Slashdot is powered by your submissions, so send in your scoop

 



Forgot your password?
typodupeerror
×
Facebook Social Networks

Facebook Apologizes For 'Year In Review' Photos 218

Facebook this year showed users a compilation of photos drawn from their own gallery of uploaded images, but the automatic nature of the collation and display of those photos inspired the need for an apology on Facebook's part to at least one reader who was upset by the compiled pictures. That may sound silly, but even innocent data-mashing can touch real nerves. "Eric Meyer, a web design consultant and writer, is one of those people. Earlier this year, he lost his daughter to brain cancer on her sixth birthday. For that reason, Meyer wrote in a blog post, he had actively avoided looking at previews of his own automatically generated summary post. But Facebook put a personalized prompt advertising the feature in his newsfeed, he wrote, prominently featuring the face of his dead daughter -- surrounded by what appears to be clip art figures having a party."
This discussion has been archived. No new comments can be posted.

Facebook Apologizes For 'Year In Review' Photos

Comments Filter:
  • by Anonymous Coward

    Is this seriously how we want our lives run?

    Or do we want Facebook even deeper into our personal tish so their algorithm can "get it right" next time?

    • by Frosty Piss ( 770223 ) * on Saturday December 27, 2014 @09:08PM (#48682335)

      Or do we want Facebook even deeper into our personal tish so their algorithm can "get it right" next time?

      If for you, the answer is "no", than don't use Facebook.

      Problem solved.

      • And frankly, I stopped using Facebook for exactly this reason. I will not be reminded of my past events by an algorithm.
      • Re: (Score:3, Insightful)

        by Anonymous Coward

        We put pictures of things and people in facebook because we want to remember them or enjoy reviewing life experiences. It is our choice. I was delighted with the compilation in my Facebook because the appropriate comments making them special, were also included in the year in review. If someone passes away and we share this on Facebook, for our own history, then it is there to either heal us or to celebrate the life of the one in the picture. We can take the picture out of the review if we want to; we can a

    • by McGruber ( 1417641 ) on Saturday December 27, 2014 @09:50PM (#48682485)
      "When parents die they're buried in the ground, but when a child dies you bury the child in your heart" - korean proverb
      • by Richy_T ( 111409 )

        Wow, quite the twist at the end there. I thought this quote was going to be from Dick Chaney.

    • by Austerity Empowers ( 669817 ) on Saturday December 27, 2014 @10:10PM (#48682537)

      I didn't complain but I found some of the pictures it unearthed to be painful reminders, the early part of the year was lousy for me individually which evolved to be generally fantastic. Nevertheless, I think it's legit to complain and remind them that we upload pictures for a number of reasons, and the emotions attached to them change a lot over a year. Complaining in the form of feedback is perfectly acceptable. It's the incessant lawsuits and mass media editorials that wear on our nerves.

      I think the reasonable solution is to make this an optional feature that they advertise for instead of just dump on your page. Even allow you to choose the photos to show and save for posterity.

      • I take photographs each year at SXSW, just walking the street and looking for interesting people. Many of those people pose for me when they see the camera. Facebook picked one of those pictures for the cover of my album, so apparently they think my year is summed up by a group of people I don't know, one of which is giving a fake blowjob to a green balloon dildo.

        I didn't share the album with my friends and family - or open it at all.

      • I didn't complain but I found some of the pictures it unearthed to be painful reminders, the early part of the year was lousy for me individually which evolved to be generally fantastic. Nevertheless, I think it's legit to complain and remind them that we upload pictures for a number of reasons, and the emotions attached to them change a lot over a year. Complaining in the form of feedback is perfectly acceptable. It's the incessant lawsuits and mass media editorials that wear on our nerves.

        I think the reasonable solution is to make this an optional feature that they advertise for instead of just dump on your page. Even allow you to choose the photos to show and save for posterity.

        I agree. The photo on mine was completely innocuous but I'd still rather it never showed up.

        Facebook seems to have forgotten the fact that they're a social network, people tend to care about the social signals they send out, and the year in review sends out a message on their behalf that they may not like.

