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The Courts

Big Three Carriers Pay $10 Million To Settle Claims of False 'Unlimited' Advertising (arstechnica.com) 14

Jon Brodkin reports via Ars Technica: T-Mobile, Verizon, and AT&T will pay a combined $10.2 million in a settlement with US states that alleged the carriers falsely advertised wireless plans as "unlimited" and phones as "free." The deal was announced yesterday by New York Attorney General Letitia James. "A multistate investigation found that the companies made false claims in advertisements in New York and across the nation, including misrepresentations about 'unlimited' data plans that were in fact limited and had reduced quality and speed after a certain limit was reached by the user," the announcement said.

T-Mobile and Verizon agreed to pay $4.1 million each while AT&T agreed to pay a little over $2 million. The settlement includes AT&T subsidiary Cricket Wireless and Verizon subsidiary TracFone. The settlement involves 49 of the 50 US states (Florida did not participate) and the District of Columbia. The states' investigation found that the three major carriers "made several misleading claims in their advertising, including misrepresenting 'unlimited' data plans that were actually limited, offering 'free' phones that came at a cost, and making false promises about switching to different wireless carrier plans."

"AT&T, Verizon, and T-Mobile lied to millions of consumers, making false promises of free phones and 'unlimited' data plans that were simply untrue," James said. "Big companies are not excused from following the law and cannot trick consumers into paying for services they will never receive." The carriers denied any illegal conduct despite agreeing to the settlement. In addition to payments to each state, the carriers agreed to changes in their advertising practices. It's unclear whether consumers will get any refunds out of the settlement, however.
These are the following changes the three carriers agreed upon, as highlighted by the NY attorney general's office:

- "Unlimited" mobile data plans can only be marketed if there are no limits on the quantity of data allowed during a billing cycle.
- Offers to pay for consumers to switch to a different wireless carrier must clearly disclose how much a consumer will be paid, how consumers will be paid, when consumers can expect payment, and any additional requirements consumers have to meet to get paid.
- Offers of "free" wireless devices or services must clearly state everything a consumer must do to receive the "free" devices or services.
- Offers to lease wireless devices must clearly state that the consumer will be entering into a lease agreement.
- All "savings" claims must have a reasonable basis. If a wireless carrier claims that consumers will save using its services compared to another wireless carrier, the claim must be based on similar goods or services or differences must be clearly explained to the consumer.

The advertising restrictions are to be in place for five years.
AI

Apple Will Revamp Siri To Catch Up To Its Chatbot Competitors (nytimes.com) 10

An anonymous reader quotes a report from the New York Times: Apple's top software executives decided early last year that Siri, the company's virtual assistant, needed a brain transplant. The decision came after the executives Craig Federighi and John Giannandrea spent weeks testing OpenAI's new chatbot, ChatGPT. The product's use of generative artificial intelligence, which can write poetry, create computer code and answer complex questions, made Siri look antiquated, said two people familiar with the company's work, who didn't have permission to speak publicly. Introduced in 2011 as the original virtual assistant in every iPhone, Siri had been limited for years to individual requests and had never been able to follow a conversation. It often misunderstood questions. ChatGPT, on the other hand, knew that if someone asked for the weather in San Francisco and then said, "What about New York?" that user wanted another forecast.

The realization that new technology had leapfrogged Siri set in motion the tech giant's most significant reorganization in more than a decade. Determined to catch up in the tech industry's A.I. race, Apple has made generative A.I. a tent pole project -- the company's special, internal label that it uses to organize employees around once-in-a-decade initiatives. Apple is expected to show off its A.I. work at its annual developers conference on June 10 when it releases an improved Siri that is more conversational and versatile, according to three people familiar with the company's work, who didn't have permission to speak publicly. Siri's underlying technology will include a new generative A.I. system that will allow it to chat rather than respond to questions one at a time. The update to Siri is at the forefront of a broader effort to embrace generative A.I. across Apple's business. The company is also increasing the memory in this year's iPhones to support its new Siri capabilities. And it has discussed licensing complementary A.I. models that power chatbots from several companies, including Google, Cohere and OpenAI.
Further reading: Apple Might Bring AI Transcription To Voice Memos and Notes
China

Tech Exec's Videos Spark Clash Over China's Work Culture 19

Search giant Baidu fires its head of public relations after she outraged Gen Z workers. From a report [non-paywalled link]: The head of public relations at a major Chinese tech firm gained hundreds of thousands of followers seemingly overnight after posting a series of viral videos laying out her unapologetically tyrannical management style. The videos also earned her a pink slip from her employer after they set off an explosion of criticism among Gen Z Chinese fed up with the intense work culture that prevails in their country's tech industry.

