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Microsoft's Controversial 'Recall' Feature is Already Experiencing Some Issues (cnbc.com) 73

Microsoft's controversial "Recall" feature (in a public preview of Windows 11) already has some known issues, Microsoft admitted Friday. For example:

- Recall can be enabled or disabled from "Turn Windows features on or off". We are caching the Recall binaries on disk while we test add/remove. In a future update we will completely remove the binaries.

- You must have Secure Boot enabled for Recall to save snapshots.

- Some users experience a delay before snapshots first appear in the timeline while using their device. If snapshots do not appear after 5 minutes, reboot your device. If saving snapshots is enabled, but you see snapshots are no longer being saved, reboot your device.

- Clicking links within Recall to submit feedback may experience a delay in loading the Feedback Hub application. Be patient and it will display.

CNBC adds that according to Microsoft Recall "won't work with some accessibility programs, and if you specify that Recall shouldn't save content from a given website, it might get captured anyway while using the built-in Edge browser..." But those aren't the only issues CNBC noticed: - While you might expect that your computer will be recording every last thing you look at once you've turned on Recall, it can go several minutes between making snapshots, leaving gaps in the timeline.

- Recall allows you to prevent screenshots from being made when you're accessing specific apps. But a few apps installed on my Surface Pro are not shown on that list.

- When you enter a search string to find words, results might be incomplete or incorrect. Recall clearly had two screen images that mention "Yankees," but when I typed that into the search box, only one of them came up as a text match. I typed in my last name, which appeared in eight images, but Recall produced just two text matches.

- Recall made a screenshot while I was scrolling through posts on social network BlueSky, and one contains a photo of a New York street scene. You can see a stoplight, a smokestack and street signs. I typed each of those into the search box, but Recall came up with no results...

- The search function is fast, but flipping through snapshots in Recall is not. It can take a couple of seconds to load screenshots as you swipe between them.

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Microsoft's Controversial 'Recall' Feature is Already Experiencing Some Issues

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  • One word (Score:5, Insightful)

    by RitchCraft ( 6454710 ) on Sunday November 24, 2024 @07:36PM (#64969331)

    Yuck

  • by ZERO1ZERO ( 948669 ) on Sunday November 24, 2024 @07:44PM (#64969351)
    But the solution is to 'reboot' after 5 mins? Lmao.
    • by stooo ( 2202012 )

      >> solution is to 'reboot' after 5 mins?
      That has been the solution to every M.S. problem since day 1

  • Who wants this? (Score:5, Interesting)

    by bruce_the_moose ( 621423 ) on Sunday November 24, 2024 @07:47PM (#64969355)

    From the, "solving problems I don't have" department, and forwarded to the "just because we doesn't mean we should" department, who the hell actually wants this feature? My first reaction was, "no", and that was before taking a second to think about all the security related BS it implies. The amount of money and time MS is wasting on this must be staggering.

    • Re:Who wants this? (Score:4, Informative)

      by rudy_wayne ( 414635 ) on Sunday November 24, 2024 @08:05PM (#64969379)

      The amount of money and time MS is wasting on this must be staggering.

      Yet another example of what happens when a company has too much money, too many people and completely incompetent management.

      • The amount of money and time MS is wasting on this must be staggering.

        Yet another example of what happens when a company has too much money, too many people and completely incompetent management.

        Once an organization (any organization) grows sufficiently large bureaucracy, incompetence and stupidity tend to take over.

    • by waspleg ( 316038 ) on Sunday November 24, 2024 @09:32PM (#64969517) Journal

      Obviously, to put as many people as possible out of work, and also ready made LEO fodder they can double dip from easily.

    • Re: (Score:3, Interesting)

      Probably just trying again to train some AIs.
      In the western world they long term probably won't get away with that.
      But there are other countries that use windows boxes.

    • Re:Who wants this? (Score:4, Insightful)

      by gweihir ( 88907 ) on Monday November 25, 2024 @01:58AM (#64969835)

      MS is desperate to have some real "AI" application. As there are none, they come up with crap like this.

