Microsoft Looking Into Windows 7 Battery Failures 206
Jared writes "Microsoft says it is investigating reports of notebooks with poor battery life with Windows 7, as first reported by users on Microsoft TechNet. These users claim their batteries were working just fine under Windows XP and/or Windows Vista, and others are saying that battery problems occur on their new Windows 7 PCs. Under Win7, certain machines spit out the following warning message: 'Consider replacing your battery. There is a problem with your battery, so your computer might shut down suddenly.' The warning is normally issued after using the computer's BIOS to determine whether a battery needs replacement, but in this case it appears the operating system and not the battery is the problem. These customers say their PC's battery life is noticeably lower, with some going as far as to say that it has become completely unusable after a few weeks. To make matters worse, others are reporting that downgrading to an earlier version of Windows doesn't fix the problem."
My battery died (Score:4, Interesting)
Re:My battery died (Score:5, Funny)
That was my idea.
Re:My battery died (Score:5, Funny)
After my battery died, I plugged it into the wall and got this message "Consider replacing your power generator. There is a problem with your power generator, so your computer might shut down suddenly." right before the city blacked ou...[HIBERNATE ACTIVATED]
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Re:My battery died (Score:5, Insightful)
Re:My battery died (Score:5, Insightful)
The first things comes to mind: That's the normal description on how a battery dies.
When like 50 million laptops start using Win7 at the same time, there's a lot of them that had a battery failure waiting. While it may seem strange as a personal experience, it's certainly not from statistical viewpoint.
Not without more data.
Re:My battery died (Score:5, Funny)
From statistical viewpoint you have a valid argument, but remember: it's all just "Lies, damned lies, and statistics".
Or a more Homer-esque quote: "People can come up with statistics to prove anything. 14% of people know that.".
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When they say it was a "brand new battery that was working fine and it just died" it's really an old battery, they never really used the laptop unplugged before, and they're using the lappy unplugged much more now since win7 is so kewl, so they just noticed it's toast. (just a guess)
Also, if this was a winXP laptop, it's ENTIRELY possible that the h
Re:My battery died (Score:5, Funny)
lappy
This one word invalidates not only your entire post, but all of your other posts as well. Here at Slashdot and elsewhere.
Also, if your children have any posts those are invalidated as well.
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lappy
This one word invalidates not only your entire post, but all of your other posts as well. Here at Slashdot and elsewhere.
Also, if your children have any posts those are invalidated as well.
awwwwwwww.... come on....
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Re:My battery died (Score:5, Insightful)
A Li-ion battery should get somewhere between 300-500 charge-discharge cycles (http://www.batteryuniversity.com/parttwo-34.htm) and unless you use your laptop daily, you should still have a decent battery after two years.
As someone who has used a laptop 2-3 times a week regularly since 1996, I can say it usually takes about 2 years for a Li-ion battery to get to the point where it is only half-as-good as it was originally and generally I can get another year of it before I replace it.
Only once have I ever had a battery that fell from near 100% charge levels to near 0% charge levels that wasn't fixed by re-conditioning the battery (as the original poster described) and that battery tech was NiMH.
Considering the somewhat sophisticated chips in a modern Li-ion battery, I would say it's not unreasonable that Win7 is somehow tricking/confusing the battery into thinking that it's cells are prematurely dead and shutting them off.
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Could it be due to low power draw, caused by Windows 7 being better at sleeping the cpu?
If there's an imbalance between the cells then one could end up supplying the majority of the (low) current, and the other(s) could get marked as "dead", even though under higher current draw they'd still pull their weight.
Random thoughts, not necessarily real or even possible.
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Yes and no. Think of it this way, the power draw was consistent before. The battery essentially became conditioned to that. Then Windows 7 comes along. And at the peak, uses about the same as before. Then, the draw drops. Then increases. Then drops. It isn't the lower power draw itself. It's that the battery is conditioned to handle a single drain of a specific level through years of use. Then the drain mecha
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Looks like someone's never experienced the bundles of joy that are consumer-grade Dell batteries.
--- Mr. DOS
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Re:My battery died...went NEAR Windows 7 (Score:2, Funny)
My laptop went NEAR a Windows7 box, and immediately died! I like Windows 7, but it must have terrible power stuff there must be in it!!!
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Your two year-old laptop battery dies, and the first place you go is to blame the operating system?
You say that like a two-year-old battery is some kind of relic. I've never had a laptop battery become unusable in less than three years.
