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Windows IT

Windows Server 2016 Has an Update Problem, Users Say 79

madsci1016 writes: Frustrated with how long my Windows Server 2016 Essentials was taking to apply weekly updates, I turned to the web. A quick search revealed that I'm not alone. Many people are reporting similar experiences across the web. All sharing stories of weekly patching taking hours and sometimes ending in hung welcome screens. Some of these threads started a year ago and are still active, with no response from Microsoft addressing the issue. If you use Server 2016, have you experienced this problem?
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Windows Server 2016 Has an Update Problem, Users Say

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  • easy peasy (Score:1, Informative)

    by Anonymous Coward

    10 sec google search and... https://www.thegeneralistit.com/blog/2017/10/28/fixing-windows-server-2016-update-error-0x800705b4/

    • by Anonymous Coward on Wednesday May 30, 2018 @07:40PM (#56702774)

      5ms google search and... https://www.ubuntu.com/server [ubuntu.com]

      • by Anonymous Coward

        You forgot apt update and apt upgrade. Oh, and apt autoremove.

        Seriously, Windows is broken by design. MS should consider writing everything from scratch. For all we know we've been running broken, bad designed architecture code from the 00's or even earlier.

        Microsoft really should try something new. How about kissing NTFS goodbye and finally do a new FS? Come on MS, quit being lazy fucks.

      • Re:easy peasy (Score:5, Insightful)

        by chrish ( 4714 ) on Thursday May 31, 2018 @08:43AM (#56704918) Homepage

        Got a decent (that is, less awful to set up, configure, and administer) replacement for Exchange/Outlook?

        I mean, MS is trying to make this easier for us by having Windows Server and Outlook constantly get worse (our two most common platforms are Mac OS X and Android; Outlook is half-assed garbage on Mac and a complete joke on Android).

        My yearly search for a decent email client always leads me back to Thunderbird, which is fine, but the mess of ultra-complex garbage suggested to replace Exchange is insane. We've got a hosting company to look after AD and Exchange for us, so a replacement has to be easy.

        G-Suite might do it, but we need self-hosted, we don't want Google reading all of our email and whatnot.

        • Onlyoffice is very nice and affordable. It would be my "go to" if I was abandoning MS on a budget.
    • Re: (Score:3, Interesting)

      by Anonymous Coward

      If only that worked

      The only thing I have found that will fix it (at least until it decides to say fuck updates again) is manually install the old update it says it needs, manually reset windows update, and then it will usually update normally for a month or two until it breaks again

      This issue has caused our company to no longer deploy server 2016 and fall back to 2012 R2

    • How about no, this doesn't apply at all to the question as it was asked. Dishonor on you, and dishonor on your cow.

    • Use.
      Linux.

    • Did this, doesn't help. I had some success using sconfig to get and install updates, but there is 0 feedback and it still takes hours to complete, but at least it works. Using the GUI constantly ends up in some cryptic error and a Retry button. Reboots don't do much either. What works at times is to wait four to five days with the Retry screen up. I had it complete the updates on its own. Still, this should not take longer than 10 minutes and no matter what the update is have be applied without requiring a
  • by Anonymous Coward

    Shocked! I am absolutely shocked to see that Windows is undependable. I had thought its reliability could be trusted for all my business interests, but now I see it only wastes my time to provide excuses for my minimal work output.

  • by Anonymous Coward

    You're using Windows, from the makers of Microsoft Bob, as a server OS... What do you expect?

  • by Halo5 ( 63934 ) on Wednesday May 30, 2018 @08:13PM (#56702892) Homepage

    And it's been that way for YEARS. They have yet to get updates right. It's one of the reasons I would NEVER consider running Windows as a server OS. No thanks...

    • by greenwow ( 3635575 ) on Wednesday May 30, 2018 @08:27PM (#56702950)

      I found a method that's worked every time on >250 servers since I found it a couple of months ago. Before that, I used to have interns just hit retry over and over and over again for days. That was dangerous since we have to give them admin access.

      https://gallery.technet.microsoft.com/scriptcenter/2d191bcd-3308-4edd-9de2-88dff796b0bc [microsoft.com]

      Install the PowerShell module then run:

      Get-WUInstall -AcceptAll -KBArticleID KB

      Updates like KB4088889 that would usually fail dozens of times, always work using that method. It's just too bad that Microsoft can't have Windows Update do what that PowerShell module does so well.

      • by Anonymous Coward

        I wondered how far down I would have to read to find a post by an actual sysadmin.

    • by Bert64 ( 520050 )

      Frequently you have updates which are shown as installed, but manual checks reveal they aren't installed fully or correctly...
      Take a large network with WSUS updating everything where wsus reports everything is up to date, and do an authenticated patch audit with a tool like nessus (which manually checks the files and doesnt rely on the windows update apis), you'll get discrepancies.

  • by Anonymous Coward on Wednesday May 30, 2018 @08:28PM (#56702952)

    Honestly, I can't understand how anyone can feel at ease storing anything of value on Windows.