"I'm not your mother-in-law. I'm not your mom," Qu Jing, a vice president at Chinese search giant Baidu, said in one widely excoriated clip, referring to a colleague who was struggling with a recent breakup. "I only care about your results." In other videos, she criticized employees who didn't want to work weekends and dismissed complaints from one subordinate that messages she sent to a group chat late at night had kept a crying child awake. "Why should it be my business that your child was crying?" she said.

On Thursday, as public outrage soared, Qu removed the videos from her account on Douyin, TikTok's sister platform in China, and replaced them with an apology. She said she had tried to do a good job but had been too impatient and hadn't adopted "a proper approach." Baidu Chief Executive Robin Li was furious at Qu and fired her on Thursday, according to people familiar with the matter. A top Baidu executive told employees that Qu's comments were "inappropriate and didn't represent and reflect the real culture and values of Baidu," the people said. The management also promised to review the company's corporate culture and working systems, they said.

China's hard-charging tech industry relies heavily on a Darwinian work culture that demands near-total devotion to the workplace. Tech workers coined the term "996" to describe the typical schedule: 9 a.m. to 9 p.m., six days a week. Half a decade ago, videos like Qu's were just as likely to garner a shrug as generate controversy. But younger Chinese, much like their counterparts in the U.S., are increasingly skeptical of the pressure to work themselves ragged in pursuit of financial success. They have coined their own terms -- "lying flat" and "letting it rot" -- to describe their antipathy to the grinding ethos of 996.
AI

Will Chatbots Eat India's IT Industry? (economist.com) 60

Economist: What is the ideal job to outsource to AI? Today's AIs, in particular the Chatgpt-like generative sort, have a leaky memory, cannot handle physical objects and are worse than humans at interacting with humans. Where they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. This happens to be the forte of giant existing outsourcing businesses -- India's information-technology companies. Seven of them, including the two biggest, Tata Consultancy Services (TCS) and Infosys, collectively laid off 75,000 employees last year. The firms say this reduction, equivalent to about 4% of their combined workforce, has nothing to do with ai and reflects the broader slowdown in the tech sector. In reality, they say, ai is an opportunity, not a threat.

Business services are critical to India's economy. The sector employs 5m people, or less than 1% of Indian workers, but contributes 7% of GDP and nearly a quarter of total exports. Simple services such as call centres account for a fifth of those foreign revenues. Three-fifths are generated by it services such as moving data to the computing cloud. The rest comes from sophisticated processes tailored for individual clients. Capital Economics, a research firm, calculates that an extreme case, in which ai wiped out the industry entirely and the resources were not reallocated, would knock nearly one percentage point off annual GDP growth over the next decade in India. In a likelier scenario of "a slow demise," the country would grow 0.3-0.4 percentage points less fast. The simplest jobs are the most vulnerable. Data from Upwork, a freelancing platform, shows that earnings for uncomplicated writing tasks like copy-editing fell by 5% between Chatgpt's launch in November 2022 and April 2023, relative to roles less affected by ai. In the year after Dall-e 2, an image-creation model, was launched in April 2022, wages for jobs like graphic design fell by 7-14%. Some companies are using AI to deal with simple customer-service requests and repetitive data-processing tasks. In April K. Krithivasan, chief executive of TCS, predicted that "maybe a year or so down the line" chatbots could do much of the work of a call-centre employee. In time, he mused, AI could foretell gripes and alleviate them before a customer ever picks up the phone.