        I have my own standard for things I like to post, some random photo from my feed surrounded by tacky dancing figures isn't the kind of message I'd send out or want associated with myself. It's not a big de

      • by mjwx ( 966435 )

        I didn't complain but I found some of the pictures it unearthed to be painful reminders,

        Facebook decided my best "year in review" photo was one of my car accident. Sure I took a screenshot and used it as a joke but I can imagine how people being show pictures of their dead child would upset them. Facebook at least acknowledged that have removed it for now, as of a few hours ago Facebook is no longer showing me the mangled back end of a DC5S.

        Also, I'm pretty sure more than one person complained. Its only one getting media attention.

      • Complaining in the form of feedback is perfectly acceptable.

        Absolutely. Successful businesses generally prefer customers to complain than to have them leave without saying anything. Complaints provide data they can use to improve their service and retain customers. Of course, you can't please everyone, and sometimes you choose not to make changes to please dissatisfied customers because they're too costly or they would displease even more customers, but with the complaints you have more information to make those choices.

        There was a good book on this topic many years

  • Online life..... (Score:4, Insightful)

    by Kekke ( 236130 ) on Saturday December 27, 2014 @09:03PM (#48682313) Journal

    Terrible that these things happen...
    Yet another example that living in online world, you must be ready to always face what you leave behind.
    My hopes are that ppl really understood this really simple thing.

    It may not make a difference now what you post or do, yet in 5-10-20 years, it might be a huge thing in individuals life.

    • Re: (Score:2, Interesting)

      by peragrin ( 659227 )

      Don't worry only old people use Facebook anymore. Young kids don't want to be on the same social networks as their parents and so use other things.

    • This is not a symptom of online life. It just happened to be Facebook who brought up the memory this time, next time it maybe a polaroid found behind the couch or a drink conversation between friends.

        Your advice is not without warrent but it should apply to life in general not to online life only.

  • will they make money from it?
    • by ihtoit ( 3393327 )

      of course they do, data is their business. They don't give a shit about your family, they want to sell your profile to advertisers. That is it.

  • shocker (Score:5, Insightful)

    by Ritz_Just_Ritz ( 883997 ) on Saturday December 27, 2014 @09:07PM (#48682329)

    You voluntarily hand over your privacy to a group with a long history of treating your life as their product. And then you act shocked when they take liberties with what they feel is theirs....

    I find it hard to feel sorry for people who complain. Welcome to the flipside of being able to tell people that you passed gas while lunching at Starbucks with the press of a button. *yawn*

    • Re:shocker (Score:4, Insightful)

      by lucm ( 889690 ) on Saturday December 27, 2014 @09:37PM (#48682449)

      The answer from the Facebook guy is pretty good:

      "It's valuable feedback," Gheller said. "We can do better -- I'm very grateful he took the time in his grief to write the blog post."

      It's like when the clerk at the convenience store looks at the nudie mags and large bag of cheetos that you are buying and tells you "have a nice evening" on your way out. You know there's more to it than a polite goodbye but you can't prove it.

      • Re:shocker (Score:5, Insightful)

        by Kjella ( 173770 ) on Saturday December 27, 2014 @10:09PM (#48682535) Homepage

        Well you don't have to be a psychic to know what he's thinking: "How can we get our hands on some more metadata so we show users photos they want to remember?" Do you know what marketers did when they started getting too good at recognizing changes in shopping patterns like women being pregnant and consumers felt it was creepy? They made coupons with anti-offers, like next to the baby gear they were trying to sell you they'd put a lawn mower. That way users felt it was random and then it was okay. Besides that'd probably tie in well with their advertising, what mood you're in is probably very related to what ads you're susceptible to at the moment.

  • by Anonymous Coward

    Mine showed a photo that someone (or maybe even Facebook's automatic tagging thingie) had tagged me in, even though I was not in it. I'd just posted the thing without previewing it because I figured what the hell.

