            As of October 4, one week after the storm, the FCC says that in North Carolina 321 cell sites were out of service. 3 sites were out due to damage. 149 sites were out due to power. In Buncombe County 67 sites were still out of service and only one was damaged.

            https://docs.fcc.gov/public/at... [fcc.gov]

            At the very least the towers should be able to go into some kind of partial service mode that emergency management can use to share critical information.

            Again, they do.

            I was watching news reports from Lake Lure where the only communications was by radio. They were looking for survivors but didn't know where to search.

            If you have a WiFi network without a connection to the internet, you can at least communicate within the network.

            Ah, you mean without backhaul.

            That should also be possible with cellular networks.

            That's a much lower layer problem, unfortunately. You can't just make a tower do that. The relevant standards (LTE) require centralized communications. Not a bad idea, but the fault of it not being that way isn't any service provider- it's the international consortiums that draw up the specs.

            I agree that no single provider is responsible for making that ha

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