Mars

NASA's Proposed Plasma Rocket Would Get Us to Mars in 2 Months (gizmodo.com) 160

Last week, NASA announced it is working with a technology development company on a new propulsion system that could transport humans to Mars in only two months -- down from the current nine month journey required to reach the Red Planet. Gizmodo reports: NASA's Innovative Advanced Concepts (NIAC) program recently selected six promising projects for additional funding and development, allowing them to graduate to the second stage of development. The new "science fiction-like concepts," as described by John Nelson, NIAC program executive at NASA, include a lunar railway system and fluid-based telescopes, as well as a pulsed plasma rocket.

The potentially groundbreaking propulsion system is being developed by Arizona-based Howe Industries. To reach high velocities within a shorter period of time, the pulsed plasma rocket would use nuclear fission -- the release of energy from atoms splitting apart -- to generate packets of plasma for thrust. It would essentially produce a controlled jet of plasma to help propel the rocket through space. Using the new propulsion system, and in terms of thrust, the rocket could potentially generate up to 22,481 pounds of force (100,000 Newtons) with a specific impulse (Isp) of 5,000 seconds, for remarkably high fuel efficiency. [...]

The pulsed plasma rocket would also be capable of carrying much heavier spacecraft, which can be then equipped with shielding against galactic cosmic rays for the crew on board. Phase 2 of NIAC is focused on assessing the neutronics of the system (how the motion of the spacecraft interacts with the plasma), designing the spacecraft, power system, and necessary subsystems, analyzing the magnetic nozzle capabilities, and determining trajectories and benefits of the pulsed plasma rocket, according to NASA.

Apple

Apple Apologizes For Tone-Deaf Ad That Crushed Human Creativity To Make an iPad (engadget.com) 175

Apple has apologized for its tone-deaf "Crush!" ad that sparked a furious backlash with artists, musicians and other creators. AdAge reports that Apple said the video "missed the mark" and has scrapped plans to run the cutesy-turned-cringey commercial on TV. From a report: It's clear that Apple intended for the ad to serve as a metaphor for all the myriad creative tools one has when they throw down $1,000 or more for a new iPad Pro. Run during Tuesday's event, the video shows a series of musical instruments and other tools for human expression, including a guitar, drums, trumpet, amplifiers, record player, TV and much more. "All I Ever Need Is You" by Sonny & Cher soundtracks the clip.

Soon, it's revealed that the objects are all sitting on an industrial crusher, which descends upon the scattered creative instruments, exploding in plumes of satisfyingly colorful smoke. But when the crusher pulls back up, we see that everything was transformed into a shiny new iPad Pro.

Medicine

Neuralink's First Implant Partly Detached From Patient's Brain (theguardian.com) 104

Ancient Slashdot reader jd shares a report from The Guardian: Neuralink's first attempt at implanting its chip in a human being's skull hit an unexpected setback after the device began to detach from the patient's brain, the company revealed on Wednesday. The patient, Noland Arbaugh, underwent surgery in February to attach a Neuralink chip to his brain, but the device's functionality began to decrease within the month after his implant. Some of the device's threads, which connect the miniature computer to the brain, had begun to retract. Neuralink did not disclose why the device partly retracted from Arbaugh's brain, but stated in a blog post that its engineers had refined the implant and restored functionality.

The decreased capabilities did not appear to endanger Arbaugh, and he could still use the implant to play a game of chess on a computer using his thoughts, according to the Wall Street Journal, which first broke the news of the issue with the chip. The possibility of removing the implant was considered after the detachment came to light, the Journal reported. [...] Arbaugh praised the implant during a demonstration in March and said that it had "already changed his life," while also stating that it had not been perfect and they "have run into some issues."