    It wasn't *always* this bad, but now it's a genuine nightmare. What if you need to travel on short notice during an unscheduled half-day-long update? One you didn't want in the first place? Can you imagine typing up or contructing a whole bunch of stuff, for days or weeks only to have it unaccessible when you need it? Waking up to discover the multi-thousand-dollar machine you bought has suddenly broken itself, by some feat of magic? or maybe suddenly decided it doesn't trust your hardware. Somewhere, during the night, your Personal Computer has become suspicious of you, or your setup. Because it thinks you *might* be trying to prevent Microsoft from collecting maximum revenue.

    This is what it's like to run Windows in 2018.

    • by sad_ ( 7868 )

      wasn't always this bad?

      you just described windows how it has always been. it's been a pos for as long as i know it.

  • Yes (Score:3, Informative)

    by DraugTheWhopper ( 3525837 ) on Wednesday May 30, 2018 @08:42PM (#56703010)

    2016 definitely has patch speed issues, with the same set of patches taking roughly 20 mins on 2012R2, vs 3+ hours on 2016. So far, this does not appear limited to any particular circumstances, so Essentials suffers the same as Core and Desktop, etc.

    One thing that helps speed it up a little is to manually grab the latest cumulative from the WU Catalog, but this still takes a while.

  • by kmassare ( 113285 ) on Wednesday May 30, 2018 @09:07PM (#56703110)

    This issue does not appear to be limited to the Windows Server 2016. I have observed 4 hour updates on my wife's Windows 10 desktop and on mine also.

    • by rastos1 ( 601318 )
      In my opinion the culprit is Defender. I regularly test installation of a software suite that has the installation source of more than 2GB and it takes forever until W10 decides to actually start the installation. This is the case even though the installed files are signed and were copied from a network share to local disk - which triggers the Defender check first time. And I believe that Defender spends ages to verify even files signed by Microsoft.
  • Windows Server 2016 Essentials

    It has just the essentials, so Microsoft doesn't consider it essential.

  • by Bugler412 ( 2610815 ) on Wednesday May 30, 2018 @10:17PM (#56703388)
    I'm senior sysadmin for a mid sized university system, the update times have increased dramatically since the switch to all rollup updates last fall, that a definitely observable fact. I personally have mixed feelings on it, it definitely speeds the initial patch cycle after a new build, but kinda sucks on machines that in production are patched monthly and likely don't require the full rollup, but the individual patches are no longer easily available. One adjustment we've had to make is to increase the allowable time window that we used to allow for patch installation via our SCCM delivered packages, as well as some minor adjustment of placement of patching windows within our scheduled maintenance windows to ensure that the patches complete in the allowed time.
  • by ElizabethGreene ( 1185405 ) on Wednesday May 30, 2018 @11:11PM (#56703570)

    PSA/Community service:

    Here's the missing quick reference card for Windows updates.

    If the problem is detecting or downloading the updates, run the powershell command get-windowsupdatelog to make a human readable log file on your desktop. (That half-grumbled thought that just went through your mind.. I agree.)

    If the problem is installing an update, the Content Based Servicing (CBS) logs in c:\windows\logs\cbs contain literally insane amounts of data including occasionally a useful error. These are big enough that they choke some text editors. Notepad++ handles them well. (Protip:I grep -v ", Info " to get some idea of what I'm looking for, then dig in with the editor.)

    If the problem is installing a driver, those errors end up in c:\windows\inf\setupapi.dev.log.

    If the problem is with a feature update:
    C:\$Windows.~BT\Sources\panther\setupact.log
    C:\$Windows.~BT\Sources\panther\miglog.xml
    C:\Windows\setupapi.log

    If you get an error code like 0x80070005 that you want to decode to a human readable message you can try Err.exe, the "Microsoft Exchange Server Error Code Look-up" tool. e.g. running err.exe 0x80070005 tells me that winerror.h defines this as E_ACCESSDENIED.

    HTH.

    • Re: (Score:2, Informative)

      by Anonymous Coward

      If you don't want to download a seperate tool to decode error messages, you can use certutil:

      C:\>certutil -error 0x80070005
      0x80070005 (WIN32: 5 ERROR_ACCESS_DENIED) -- 2147942405 (-2147024891)
      Error message text: Access is denied.
      CertUtil: -error command completed successfully.

    • by sad_ ( 7868 )

      and they say linux is the OS that is not user-friendly.

      • it is what it is. That isn't substantially different from /var/log/yum.log or /var/log/dpkg.log. One day the universe will have consolidated simple human-readable logs. Unfortunately we'll have been replaced by AIs at that point.
  • It seems they're too busy earning money with their cloud services to do Windows right anymore
    • It seems they're too busy earning money with their cloud services to do Windows right anymore

      Anymore? When have they ever done Windows right? NT 3.51, I guess?

  • by NormAtHome ( 99305 ) on Thursday May 31, 2018 @10:27AM (#56705602)

    There appear to be several problems, not just one. But the biggest on the two Windows Server 2016 that I manage, cumulative updates downloaded with Windows Update definitely have issues installing and more often than not fail, if they fail to install I've found the workaround is to manually download the update from the MS website and install it using the stand alone installer. So far I've found this to work if the Windows update fails.

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