    Anyway, that photo was one that some girl had taken at a party I was not even at, where she was dressed pretty provocatively and making a lustful gesture. I don't even remember having seen the notification that I was tagged. In any case, my wife saw this and went into orbit, thinking I had been che

    • by Anonymous Coward on Saturday December 27, 2014 @09:36PM (#48682443)

      Mine showed a photo that someone (or maybe even Facebook's automatic tagging thingie) had tagged me in, even though I was not in it. I'd just posted the thing without previewing it because I figured what the hell.

      Anyway, that photo was one that some girl had taken at a party I was not even at, where she was dressed pretty provocatively and making a lustful gesture. I don't even remember having seen the notification that I was tagged. In any case, my wife saw this and went into orbit, thinking I had been cheating on her and was boasting about it on facebook. Now I've been sued for divorce and have lawyers demanding I turn over my hard drives. Add to that, all of my Facebook friends saw it and were like "what the hell?" It has been a total embarrassment and has basically ruined my life.

      Thanks a lot, Mr. Fuckerberg.

      You should have been using MyCleanPC.

    • Re: (Score:2, Funny)

      by Anonymous Coward

      If your life is so fragile that it could be ruined by facebook you didn't have much of a life.

    • by Anonymous Coward

      Now I've been sued for divorce and have lawyers demanding I turn over my hard drives.

      Note: if your wife is willing to sue you over a Facebook post and is not willing to listen to you about it, there was probably something wrong with the relationship before that. Marriages are not designed to be that fragile, socially or legally (to say nothing of religion obviously).

    • I'm sorry but if your wife is divorcing you because of a mis-tagged photo on Facebook then either:
      A: She is (in my opinion) doing you a favor by getting the hell out of your life.
      B: You two had a lot more problems already and this was just the final drop.

      Either way, if one photo can ruin your marriage the marriage was ment to be anyway. Personally I don't think this ruined your life (maybee it feels that way now) but it's made your life a lot better.

    • Wow... I bet that you now wish you had at least been to that party....

      But yes, something went wrong when people started to use the tagging as a way to connect people to some joke-pics just as a way of sharing.

  • by james_shoemaker ( 12459 ) on Saturday December 27, 2014 @09:13PM (#48682361)

    Facebook keeps showing me one of those also, for mine they picked a photo I took of a flood at our lake home. Images of our docks under water, tree limbs floating by, with a happy party border. I laugh each time I see it, but I can see not wanting some photos being revived onto my feed.

  • Anecdotally... (Score:5, Informative)

    by ildon ( 413912 ) on Saturday December 27, 2014 @09:22PM (#48682387)

    My "year in review" prominently displayed a picture of the back of my car having been crushed in when I got rear ended by a giant truck. My obvious response was "gee, thanks Facebook." Obviously that doesn't have anything on a picture of someone's deceased daughter, but it shows how poorly conceived the feature is.

    • Obviously that doesn't have anything on a picture of someone's deceased daughter, but it shows how poorly conceived the feature is.

      Facebook obviously assumed that pictures are posted because people want to remember, when some are posted because people don't want to forget. Seems like the same thing, but it's not. Either can be happy or sad. Context is everything.

  • "most-liked photos didn’t allow users to choose which photos they want to highlight" Well yes you could change the photos. And they were never shared publicly unless you wanted to share them. Finally you never had to see them at all, by not clicking the year in review link facebook had generated for you...
    • Actually I didn't click on it, Facebook conveniently placed a simulation of the year in review for me to see on my feed.

  • by Anonymous Coward

    This should not have been 'automatic'. I was greeted by an image of a pet i lost.

  • With Facebook being all about making sense of data for advertising purpose you would expect they would come up with some smart algorithm that would figure out the actual context behind posts. I'd expect Facebook to know when people are happy, sad, angry, drunk, silly etc. when they post and use that information not only for targeted advertising but for the benefit of their users.

    • As good as algorithms get, they still can't detect sarcasm or irony (including trolling). There's enough of that happening on the melodramatic Facebook feeds that it's probably wise not to attempt to auto-detect emotions too much.
  • The year in review is just a summary of what you yourself have posted. "Don't show me my own photos" seems like an unrealistic request for a mainstream service. I think the most that can be done is have a preference that people can check if they don't want their year in review. Facebook has plenty of ethical flaws, but this is not one of them.