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Re:My battery died (Score:4, Interesting)
Of course, it is possible that there is some bad code somewhere in Windows 7's power management that allows batteries to drain and then recharge continuously wearing them out, and a proper statistical analysis would reveal this as well.
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Your two year-old laptop battery dies, and the first place you go is to blame the operating system? And the fact that it no longer works in any OS doesn't give you any hints, either? Come on, this isn't the toughest mystery you'll face this week.
I don't know about GP, but the laptop I bought for going back to grad school came preloaded with Vista and included a Win7 upgrade coupon. When the disc arrived and I installed it, the machine wasn't more than 4 months old. I had the exact same experience and the battery went from functional to a brick in about two weeks after win7 hit the hardware. Fortunately for me, HP shipped me a replacement battery. It's an anecdote; not data, but it might be part of a larger trend.
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Reminds me of when my old ibook decided its battery was dead. Nevermind the fact that I still got nearly 4 hours of use from a charge. The PMU refused to charge the battery and that was that. And it happened the day before I left on a two week vacation. Since the laptop was 4 years old, no brick-n-mortar stores had batteries in stock.
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Within a month the battery went from 90% to 3% and did an emergency hibernate.
Wow! That's quite the battery capacity you have there...
In all seriousness though, I've been using Win 7 since the week of release. My laptop battery is approximately a year old. I've had no problems with it whatsoever.
Re:My battery died (Score:5, Insightful)
It is absolutely silly to reply to a problem the user has with "but it works for me!". Most bugs are bugs because they do not affect all users! They occur rarely enough so that it wasn't caught before, but often enough to be a real pain in the ass. It is unhelpful to state that it works for you unless you know this to be a user created problem and can point out what the user could have done wrong.
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Re:My battery died (Score:4, Insightful)
I've seen batteries decline, though, exactly in this way, sometimes within a year or so of purchase. If you had to wait for a month, I wonder if it is just a coincidence. Notice that others in TFS did not buy a new laptop with W7, but upgraded, so they must have had their laptops for several months. And it totally explains why it does not get fixed when they go back to the previous system.
May be we should just stick with the simplest explanation until more data is available. But then, I don't use Microsoft's software at all, so I am more inclined to just sit on the sidelines at watch it burn, demolition derby style.
Re:My battery died (Score:5, Insightful)
The battery did the same thing they are describing here for Windows 7.
Where is my ars article about Mandrake 10 killing laptop batteries of 5 year old computers?
Re:My battery died (Score:4, Informative)
Linux is perfect. You just don't know how to configure it.
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Off topic but...
Other then they may share a belt (maybe not if really old) the alternator and the water pump have nothing to do with each other. They are two totally different part of the engine. The water pump is part of the cooling system while the alternator is part of the electrical (the battery charging) system. Water pumps are mechanical. I have not seen an electrical one yet. If you had said they replaced alternator and maybe the battery might go soon that would make a bit more sense.
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Within a month the battery went from 90% to 3% and did an emergency hibernate.
1 month??? I want your battery...
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This is another instance of where moving to Linux should be tried. I am running Fedora 12 on my Acer laptop and the battery life indicator regularly shows that I have 500+ hours of battery life remaining!
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I'm rarely one to shill a store or product, but I've used Batteries Plus stores [batteriesplus.com] for customers who are in the same exact situation you are in. I believe they are owned by Rayovac.
Typically their generic laptop/cell phone batteries end up being cheaper than the name brand units (although this isn't always the case). For people in your case, though, this is really the only option for a fresh battery for an older laptop, cell phone, etc.
They're a franchise much like Radio Shack so you should be able to find one
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Its entirely possible that your battery failed, they do that sometimes, and a lot of times act just like you're describing ...
Come on Slashdot... (Score:5, Funny)
explains my old Dell Inspiron 6000 (Score:5, Interesting)
Put Windows 7 on there to give to my inlaws and i thought it was a coincidence that the battery died. still works when plugged in, but battery life is like 10 minutes.
formattted it and put Vista on it because the graphics were glitchy with windows 7 and the problem is still there
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I'm not sure that's Windows 7 in that particular case as I had the same problem with my old Inspiron 6000 and the battery was useless after less than a year. I only ever ran Windows XP on it, I think it's simply that Dell sold a load of shit batteries.