    • From the, "solving problems I don't have" department, and forwarded to the "just because we doesn't mean we should" department, who the hell actually wants this feature? My first reaction was, "no", and that was before taking a second to think about all the security related BS it implies. The amount of money and time MS is wasting on this must be staggering.

      While the entire quote is worthwhile, I wanted to highlight the portion that I highlighted with bold: There is an infinite amount of money available to do things that someone wants done; however, there is no money available for maintenance. It is equivalent to a disease. We will all fail from lack of maintenance, not just Microsoft, but the USA as a whole.

      • by BranMan ( 29917 )

        It's also a case of the "sunk cost fallacy" - "but, but, but we've already spent $X developing this. We can't just throw that money away!".

        Yes, you spent $X. Yes, you actually CAN just throw it away. And yes, you SHOULD just throw it away.

  • by TheDarkener ( 198348 ) on Sunday November 24, 2024 @07:53PM (#64969365) Homepage

    What customers actually want this feature? I'm curious. All I've heard is negative feedback about this thing. Did anyone actually ask for it?

    • Re:So.... (Score:5, Insightful)

      by fahrbot-bot ( 874524 ) on Sunday November 24, 2024 @08:01PM (#64969375)

      What customers actually want this feature? I'm curious. All I've heard is negative feedback about this thing. Did anyone actually ask for it?

      I imagine Microsoft wants this more than anyone else. I imagine it could be used to provide MS with universal telemetry for everything a user does on a system even in third-party apps w/o any MS telemetry built in. Sure MS doesn't say they will use it for this *now*, but ... So, good for them, not for us... /super-cynical

      • Re:So.... (Score:5, Insightful)

        by rudy_wayne ( 414635 ) on Sunday November 24, 2024 @08:14PM (#64969399)

        What customers actually want this feature? I'm curious. All I've heard is negative feedback about this thing. Did anyone actually ask for it?

        I imagine Microsoft wants this more than anyone else. I imagine it could be used to provide MS with universal telemetry for everything a user does on a system even in third-party apps w/o any MS telemetry built in.

        But, how exactly is all this telemetry actually beneficial to Microsoft? I guarantee NOBODY inside Microsoft can explain, in detail, exactly what benefit is gained other than some extremely vague hand-waving and "sell more advertising".

        It is literally nothing more than the old meme from years ago:

        1. Collect massive amounts of data
        2. ?????
        3. Profit!!

        • by gweihir ( 88907 )

          Who said MS management was rational? There is ample evidence that it is not.

          • by stooo ( 2202012 )

            For getting money, M.S. is actually very rational.

            • by gweihir ( 88907 )

              Is it rational to only focus on money when you are actually selling a product? I think not.

              • Is it rational to only focus on money when you are actually selling a product? I think not.

                MS is a for-profit organization. Its goal is to maximize profits for its shareholders. I.e. to make money - NOT to sell a product: selling a product is a way to make money, but by no means the only one.

                • by stooo ( 2202012 )

                  here, they sell the user which is the product.

                • by gweihir ( 88907 )

                  Soo, strategic survival is not a factor? That would explain a lot. Because MS has come close to strategic death already and they will die if they continue like this.

        • by vbdasc ( 146051 )

          Massive amounts of data is the new gold, these days.

          The AI is starving for data.

        • But, how exactly is all this telemetry actually beneficial to Microsoft?

          The AI that you will be running will analyze the details of your computer usage and find exactly how best to allow Microsoft to manipulate you. Microsoft will be the gateway to your mental domination. Everyone will be paying Microsoft to control you to buy their products or vote for their candidate. It is really quite breathtaking the amount of control they seek to deliver.

          They will fail; however, the process of their failure will be extremely painful for everyone.

      • Leaving aside the question of *why* they want this, the more fundamental question for your conspiracy theory is *how* they go about it. Why bother developing a massive user tool, they already have extensive telemetry services in windows and already collect huge amounts of data.

        There's literally no reason to create Recall for telemetry. It's like buying a second car to drive to the supermarket because you don't want to use your first car.