Apple

Is the Era of Stickers In Apple Boxes Coming To an End? (9to5mac.com) 55

Citing a memo distributed to Apple Store employees, 9to5Mac reports that the new iPad Pro and iPad Air lineups will not include Apple stickers in the box -- "a key piece of memorabilia" that dates back as far as 1977's Apple II, notes Ars Technica. While the company says that this is part of its environmental goals to completely remove plastic from its packaging, it begs the question: is the era of stickers in Apple boxes coming to an end? 9to5Mac reports: The M3 MacBook Air that launched in March includes stickers in the box, but Apple Vision Pro (which launched in February) does not. Will the iPhone 16 include stickers in the box? Only time will tell. Ars' Andrew Cunningham writes about the origins of the Apple stickers: Apple has included stickers with its products at least as far back as the Apple II in 1977 when the stickers still said "Apple Computer" on them in the company's then-favored Motter Tektura typeface (I couldn't track down a vintage Apple II unboxing, but I did find some fun photos of Apple enthusiast Dan Budiac opening a sealed-in-box mid-'80s-era Apple IIc, complete with rainbow pack-in stickers). I myself became familiar with them during the height of the iPod in the early to mid-2000s when Apple was still firmly a tech underdog, and people would stick white Apple logo stickers to their cars to show off their non-conformist cred and/or Apple brand loyalty.

As Apple's products became more colorful in the 2010s, the Apple logo stickers would sometimes be color-matched to the device you had just bought, a cute bit of attention to detail that has carried over into present-day MagSafe cables and color-matched iMac keyboards and trackpads.
The report notes that you can still request an Apple sticker at Apple Stores at the time of your purchase; however, Amazon, Best Buy, and other retailers don't appear to have them available.
Privacy

Maryland Passes Two Bills Limiting Tech Platforms' Ability To Track Users (theverge.com) 19

An anonymous reader quotes a report from The Verge: The Maryland legislature passed two bills over the weekend limiting tech platforms' ability to collect and use consumers' data. Maryland Governor Wes Moore is expected to sign one of those bills, the Maryland Kids Code, on Thursday, MoCo360 reports. If signed into law, the other bill, the Maryland Online Privacy Act, will go into effect in October 2025. The legislation would limit platforms' ability to collect user data and let users opt out of having their data used for targeted advertising and other purposes. Together, the bills would significantly limit social media and other platforms' ability to track their users -- but tech companies, including Amazon, Google, and Meta, have opposed similar legislation. Lawmakers say the goal is to protect children, but tech companies say the bills are a threat to free speech.

Part of the Maryland Kids Code -- the Maryland Age-Appropriate Design Code Act -- will go into effect much sooner, on October 1st. It bans platforms from using "system design features to increase, sustain, or extend the use of the online product," including autoplaying media, rewarding users for spending more time on the platform, and spamming users with notifications. Another part of the legislation prohibits certain video game, social media, and other platforms from tracking users who are younger than 18.
"It's meant to rein in some of the worst practices with sensible regulation that allows companies to do what's right and what is wonderful about the internet and tech innovation, while at the same time saying, 'You can't take advantage of our kids,'" Maryland state Delegate Jared Solomon, one of the bill's sponsors, said in a press conference Wednesday.

"We are technically the second state to pass a kids code," Solomon told The New York Times. "But we are hoping to be the first state to withstand the inevitable court challenge that we know is coming."
AI

Apple To Power AI Tools With In-House Server Chips This Year (bloomberg.com) 16

Apple will deliver some of its upcoming AI features this year via data centers equipped with its own in-house processors, part of a sweeping effort to infuse its devices with AI capabilities. From a report: The company is placing high-end chips -- similar to ones it designed for the Mac -- in cloud-computing servers designed to process the most advanced AI tasks coming to Apple devices, according to people familiar with the matter. Simpler AI-related features will be processed directly on iPhones, iPads and Macs, said the people, who asked not to be identified because the plan is still under wraps.

The move is part of Apple's much-anticipated push into generative artificial intelligence -- the technology behind ChatGPT and other popular tools. The company is playing catch-up with Big Tech rivals in the area but is poised to lay out an ambitious AI strategy at its Worldwide Developers Conference on June 10. Apple's plan to use its own chips and process AI tasks in the cloud was hatched about three years ago, but the company accelerated the timeline after the AI craze -- fueled by OpenAI's ChatGPT and Google's Gemini -- forced it to move more quickly. The first AI server chips will be the M2 Ultra, which was launched last year as part of the Mac Pro and Mac Studio computers, though the company is already eyeing future versions based on the M4 chip

Businesses

Dell Makes Return-To-Office Push With VPN, Badge Tracking (arstechnica.com) 104

Dell is making sure its employees follow the company's updated return-to-office policy through a series of new tracking techniques. According to The Register, Dell will track employees' badge swipes and VPN connections and include a color-coded attendance grading system that summarizes employee presence.