I used to do IT support in schools some years back too, we supported 147 schools and they all ordered a bunch of Dell D500s and D505s so had to support over a thousand of the things in total, the battery life on these wasn't exactly spectacular either, again,
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The battery in your old laptop isn't working well anymore? NO FREAKING WAY?!
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flash is also a big culprit. i've noticed that surfing facebook i get barely 90 minutes of battery life when i should have 3 hours. tried it by surfing non-flash sites and my battery life improved
There is some kind of battery black magic (Score:3, Insightful)
in the world, and it's been there since before Windows 7.
I don't think I've ever had a friend, significant other, or family member that actually had a working battery in their laptop after the first 5-6 months or so, leaving them all permanently tethered until their next PC (which would end up that way again after the first 5-6 months).
Meanwhile, my batteries have always lasted the life of the unit with more or less full capacity.
I've long assumed it had something to do with usage patterns and charging habits, but I've not really looked into it more than that. One variable was that they were all using Windows (in some incarnation) and I rarely boot into Windows at all.
Re:There is some kind of battery black magic (Score:5, Funny)
Yeah, totally. I am using Windows 7 on a laptop to write this message, and my battery is as healthy as
<NO CARRIER>
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Once the battery is full, either unplug the computer from the wall and use only the battery, or take the battery out and use only the AC power.
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what you're saying has minimal significance on new laptops. Most new ones are a-okay with having the battery in and plugged in. They don't just blow an extra recharge cycle when it's plugged unless the battery is below the automated (or user set) threshold to recharge the battery. Example: Thinkpads do that. I've had mine cycle maybe 15 times over the course of a year, since it's plugged in most of the time anyway.
Batteries do discharge over time, so if you always keep it out when plugged in and forget, it'
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Li-Ion batteries decay faster at 100% SOC, and faster at higher temperatures. Both of these are likely conditions for a laptop that's plugged in all the time.
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Again, only if the laptop is set to recharge to 100% every time you hit 90% battery or something. Oherwise, most laptops in the last 10+ years usually recharge to full from an increasingly lower charge amount. It's built into both windows and linux (I have no idea if Mac does). Plus you can change that setting yourself too. I have my laptop down to 65% (checked, yaeh)? It's plugged in 100% of the time and does not spend the time at 100%.
Abridged version: even plugged in laptops will not stay at 100% battery
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well when I say newer, I don't remember when that became a guarantee that most laptops do that, but I imagine it was quite a while ago.
Also batteries and laptops both have their own protection against overcharging, and that stuff has been around for longer than your laptop.
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Your observation is consistent with a patch I read once for the Sun T3+ storage array.
These have redundant internal battery banks (and power supplies), to allow safe shutdown of the RAID in the event of a power failure.
IIRC, the patch significantly increased battery life by instructing the RAID enclosure to drain each battery completely once a week.
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My 7 year old Acer 1894 P4 laptop (Same as Dell Smarttep 250N) had the original battery in it for 4 years with good life. It went from 80% capacity to 3% capacity in about a month. The second battery lasted 2 years. Both were used almost exclusively plugged in, battery charged, Windows XP of some flavor.
Of course after 7 years, the DC jack has been soldered in repeatedly, smoked, and cooked well done. Replacements have to be pressed in and bumpered.
Before that, I had a Mitac 6020N, and the battery in th
Re:Bullshit (Score:5, Informative)
Lithium Ion batteries do lose their maximum charge over time, that's a fact of physics. How much charge they lose depends on temperature and how much they're charged up.
http://www.batteryuniversity.com/parttwo-34.htm [batteryuniversity.com]
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Thanks for the interesting link. I was particularly intrigued by the chart indicating how much temperature has an effect on charge level. I'd wager that this is a major cause of a lot of these reported Windows 7 battery problems.
After all, Windows 7 is more resource intensive than XP, especially if you are using Aero Glass. Not only does that mean that CPU usage may be up, but also that the platform it is running on will be using more powerful CPUs. Both of these things result in more waste heat which can l
Not experience this (Score:2)
I've not experienced this on my ASUS Eee PC 1008, whilst I've never had the advertised 10.5hrs battery life out of it, because I've never used it only in the lower power modes, I've always been able to get at least 8hrs out of it between recharges. I've been running Windows 7 Ultimate on it since it was released to MSDN subscribers (i.e. prior to consumer release).