    • by Nemyst ( 1383049 )
      You do realize that until the point where his daughter died, he very much wanted to see the photos and share them, right? You're essentially asking for a grieving father to go through his entire photo collection and mark his daughter's photos as "don't show this". That's in no way a solution.
      • by iamacat ( 583406 )

        Nope, just a simple option to not generate a year inreview. What exactly are you proposing? Requiring the other billion people to opt in?

      • You do realize that until the point where his daughter died, he very much wanted to see the photos and share them, right? You're essentially asking for a grieving father to go through his entire photo collection and mark his daughter's photos as "don't show this". That's in no way a solution.

        The solution is not to pretend that bad things don't happen. It's for our society to grow up and learn to accept that they do, and learn to take care of one another. If your daughter dies next year, at the end of the year, will you pretend it didn't happen? Someone with a happier year would have a happier year in review.

        People are confused by Facebook, it's just life with more ads.

        • The solution is not to pretend that bad things don't happen. It's for our society to grow up and learn to accept that they do, and learn to take care of one another. If your daughter dies next year, at the end of the year, will you pretend it didn't happen? Someone with a happier year would have a happier year in review.

          Yes. But as I already said above, this is exactly why not the review is the problem. It's the thoughtless "See the review of your fantastic year" line. A "Do you want us to create a year review at all" question would be a way to ask if somone had a happy year. A "rate your year" would even be better.

  • why Facebook? (Score:4, Insightful)

    by The_Rook ( 136658 ) on Saturday December 27, 2014 @10:07PM (#48682527)

    can someone explain to me why it's so important to have a Facebook account?

    • Why do you have a fucking Slashdot account, by the same logic?
    • by mjwx ( 966435 )

      can someone explain to me why it's so important to have a Facebook account?

      Parsing through translation computer...

      I've got an axe to grind against Facebook for whatever reason, can someone validate my beliefs... Pleeeeeease validate what I believe.

      But to answer your question, a lot of people use it to share thoughts, experiences, photographs and information with friends and family.

      Its convenient and most people also don't give a shit about metadata mining.

    • by n6kuy ( 172098 )

      can someone explain to me why it's so important to have a Facebook account?

      How else are you going to have more friends from high school than you ever actually had in high school?

    • by AmiMoJo ( 196126 ) *

      While I don't have a FB account, I understand why some people do. My friends used to communicate with text messages, and I was always in the loop. Then it all moved to Facebook, and fortunately they remember to invite me to things now but in the early days they either forgot or remembered right at the last moment.

      I can see many people being basically obliged to be on FB just to keep up with their social circles. From there it's easy to get sucked in, and people start tagging you on photos etc. It sucks and

  • I quite liked my year in review. The pictures were from some of my favorite events of the year. Whatever algorithm they used came up with a very nice collection of pictures.

  • by Stewie241 ( 1035724 ) on Saturday December 27, 2014 @10:27PM (#48682571)

    Some commenters are ridiculing how people were 'outraged' from the year in review. But if you look at the actual article by Eric (http://meyerweb.com/eric/thoughts/2014/12/24/inadvertent-algorithmic-cruelty/) - and note the title -'inadvertent algorithmic cruelty' it is much more an analysis of the design of the feature and applying human sensitivity to software design. His closing statement is 'If I could fix one thing about our industry, just one thing, it would be that: to increase awareness of and consideration for the failure modes, the edge cases, the worst-case scenarios.'

    It wasn't a rant against Facebook. It wasn't a 'woe is me, Facebook ruined my life'. It was a post about how Facebook's design has an affect on him that they probably weren't going for.

    Had it not been Eric Meyer, I would imagine there would have been no public apology, though perhaps just a rethink of the design.

    There wasn't really even a demand that Facebook change anything. But if you're Facebook, you might consider how many others are in a similar situation that Eric is in and are confronted by uncomfortable images. It isn't good business to have people made uncomfortable, unhappy or pained by your product.

    Similar to if they had accidentally had Goatse show up in everybody's feed. Even if nobody complained, you are still going to lose at least some customers because it makes the experience unpleasant.