"In the latest Jeff Clarke return-to-grade-school initiative, HR will be keeping an attendance report card on employees, grading them at four levels based on how well they meet the goal of being in the office 39 days a quarter," a source familiar with Dell told The Register, referring to the IT giant's chief operating officer. "Employees who do not meet the attendance requirement will have their status escalated up the ladder to Jeff Clarke, who apparently believes that being a hall monitor trumps growing revenue." From the report: Starting next Monday, May 13, the enterprise hardware slinger plans to make weekly site visit data from its badge tracking available to employees through the corporation's human capital management software and to give them color-coded ratings that summarize their status. Those ratings are: Blue flag indicates "consistent onsite presence"; Green flag indicates "regular onsite presence"; Yellow flag indicates "some onsite presence"; Red flag indicates "limited onsite presence".

A second Dell source explained managers aren't on the same page about the consequences of the color tiers, with some bosses suggesting employees want to remain Blue at all times and others indicating there's more leeway and they could put up with a few red flags. "It's a shit show here," we're told. [...] "Dell is tracking badge-ins and VPN connections to ensure employees are onsite when they claim they are (to deter 'coffee badging' or scanning your badge then going immediately home)," a third source told us. "This is likely in response to the official numbers about how many of our staff members chose to remain remote after the RTO mandate." [...]

We're told that the goal of the worker tracking appears to be workforce attrition. "The problem is the market is soft right now for tech," our second source, pointing to recent AWS job cuts. "Everyone is laying off." This person anticipates further Dell layoffs over the summer, though no dates have been set. Our third source indicated that the onsite tracking policy seems unusually aggressive for Dell. "Even pre-pandemic, they never pushed or pressured folks to be in the office," this person said. "A common phrase used to be 'Work happens where you make it,' with the office often being a ghost town multiple times a week, or after lunch, or pre-holidays." Dell in February reported fiscal year 2024 revenue of $88.4 billion, down 14 percent from 2023, and profits of $3.2 billion.

The Internet

FCC Explicitly Prohibits Fast Lanes, Closing Possible Net Neutrality Loophole (arstechnica.com) 35

An anonymous reader quotes a report from Ars Technica: The Federal Communications Commission clarified its net neutrality rules to prohibit more kinds of fast lanes. While the FCC voted to restore net neutrality rules on April 25, it didn't release the final text of the order until yesterday. The final text (PDF) has some changes compared to the draft version released a few weeks before the vote.

Both the draft and final rules ban paid prioritization, or fast lanes that application providers have to pay Internet service providers for. But some net neutrality proponents raised concerns about the draft text because it would have let ISPs speed up certain types of applications as long as the application providers don't have to pay for special treatment. The advocates wanted the FCC to clarify its no-throttling rule to explicitly prohibit ISPs from speeding up applications instead of only forbidding the slowing of applications down. Without such a provision, they argued that ISPs could charge consumers more for plans that speed up specific types of content. [...]

"We clarify that a BIAS [Broadband Internet Access Service] provider's decision to speed up 'on the basis of Internet content, applications, or services' would 'impair or degrade' other content, applications, or services which are not given the same treatment," the FCC's final order said. The "impair or degrade" clarification means that speeding up is banned because the no-throttling rule says that ISPs "shall not impair or degrade lawful Internet traffic on the basis of Internet content, application, or service."
The updated language in the final order "clearly prohibits ISPs from limiting fast lanes to apps or categories of apps they select," leaving no question as to whether the practice is prohibited, said Stanford Law professor Barbara van Schewick.

Under the original plan, "there was no way to predict which kinds of fast lanes the FCC might ultimately find to violate the no-throttling rule," she wrote. "This would have given ISPs cover to flood the market with various fast-lane offerings, arguing that their version does not violate the no-throttling rule and daring the FCC to enforce its rule. The final order prevents this from happening."
Network

Full Repairs To Damaged Red Sea Internet Cables Delayed by Yemen Political Splits (bloomberg.com) 11

Full repairs to three submarine internet cables damaged in the Red Sea in February are being held up by disputes over who controls access to infrastructure in Yemeni waters. From a report: The Yemeni government has granted permits for the repair of two out of three cables, but refused the third because of a dispute with one of the cable's consortium members. Repairs to the Seacom and EIG cables have been approved, but the consortium that runs AAE-1, which includes telecommunications company TeleYemen, was not granted a permit by Yemen's internationally recognized government, according to documents seen by Bloomberg.