        A good conspiracy theory has something in it for the conspirator and ne

      • Sure MS doesn't say they will use it for this *now*, but ... So, good for them, not for us... /super-cynical

        That is what the AI running on your computer is for: To analyze and make decisions about your behavior.

        No fucking way am I participating. In no way, shape, or form, will I participate in this. I will not be paying for my own noose.

    • >What customers actually want this feature?

      The FBI, CIA...

    • I wouldn't say "want" as such. Could find a use for. Maybe. More than once or twice a week I'll remember something vaguely enough that trying to find it is nearly impossible. A barely remembered conversation in an IM window or a website that had useful information about a topic that I didn't know was going to be useful later on. If I had something that was transcribing the text content of my whole screen organised by time/date and some sort of LLM driven "context" I could see myself getting some use out of

      • Re:So.... (Score:4, Insightful)

        by unrtst ( 777550 ) on Monday November 25, 2024 @11:08AM (#64970543)

        More than once or twice a week I'll remember something vaguely enough that trying to find it is nearly impossible.

        This seems to be the one use case people mention, and also what Recall markets itself for.

        If I had something that was transcribing the text content of my whole screen organised by time/date and some sort of LLM driven "context" I could see myself getting some use out of it.

        This is the part that breaks my brain. This is nearly the worst possible implementation if that's the goal. TFS even notes the delays between screenshots as an issue. That quick chat in an IM window? May not get screenshot at all and, if it did, will likely have missed your reply just before you closed that window.

        All IM clients have some form of history (even if optional).
        All email clients have drafts, sent, and all the incoming data.
        All browsers have history and cache of all files downloaded (up to personally set limits).
        Your office suite saves files to the filesystem, and utilities can likely read their contents for indexing.
        If you add a keylogger, you'd also have all possible inputs you have made (onscreen keyboard via mouse excluded, but that could be fashioned to log as well).

        Slap a search interface over all that data and you can do recall like stuff and get the actual files or contextual text content, along with timestamps and all that stuff as well. This has been done before to various degrees.

        FWIW, if anyone sees that and thinks, "but my browser cache gets SOOO big that I regularly have to purge it, so won't this get even bigger?" Yes. And guess how much bigger it would be to save full screen images of the text, rather than just the text files?

        Trying to do anywhere near as good a job as what we already have, but doing it via periodic screenshots that are then AI parsed for text and image info... a fools errand. It's clearly not a good way to go about that goal. So what does it add?
        * screenshots, for whatever that's worth. You could see what else you had open at that time... assuming you could find a suitable screenshot.
        * image analysis, so you can ask for "firetruck" and get screenshots that include images of firetrucks. ... but this COULD be added to the other system by adding an image analysis to the cache files and filesystem to index that metadata.
        * lazy data collection - no need to retrofit anything, or know anything about the other apps on the system, or look at any structures of any kind. Just hole hog screenshot and brute force it.

        I'm must be overlooking something huge. Augmenting the existing data with periodic screenshots may have been a small but nice bonus, but using only the screenshots? Where's the logic in that?

      • by AvitarX ( 172628 )

        They should use a small language model and do it locally.

        Using a large language model and sending it off seems like a bad idea.

    • by vbdasc ( 146051 )

      What customers actually want this feature? I'm curious.

      Microsoft itself. Windows is moving towards making its users the product, and is almost there.

    • by jd ( 1658 )

      Mostly spyware vendors, as it means they can reduce their code size and thus costs.

  • What is the purpose? (Score:5, Interesting)

    by flmngbrd ( 795007 ) on Sunday November 24, 2024 @07:54PM (#64969367)
    Besides stealing everyone's data?
    • Why would there be a need for another purpose?

    • by jd ( 1658 )

      Spyware is big business, just as browsers once were.

      Microsoft is doing to spyware vendors what it did to browser vendors when they integrated Internet Explorer.

      Government sponsorship of data theft is worth a lot of money, so if Microsoft can out-compete hacking groups like North Korea's Lazarus team with a rival integrated product, why would governments buy anything else?

    • Recall Recall....
      Recall Recall....

