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Microsoft Windows

A New Year's Gift From Microsoft: Surprise, Your Scanners Don't Work (theregister.com) 38

Windows 11 24H2 continues to experience issues with multifunction devices using the eSCL scan protocol, despite Microsoft marking the problem as resolved. According to a Register reader, "It works on a Windows 10 machine, but not on Windows 11, unless both the computer and the scanner are on wired Ethernet." From the report: Microsoft issued a compatibility safeguard hold on USB-connected devices using the Scanner Communication Language (eSCL) protocol in November after users who installed the Windows update experienced glitches with device discovery. The issue was reported resolved by Microsoft in December. However, it seems that KB5048667 might not have fixed all the problems for Canon owners. According to our reader: "Canon support tells me that the 24H2 eSCL issue still is not fixed." We asked Microsoft about the situation, but despite telling us it was looking into the problem on Friday, December 20, the company has yet to provide any further details. Canon was more forthcoming. A spokesperson told The Register it was aware of a problem impacting devices using ScanGear MF.

ScanGear MF is a scanner driver provided by Canon and allows customers to configure advanced settings for scanning. Canon does not appear to be changing its code to rectify whatever problems had been brought on by the Windows 11 update. The spokesperson said: "Microsoft is currently working on an OS amendment to resolve this and we are keeping in close contact with them. The timing for resolving this is yet to be confirmed by Microsoft, however we expect to receive the plan to fix in January 2025." Customers affected by the issue, which manifests itself with a communications error message, according to Canon's support forum, are advised to use either native Microsoft software solutions or go fully wired via USB.

A New Year's Gift From Microsoft: Surprise, Your Scanners Don't Work

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  • by Anonymous Coward

    I am so glad I use WSUS and group policy objects for those computers that have to use Windows so I can block this forced beta testing by consumers.

  • by SmaryJerry ( 2759091 ) on Friday January 03, 2025 @08:02PM (#65060865)
    Just one of many things broken with the latest updates in December. Remote desktop doesn't work properly - always forces me to remote in at least twice now if I'm not on the network. Also, any macros or anything that run for like over an hour just break the windows search bar, it stops loading altogether or extremely slowly loads. It makes no sense whatsoever since office apps shouldn't be affecting the windows search bar at all.
    • Microsoft Office shouldn't be so invasive in a Windows installation as it is.

      You probably won't be able to guess how invasive it actually is. Take a fresh Windows installation, install any Microsoft Office into this installation. Reboot this Windows system and uninstall Microsoft Office.

      Now take a look at the registry and the amount of system files that have been altered. A surgeon would describe what you are about to see as the equivalent of a 'peek and shriek' surgery operation.

      So yes, I agree with you th

      • Microsoft Office shouldn't be so invasive in a Windows installation as it is.

        On what basis? It delivers a fundamentally different version of OneDrive, a fundamentally different version of Teams, it integrates Sharepoint functions into explorer, and much of what goes on in the registry is simple configuration which you may want to persist for the user through reinstall of applications.

        Office isn't just Word or a Spreadsheet. It's like comparing an aspirin to the COVID vaccine, you absolutely expect there to be lingering changes to the system given what it does under the hood.

        After that realization I am waning myself of Office completely.

        So somet

        • by pjt33 ( 739471 )

          I would assume on the basis that it's an independent product and Microsoft, of all companies, ought to be aware of the risks of abusing a monopoly. You seem to suggest that it's not an independent product, and in that case I wonder how long before the next big suit for monopoly abuse.

        • but the way we use Office in 2025 is quite different to the past.

          In what ways? I seriously have reservations about that. Perhaps a tad of arrogance is spoiling your opinion regarding use.

          So something you didn't understand scared you

          About the understanding part:
          The software I make, uses several methods to send/receive messages for all layers in the very regulated European energy industry. One of those used to be via Exchange, Outlook and Extended MAPI. It does so in a completely automated fashion. Some messages needed always encryption, others were regulated to sometimes have encryption enabled. Some messages had ru

          • In what ways? I seriously have reservations about that. Perhaps a tad of arrogance is spoiling your opinion regarding use.