Three out of more than a dozen cables that run through the Red Sea, a critical route for connecting Europe's internet infrastructure to Asia's, were knocked offline by the Houthi-sunk Rubymar vessel in late February. Although the telecommunications data that passes along the damaged cables was re-routed, the incident highlighted the vulnerability of critical subsea infrastructure and the challenges of making repairs in a conflict zone. The dispute over the third cable derives from the split political control of TeleYemen, the country's sole telecommunications provider, a reflection of the country's broader geopolitical divisions.

Transportation

Minor Car Crashes Mean High Tech Repairs (cnn.com) 105

"With all the improvements in car safety over the decades, the recent addition of a plethora of high tech sensors and warnings comes with increased costs," writes longtime Slashdot reader smooth wombat. "And not just to have to have them on your car. Any time you get into an accident, even a minor one, it will most likely require a detailed examination of any sensors which may have been affected and their subsequent realignment, replacement, and calibration." CNN reports: Some vehicles require "dynamic calibration," which means, once the sensors and cameras are back in place, a driver needs to take the vehicle out on real roads for testing. With proper equipment attached the car can, essentially, recalibrate itself as it watches lane lines and other markers. It requires the car to be driven for a set distance at a certain speed but weather and traffic can create problems. "If you're in Chicago or L.A., good luck getting to that speed," said [Hami Ebrahimi, chief commercial officer at Caliber] "or if you're in Seattle or Chicago or New York, with snow, good luck picking up all the road markings."

More commonly, vehicles need "static calibration," which can be done using machinery inside a closed workshop with a flat, level floor. Special targets are set up around the vehicle at set distances according to instructions from the vehicle manufacturer. "The car [views] those targets at those specific distances to recalibrate the world into the car's computer," Ebrahimi said. These kinds of repairs also demand buildings with open space that meet requirements including specific colors and lighting. And it requires special training for employees to perform these sorts of recalibrations, he said

"The change that we've seen in the last five years is greater than we've seen, probably, in the last five decades," said Todd Dillender, chief operating officer of Caliber Collision, one of the biggest auto body repair companies in the United States with more than 1,700 locations across 41 states. [...] With a rapidly changing industry, qualified auto body repair technicians are in short supply, just as they are in the engine repair business. That's also led to upward pressure on pay in the industry as technicians have to be highly qualified and educated, Dillender said. That's good for people who work in the industry, of course, but tougher for those who pay, and for the insurance companies who, in turn, pay for the repairs.
A new study from consumer automotive group AAA says the cost to fix sensors and cameras in new vehicles "now accounts for more than a third of the post-crash repair costs," reports CNN. However, "no one, including AAA, recommends not getting these features because of repair costs," since many of them can cut crash rates in half and improve a car's overall safety.

"They're not going to prevent everything," said Greg Brannon, director of automotive engineering at AAA. "And when you are in a crash, there are additional costs so it's sort of the old 'there's no free ride' when it comes to these things."
Transportation

UK Startup 'Wayve' Gets $1 Billion Funding For Self-Driving Car Tech (bbc.com) 3

Wayve, a UK-based AI firm focused on developing self-driving car technology, has secured a record $1.05 billion in funding, with Microsoft and Nvidia participating in the round led by SoftBank. According to the BBC, this investment is the largest for an AI company in Europe. The BBC reports: Wayve says the funding will allow it to help build the autonomous cars of the future. [...] Wayve is developing technology intended to power future self-driving vehicles by using what it calls "embodied AI." Unlike AI models carrying out cognitive or generative tasks such as answering questions or creating pictures, this new technology interacts with and learns from real-world surroundings and environments. "[The investment] sends a crucial signal to the market of the strength of the UK's AI ecosystem, and we look forward to watching more AI companies here thrive and scale," said Wayve head Alex Kendall.

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