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Android Policy For Nexus and Google Play Devices Updated To Excuse Carrier Delay 73

An anonymous reader writes: Google has quietly updated its Android update policy for both Nexus and Google Play edition devices. In short, if you bought either type of smartphone or tablet from a carrier, you may experience delays that result in waiting longer than two weeks to get the latest version. Google has tweaked the "Android updates: Nexus & Google Play edition devices" support page to add, "Based on your carrier, it may take longer than two weeks after release to get an update." It's worth emphasizing this won't stop you from downloading a given Android update directly from Google or your device's manufacturer, and installing it yourself on your device. This is mainly for over-the-air updates, which carriers can choose to delay on their own networks.
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Android Policy For Nexus and Google Play Devices Updated To Excuse Carrier Delay

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  • It's worth emphasizing this won't stop you from downloading a given Android update directly from Google or your device's manufacturer, and installing it yourself on your device.

    Do Google and the devices' manufacturers even make downloadable updates available for CDMA2000 and CDMA2000/LTE devices, such as those used on Verizon, Sprint, and Sprint MVNOs? I thought they were just for devices designed to run on GSM/UMTS/LTE carriers.

    • Well, the Nexus 5 is a combo GSM/CDMA device (compatible with Sprint, at least), and they make downloadable updates available for that...

    • So how do I get Lollipop on my Verizon Ellipsis 7? It has Android 4.2 on it. What are Lollipop's minimum requirements?
  • Since my computer is on their network, will ISPs start delaying Windows Update too?
    • ISPs dont push out Windows updates, so its not a valid comparison.

      • Carriers shouldn't be pushing cell phone updates either. Especially not on Nexus devices.
        • But ... but ... branding!

          How are corporations supposed to monetize your telephone if they can't put additional shit to change "your" phone to maximize their profits?

          Yeah, I'm with you. I thought the whole point of the Nexus devices was you get the full Android experience and it hasn't been mucked with.

          I have Facebook and some other crap on my phone my carrier put there. I can disable it, but I can't uninstall it. I bought the phone outright, what the hell do you mean I can't uninstall your crapware?

  • Yup, stagger those updates so the ISPs don't have a big peak. ITS NOT FAIR! How do they choose who must wait UP TO TWO WEEKS? Probably start with the list of those that signed Obama's petition.

    I demand action.
    • Where is this up to at? Everything i can find says longer than 2 weeks. You may be waiting longer.

    • by Karlt1 ( 231423 )

      Yup, stagger those updates so the ISPs don't have a big peak. ITS NOT FAIR! How do they choose who must wait UP TO TWO WEEKS? Probably start with the list of those that signed Obama's petition.

      You're right. It's not like any mobile operating system provider is able to push OS updates out simultaneously across multiple carriers worldwide......

      Why does Google depend on the carrier to push operating system updates out for its own devices and Apple doesn't?

    • by rsborg ( 111459 )

      Yup, stagger those updates so the ISPs don't have a big peak. ITS NOT FAIR! How do they choose who must wait UP TO TWO WEEKS? Probably start with the list of those that signed Obama's petition.

      I demand action.

      Meanwhile, Apple users simply smile - why is it that one OS gets fast, streamlined updates, while the other major ome (supposed superior) is hobbled by the carriers schedules? I mean, it's not like Apple's phones run on some proprietary network ...

      Can someone explain this for me?

  • by gizmo2199 ( 458329 ) on Wednesday December 03, 2014 @02:14PM (#48516085) Homepage
    Having carriers be in charge of updating smartphone firmware negates any benefit you might get from having a device that often costs more than $500. This is specific to Android, since Apple made sure they had complete control of the OS and the update process on their phones.

    Just to name one: security issues are constantly cropping-up in Android, and Google is constantly patching things. Except good luck getting AT&T or Verizon to provide the updates OTA. And if you're stuck with an older phone, says > 1 year. Good luck getting any update at all.

    As far as the carrier is concerned, in order to update the firmware, buy a new phone. Except you've now deliberately left millions of people vulnerable to having their accounts compromised because you were too cheap/lazy to provide an update (which Google makes available, btw).

    Either Google should unify Android, meaning make one version for all models (or at least models newer than 3 years) and make it available OTA or by download, or license Android to carriers on the strict condition that they provide updates to existing models at least every 6 moths.
    • My M7 got updated to Kit Kat about 16 months after purchase, and will get Lollipop on time, probably 19 months after purchase.

      Blanket 'they don't update phones >1 year old' statements are both false and unfounded. If 1) Google gave your manufacturer an image, and 2) your manufacturer customized it, then 3) the carrier has to brand it and release to you. If step 2 or 3 are missed, blame the appropriate party.

      If Google decided not to issue an image, it is likely because they unilaterally decided the phone

    • ... good luck getting AT&T or Verizon to provide the updates OTA. And if you're stuck with an older phone, says > 1 year. Good luck getting any update at all.

      If carriers even bother to provide updates at all they usually lag so far behind because they need to develop and test all their bloatware against the latest version of Android. Samsung in particular insists on using TouchWiz on their mobile devices so TouchWiz needs to be updated for every version of Android and then on top of that the carriers need to test update and test their bloatware and whatever else they insist on installing on devices.

      One solution is to install CyanogenMod if you can but that will

  • The first issue is that it can take time for updates to roll out over-the-air even once they are available. There are usually ways to manually download and install it if you dont want to wait for OTA.

    The second issue (and the more important one) is that for many phones carriers will take sometimes months to approve an update or may not release it all (usually making some claims about some "carrier acceptance testing" BS). In some cases updates for the generic unbranded versions of a phone still get hit with

  • It's significant to note that it doesn't matter where you bought your device - even Nexus devices purchased directly from Google Play can be blocked by the carrier.

    e.g. The network with the largest market share in Australia, Telstra - is blocking the Lollipop OTA update [ausdroid.net] from all Nexus devices.

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