            I mean really? Okay, let's rewind to 2005 where people used word to edit word files on their local PC. Now compare that to 2025 where OneDrive is integrated into explorer, I double click on a file and Word opens it in a shared environment directly on a Sharepoint backed server because a colleague of mine is busy editing this file I shared with them earlier. At a system level file and permission synchronisation is handled by the OS / OneDrive, and yet administered directly through Word itself.

            Back in 2005 I

        • by ebunga ( 95613 )

          An application should not alter the operating system.

          • The operating system isn't altered. The kernel is just fine and untouched. If you want to call the registry and the addition of some files in the Windows folder the "operating system" then you need to consider the root folder of a Linux distribution the operating system as well including /etc folder.

            Many applications by their nature (both in Windows and Linux) need to touch configuration options of the operating system, not the least of which are VPNs, or any cloud storage application - needs integration in

  • I couldn't get the damned thing to scan directly to my computer, anyway! It's somehow easier to get it to send the file to my OneDrive.

    • It's somehow easier to get it to send the file to my OneDrive.

      Jokes on you. You gave them a direct upload from the scanner to do with as they pleased.

  • I have a Canon D570 connected wirelessly and it seems to work (apart from the fact that the image is upside down)

  • Yet another proprietary protocol that had to be reverse engineered. (Despite it being "vendor-neutral".) Looks like it's based on Avahi / Bonjour and (Unauthenticated) HTTP.

    So how long until someone finds yet another exploit in the insecure HTTP server "driver"? Also, can we get some actual programmers doing driver development instead of web app designers? Two bucks says Microsoft's problems are because they either tried to lock out some garbage, or because Canon decided to use some crazy JS framework tha
  • it would be solved by tech without an interesting name.
    Or at least sane.

    Burma Shave
    #ifyouknowyouknow

  • My 20 year-old Canon scanner is still working fine for me (always has) but I'm on Mint so I'm not sure what to do. How concerned should I be?

  • ScanGear Mother F#cker!!

    I can't be the only one who thought that.
  • My 5 year old PC, which is perfectly capable of running current games and productivity software isn't supported by Windows 11 because it doesn't have TPM (or TPS cover sheets... or some other such nonsense) so it's running on Windows 10 and that's where it's going to stay when I build my new PC.

    My new laptop came with Windows 11 and, not wanting, copilot, I went in and forcibly blocked Windows 11 updates.

    Now I'm probably going to have to update SOMETIME as software and games drop support for older OS but, l

  • by quiberon2 ( 986274 ) on Saturday January 04, 2025 @03:01AM (#65061233)
    https://www.linux.com/news/lin... [linux.com] describes a Linux distribution which runs as a screensaver for Microsoft Windows. That version is downloadable here https://sourceforge.net/projec... [sourceforge.net] ( check the sha256sum ) and the best-so-far version is here https://sourceforge.net/projec... [sourceforge.net] . There is further documentation here https://github.com/tjcw/screen... [github.com] . Ark by amateurs, Titanic by Professionals !
  • We should let developers gain experience with these new devices [youtube.com]
  • I keep reading these horror stories about Microsoft updates and I laugh. In 30 years I have not had to deal with MS junk.
  • My main computer is a Mac. I had MS Office and they had an update that screwed that up # one point.
    • My main computer is a Mac. I had MS Office and they had an update that screwed that up # one point.

      What macOS-compatible Office Suite do you use now?

      • I don't anymore !! I use Numbers and it as good as Excel which was the main thing I used out of Office !
        • I don't anymore !! I use Numbers and it as good as Excel which was the main thing I used out of Office !

          I use Numbers, too.

          Haven't done much with Pages, and nothing with Keynote.

  • I had hoped for Fear, Surprise, Ruthless efficiency, An almost fanatical devotion to the Pope and Nice red uniforms.

  • Windows has always been garbage. Any upgrade or update means vast amounts of wasted time, if for no other reason than artists needed to change the UI, and usually for far more reasons.

  • How do they pull this crap off? I remember when the Win10 anniversary update broke my USB hub! It had worked on Win10 for a year, and still worked on Linux, but not on Win10 build 1607 and later.

    What's the matter with these people?

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