  • Microsoft hasn't tested the underpinnings for long enough in real world use within other products. This massive oversight will be their undoing because if users see it running like crap when it finally hits GA, then users will turn it off.

    To a consumer, Recall will be perceived to be crap if it: 1) Can't recognise text and objects in a captured snapshot to at the standard of Apple/Google Photos;
    2) Can't be navigated anywhere near as quickly as the aforementioned tools for any reason;
    3) Doesn't index or
  • Or does he have some special privilege to completely disable such features?
    Or is he just using a Mac?
    This feature is a privacy nightmare waiting to happen.

    • He's C Suite. He's probably using a mac lol. (And he wouldn't be the first , both him and Ballmer have been seen in public using macs and macos)

  • If there is anything that would finally force me to give up Windows, this will be
    the proverbial straw that breaks the camel's back.

    Giving up Windows means giving up a lot of software I use that is Windows only
    and has either a poor Linux replacement, or none at all.

    But this " spy on everything you do " bullshit will finally force me to make that
    decision.

    • by HiThere ( 15173 )

      I read the Windows license agreement, and that caused me to decline to have, use, or install MSWindows around 1998. Linux didn't have a decent word processor yet, but I switched anyway. It took awhile to convince my wife, so we first switched to Macs, but after awhile I was able to convince her that that license agreement was also to be avoided.

    • I stopped daily driving windows a long time ago, but I do still use it frequently. VMs with windows for those troublesome programs turned out to be a better windows experience than bare metal windows itself for all but games. And for games I'd rather have a dedicated game box than risk some dodgy anti-cheat deep scanning my private files. Yes, it's hardly "giving up windows" if you're still using it in a VM, but I'd say don't let perfect be the enemy of good enough and enjoy the fact that recall will only b
  • How awesome is it that Windows users have the privilege of beta testing this wonderful new feature? Isn't it a marvelous world where users get to be unpaid beta testers for a feature which none of them asked for and most don't want? Kudos to Microsoft for making sure that said feature also renders their already flaky OS even more unreliable and less responsive. Golly gee, it's a great time to be alive!

  • Linux (Score:1, Redundant)

    by ke6rji ( 122740 )

    This is just one more reason to use Linux

  • by PPH ( 736903 ) on Sunday November 24, 2024 @10:02PM (#64969569)

    "Welcome to 2030. I own nothing, have no privacy, and life has never been better."

    • by vbdasc ( 146051 )

      250AD. Roman plebs had bread and circuses, and its life had never been better. And the Empire was rapidly collapsing.

  • The right way to introduce a new, experimental feature is through something like the Windows Insider program where curious people volunteer to be beta testers.
    The wrong way is to enable it by default and foist it on unprepared and clueless users

  • ...who still wonders about storage space?
    I know storage is cheap, but I don't want my hd filled with 18 million screenshots of my desktop (aside from a host of other reasons I find this repellent).

  • Why snapshots? (Score:1, Interesting)

    by christoban ( 3028573 )

    Why does it need to keep snapshots at all?? Can't it just extract as much data as possible as it runs, then save that for later instead of screenshots?

  • "A strange game. The only winning move is not to play." aka "Wargames"
  • LOL, as if Secure Boot was somehow going to prevent the swiss cheese that is Windows' security model from leaking the data all over the damn place.

    The whole point of Recall is to send that data to M$, the Secure Boot requirement is so that M$ knows you can't prevent them from harvesting the data, and TPM 2.0 is so M$ can sell the data as "authentic" to advertisers and adversaries.
  • while I am no fan of this technology, of course there are issues, it's a public preview build. It's prerelease. What did the author expect?
  • The solution to Windows turning into a marketing device and personal information vacuum: Linux Desktop.

    Let the flame wars commence. My personal preference is Linux Mint. I've been using it on my desktop workstation and my laptop for the last 6 years with zero complaints. I have Windows VMs (VMWare and KVM) that I use for software development, but when one of them goes stupid thanks to Windows updates or general Windows OS stupidity, I just roll it back to the last weekly snapshot. But all my personal co

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