    • if they had accidentally had Goatse show up in everybody's feed. Even if nobody complained, you are still going to lose at least some customers because it makes the experience unpleasant.

      And you'll gain others...

  • yeah almost like a REAL friend FACEBOOK! I was shocked to see my beets and greens I ate last spring! Kind of a weird idea 'injecting' what you supposedly want to see. remember; All 'your pictures' are 'our pictures' in Soviet Facebook.
  • by Anonymous Coward

    The dimwits at fb came up with yet another "Great Idea", did a half-assed implementation without thinking it through, and wound up hurting and pissing off people.

    No one, and I mean literally not one single person old enough to know anything about computers and social media should be surprised by this latest screw up.

    I don't expect companies or individuals to be perfect. But I do expect them to learn from their mistakes; when they shoot themselves in the foot and then reload and keep pulling the trigger, I

  • by MrKaos ( 858439 ) on Saturday December 27, 2014 @11:00PM (#48682639) Journal

    When you invite Mr Corporate into your life, it is much the same as inviting a vampire into your home, they never leave and do what they will. Mr Corporate has a tendency to be overly politically correct in pursuit of his profits and because of that correctness lamerfies everything he touches. Now Mr Corporate is not a bad guy and he'll do something nice if he thinks it will make him some money, but usually, he ends up having to apologize for it because when he does things like that they always lack sincerity.

    It's like apologizing after facefucking someone, you still did it and the act of apologizing doesn't make the errant facefuck any more sincere so you will continue to enjoy facefucking others.

    The thing is, if you don't like being facefucked, you shouldn't agree to the terms of a facefucking service and be surprised when you get a sincere facefuck.

  • I've always disagreed with most of the premises behind facebook.

    I would use a service that:
    1. Didn't share any of my data with anyone
    2. Didn't try to make my comments on other sites visible
    3. Didn't try to mix my family with my friends or my work or assume that I have only one set of friends.
    4. Didn't make me read every inane utterance of everyone I've ever come in contact with
    5. Didn't try to sell me anything
    6. Didn't try to sell me social games, I need social games like I need a long term illness

    Also I'd

    • Would you use a social network that nobody you knew used? The big advantage of Facebook is that lots of my friends and relatives are on it. You know, the ones I'm social with. Some of my friends have stopped reading their email, so the easiest asynchronous method of communication is Facebook messages. This wasn't my choice, but I still want to have such a communication method with them.

      Facebook isn't ideal, but it's the only social network I have any interest in using, and my evaluation is that the

  • by meerling ( 1487879 ) on Sunday December 28, 2014 @01:17AM (#48682965)
    Facebook Sucks
  • If you had something hurtful happen this year then don't click on a big photo thing that says "year in review"?!

    I haven't clicked on mine because I usually hate that crap from Facebook so I just ignore it... I wouldn't know if there was something hurtful in it or not....

    • You mean don't click on the photo of his dead daughter?

      It's rather surprising that the point managed to get that far over your head.

  • by swb ( 14022 ) on Sunday December 28, 2014 @08:34AM (#48683957)

    ...hooked up to an EEG machine.

    The backstory is that I had gone to roust him out of bed because he's chronically late but found him in the bathroom, unconscious and not breathing. Somehow he had passed out, fell, and landed on a trash bin and the bin liner had blocked his airway.

    He spent four days in the ICU, the first day in a propofol-induced coma with an EEG connected. It was a horrifying experience and my wife posted the image two days later basically as a way of letting people know what had happened and why we had gone silent to everyone for a few days.

    She was annoyed by the image of him presented as "what a great year" but I don't think much more than annoyed.

    I think the entire feature is lame and I've marked all of them (my own suggested one and every other I've been presented) as "I don't want to see this". Trying to block my own suggested one in the Facebook IOS app consistently crashed the app.

    My takeaway on this is that Facebook's image analytics suck. As good as they seem to be at identifying faces for tagging you might think they would be able to train their system to identify smiling faces so that when they suggested images they would tend to show ones more likely to be positive and reject others.

Truly simple systems... require infinite testing. -- Norman Augustine

Working...