I'm not saying it doesn't happen, but clearly it doesn't effect every laptop and must occur under a specific set of circumstances or against a ce
Re:Not experience this (Score:4, Informative)
Software controls how batteries are used/discharged.
http://en.wikipedia.org/wiki/Advanced_Configuration_and_Power_Interface [wikipedia.org]
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Yes, but even with ACPI there is no "kill battery" function. The worst an OS can do is set the computer to maximum power consumption. If the battery can't handle maximum power consumption without damage then it's defective by design curtesy the laptop manufacturer.
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Yes, but even with ACPI there is no "kill battery" function
Actually there is. Chip in the Battery counts charge/discharge cycles. All it takes it to tell that chip you charge/discharge battery 50 times a day and it will consider battery dead after a week just like Printers do with ink cartridges.
Re:Not experience this (Score:5, Interesting)
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I understand that, but what specifically about it allows for permanent battery damage? Can commands to discharge and so forth really be issued to the battery in a manner so as to permanently damage and decrease the life of it in a short space of time? Is there no protection at hardware level against it also for example?
If there is no hardware protection then does that not also leave the door open for intentionally malicious software such as viruses and trojans to kill batteries?
I guess my question would've
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FWIW, no problems here... (Score:3, Interesting)
Or maybe.. (Score:2)
Hard to pin this down. (Score:5, Informative)
This is one of those things that's really hard to pin down.
LiON batteries -- what's used in most laptops and netbooks now -- have different kind of failures and limits from the older NiCD and so on. Aside from the catastrophic failures that made the news, what happens with LiON is that there are a limited number of charge cycles per cell no matter what you do. The cells generally go around 300 charge cycles before their capacity drops to about half. The controller in the batteries (which prevents them from just bursting in flames all the time) senses this and reports it back to the os.
The result is that when you upgrade the machine, you've already had it a long while and you're not far from that day when suddenly you notice your capacity has dropped to about half and you'd better replace the battery. Your cruising along at 60% then a minute later you're getting the warning that you're out of battery -- one or more cells is no good anymore.
To test this, you'd have to buy a new battery first and then compare life cycles.
btw: Lots of theories about how to make them last longer -- most of the actual experts say to try to keep it at around 40% if you're going to store it and not use it, otherwise just use the machine. The controller won't allow it to overcharge an they have no "memory" per se.
Question for you (Score:2)
My son got a new Dell laptop over the summer. For various reasons he rarely takes it anywhere, so it's pretty much been parked on his desk attached to the charger full-time. Is that going to kill his battery life? Should he unhook the power cord just for the sake of running it on battery power?
depends.. (Score:3, Informative)
If you wanted to play the odds on best possible result -- he should use it tll it hits about 45% and then plug the laptop in and remove the battery, putting it on the shelf until he needs it.
The problems with that are
1. There's no battery in the machine, and it's really easy to pull the cord out the back of a laptop -- and its not really much of a laptop without a battery, is it?
2. The battery won't store charge indefinitely, so he's got to plug it in once in a while and make sure to keep that charge up a
THAT's interesting, as someone who has seen (Score:2)
a lot of family and friends with dead Li-Ion batteries, yet rarely experiences these myself.
One major difference in usage patterns is that I ALWAYS run on a smooth, flat surface (desk, table) and often try to elevate the rear of the machine to keep airspace underneath (i.e. with a docking station or similar).
The family and friends I know with laptops almost always use them... on their laps. Or on a bed or a couch or similar.
Heat concerns about the hard drive, graphics, processor, and general stability (bitf
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Agreed -- heat kills batteries, hard drives, and capacitors in computer equipment. He should elevate the machine or use a laptop cooling pad of some kind for sure. Blowing out the dust with some canned air (carefully) every once in a while helps too -- or if your geek cred is high enough, strip the machine down and clean it out from the inside. The dust that coats heat sinks is a killer.
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Don't laptops use the battery as a power filter for the mains also? Or has that gone by the wayside?
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Hmm... (Score:2)
...anyone with knowledge of how an OS interacts with a laptop battery have an idea on what may be causing this?
On my end, I had Windows 7 running on my little Dell Mini 9 (upgraded to 2 gigs of ram, 16 gig SSD) as an experiment, and I got the same four hour battery life I get when ubuntu 9.10 is on there. Laptop is a bit over a year old.
Downgrading? (Score:2)
To make matters worse, others are reporting that downgrading to an earlier version of Windows doesn't fix the problem."
How is this even possible?
Vostro battery murdered by 7 (Score:2, Funny)
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I had problems with this a few years ago with a Powerbook.
The issue is that the new Li-Ion batteries have a chip inside them that monitors charge cycles and when it gets to a certain limit/number of cycles, disables the battery to keep it from possibly shorting out and catching fire. Of course, this circuit is often twice as conservative as it needs to be thanks to worries about legal actions and so on. The only option is to find a program that will refresh the chip's internal counter. For a lot of machi
This happened to me when OS X was new (Score:4, Informative)
When OS X 10.0 beta first came out, it was so much nicer to use than 9 (just being able to wake from sleep in less than 10 seconds was enough alone) that I permanently switched over to it on my G3 Powerbook (Pismo model). However, that being the "previous" model at the time (I bought one of the last ones), they didn't have the power management working right, and it used up the battery noticeably more when in sleep. But that wasn't the big problem.
In the last month before the initial one-year warranty was expiring, I was running it off of battery. When the battery got down to 75%, it suddenly went to 1%. I thought it was a glitch or something. After that, the battery only started crashing sooner. At that time, due to the model being out of sale for a year, Apple (apparently) stopping production of replacement batteries (a really stupid idea right there), and (presumably) other people having their batteries die at the same time, getting a new battery was like pulling teeth... from an elephant.
This illustrates one of the failure modes with LiIon batteries. When they wear out, they will charge to 100%, but crash during the discharge cycle. Part of the problem was that Apple had their laptops topping off the batteries whenever not at 100% (later on, Apple made a change so as not to top it off when already at 95% of better), and part of the problem was that the incomplete power-down during sleep caused the battery to go through cycles faster.
Also, LiIon batteries have a shelf life of a couple of years even if not used. It's possible that some of these people might have had an older laptop, but the summary specifically mentions new W7 laptops, and Windows computers are usually traded up more often than Macs. But I'm sort of surprised that the BIOS wouldn't be handling the power management exactly the same whether XP or 7 was used.
counter point (Score:2)
When Windows 7 because available at his university, he installed it on his laptop. He noticed that the battery life noticeably improved.
It's Not Because of Windows 7 (Score:2)
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I read the first 5 words of your post and was about to mod you troll. Then I finished the sentence.
Ok, now that I've made my funny, allow me to chime in with something useful.
My fiancee and I bought two identical laptops. I used mine in various rooms, at home and at work, on the road, at coffee shops... pretty much everywhere. She used hers in the bedroom.
Mine was frequently on an elevated surface, with proper ventilation, and was frequently running on battery power.
Hers sat on the bed or floor most of the
Opposite experience (Score:2, Informative)
Interesting Timing (Score:2)
My laptop battery/charging system just started flaking out. Basically, the battery meter always shows the state of charge as it was when I first booted the machine up. It will operate on battery just fine but I have no way of knowing how much charge I have left. After some experimenting it's also clear that it's not charging when it's turned on but does charge when off. This is on an old Thinkpad that is probably 8+ years old so it's not surprising that something has died.
Not the only Windows 7 Issue! (Score:2)
Interesting. (Score:2)
See my post above for an anecdote with opposite parameters. But it definitely seems as though batteries remain something of an "unsolved problem" for computing, as compared to mobile phones, where things hum along rather nicely. Higher current drain? Bigger hardware diversity married to a software ecosystem? Uneven usage meaning uneven current drain over time?
I don't understand anything about battery chemistry or the finer points of PC power management, but it does seem to be one of the sketchier areas of c
Re:Too much Windows open (Score:5, Funny)
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Too much Windows open, too much currents = low battery :-P
Welcome to America. I'm pretty sure that what drains a battery is less related to the number of windows than it is related to what the windows are doing. One game will drain a battery faster than 10 internet browser tabs on static sites.
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nice choosing the battle ground there
of course its more likely that the game is WOW and the ten tabs are different quest guides and such
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Yes, the heads on mechanical hard drives still park and unpark on power on.
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MY understanding is it wasn't a driver bug per-se but an interaction of a short spindown timeout with a slightly longer regular disk access (not sure what the source of that access was) and it hit a lot of linux configurations.
Utterly trashed is probabblly a slight exaggeration, it certainly made a lot of drives report excessive load cycle counts but I doubt there is any good data on how many actual failures it caused.
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I believe it was actually Mandrake (before it became Mandriva), and it bricked LG optical drives
That was a different (earlier) issue.
Same Here (Score:3, Informative)
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Who sold you a computer with Windows 7 release candidate, and why did you buy it?